Traveler Reviews RELAIS SANTA CHIARA - TUSCANY CHARME
Number of reviews per page
20
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40
40
Top reviews
Maree
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We loved our stay. The hotel had really nice breakfasts included and the pool was fantastic after a hot day walking around the old city. We had a standard room and we were expecting it to be small. It was very small - it was difficult to find space for our cases and the shower was so small that it was hard to use it without banging your elbows. The room did include a nice outdoor balcony which made up for the super small room. The hotel was an easy walk into the old city.
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Ran
Friends and Family
10,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
This is a highly recommended hotel!
The atmosphere, the pool, the food, the staff, room, surrounding, 2 minutes from the nearest Pizza place, 10 minutes from the center of town.
Everything was just excellent.
Wendy
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Clean and safe
John
Leisure
8,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The only issue l have is that the air conditioning in the room was completely in effective and as a result the room was uncomfortable. Everything else was excellent
Lucy
Leisure with Partner
8,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Quaint little hotel a short walk away from the city. Staff were friendly and helpful especially Elton. Rooms were clean and comfy, but parking was limited.
melanie
Leisure with Partner
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Beautiful views… a walk to the town… extraordinary staff. Marco thank you for great food! Front desk wow!!! We highly recommend it!! It’s our honeymoon! 💗
Barbara
Leisure Family
10,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
We stayed here our last 2 trips. Love this location the staff and the hotel
Verified traveler
Friends and Family
10,0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Lovely spot - very convenient for to walking to the town. Very friendly staff and great breakfast
silvio
Leisure Family
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The hotel is well located near the city, has a gorgeous view and it is very quiet place during night. The pool
Needs better care and to be heated, it is too cold in April, the garden needs a better maintenance and the service staff restaurant needs a more polite supervisor Asap.
Matthew
8,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
VERY nice and helpful staff! They consistently went out of their way to be helpful. My girlfriend wasn't feeling well, and they let us check in early so she could lay down....the room service lady who brought her some food went out of her way to be sympathetic and kind... The people who work there are top notch! The room and the facility are very nice and clean as well. The only reason I withheld that 5th star is that the hotel isn't inside the old castle walls of San Gimignano. It's down the hill a bit. The walk up the hill isn't bad at all, but there is that walk up the hill (which isn't clear in the listing). But that's a small ding for an otherwise wonderful hotel!
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Angus
8,0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Just a one night couple stay on a road trip round Italy.
Firstly what a view from the balcony!
Room and bathroom small but adequate as I was expecting. But the balcony made the room twice as big, if only the weather was better.
Breakfast was very good lots of variety on the day there.
One slight negative, we were happy to pay the parking to have the car close by but I don’t think having paid however much for a room the parking should be 15 euro but like I said we were happy to pay just to have the car closeby.
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Karen
Friends and Family
10,0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Great location to get into historical Center.
Fiona
Leisure
10,0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Like all of the reviews available this property overall was great. The rooms and bathrooms are on the small side and could do with a paint: however the rooms are still comfortable.
I had a room with a balcony and it was amazing to watch the sunrise and sunset from there.
The staff were all kind and helpful and the communal areas and breakfast area were great. Plenty of breakfast options to choose from.
My recommendation is to have a car (where possible) as taxi from Poggibonsi train station was $60 euros and when it came to leaving: the local bus simply never arrived 😳😩😡.
2 others and I were lucky enough to hail a local man who drove us to the station in time to meet the train. Grazie 😘
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Isabelle
10,0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Nous avons vraiment apprécié la terrasse et sa vue. La chambre est toutefois très petite et le lit un'peu trop ferme pour nous. Très bon petit déjeuner. Personne l sympathique.
Dominique
Friends and Family
6,0
/10
Reviewed 82 week(s) ago
Hotels.com verified review
Room too small
Jennifer
10,0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
We loved our stay here! The breakfast was incredible! The room is big and the staff are wonderful! Loved the pool and grassy lounge area! Walking distance to restaurants and shopping.
Ben
Business Family
10,0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
Lovely little place
Iuliana
10,0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
I had a wonderful stay. Everything was perfect!
Eloy
Leisure with Partner
6,0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
Overall, the property was nice but the reason I give it three stars is because I booked a room with a hill view and they gave me a completely different room with a view of the parking area and a house. They claim they overbooked the rooms but upgraded us to a “Suite”. They didn’t inform us of this until I complained about it and acted as if there was no problem at all. Had I known this I would have booked another property because let’s be honest, the view is everything in Tuscany. Not an awful experience but I would probably recommend booking another property if a balcony view is a priority for you.
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Lee
10,0
/10
Reviewed 120 week(s) ago
Hotels.com verified review
Good hotel with excellent staff on hand to make your stay a pleasant one. Plenty of loungers in the gardens by the pool also, if you want to take time out. Rooms are very comfortable and offer excellent views should you wish to upgrade. Only a short walk in to town also. Definitely recommend.