The staff is five star. Location is exquisite and charming. Loved everything about the experience and definitely going back

Great location & service

The single rooms were very tiny and HVAC had a weird smell. The beach access was great. Breakfast was decent.

I’ve come back each year and it’s a home from home. Hate leaving. It’s wonderful.

Beautiful hotel and room (junior suit sea view balcony) right on beach front! Great for 4 days and near Palma so best of both city and beach break.

Open access to the fitness centre in the sister Be Live Marivent hotel next door is a key USP.

Nice and cozy hotel, but some areas has seen better days

Staff is all very kind and helpful. Rooms are updated and tidy, however there were ants that kept appearing near the sink. Bed was not very comfortable. Pool is very clean and lots of options for drinks and food by beach area. Parking is very minimal and you likely will have to park on the street.

Worst hotel experience I’ve ever had. Air conditioner didn’t work. Fridge didn’t work. Door was broken so we couldn’t get into our room on the last night. Staff didn’t care. They weren’t even remotely sympathetic. We’re not accommodating at all. I can’t believe I spent money to stay here.

I always stay here at least once, sometimes thrice yearly.

This hotel ticks all the boxes for me. I love the morning breakfasts sitting outside on the shady terrace with a beautiful view of the sea, easy access to the beach, staff alwa

Great location right on the beach, hotel could do with some decor updates, replacement carpets and new sun loungers. Had some issues with room on arrival but they were all dealt with promptly by the facilities team. Good breakfast selection.

Excellent location!

Right on the beach, beautiful view from the Sea View room. Very friendly staff. Would stay here again for sure

Breakfast staff very rude, place was falling apart.

room booked but view was totally blocked by trees and was not mentioned on your website. Sent email to hotel weeks before we traveled asking about view but no response, would have changed hotel if we had known. Bed was the most uncomfortable I’ve ever slept in, we didn’t get any sleep at all. Beach overcrowded General area run down, lots of graffiti and empty shops etc

We stayed for 10 days in this slightly tired looking hotel so had reservations about the stay but we couldn’t have been better looked after. The staff are so warm and welcoming, nothing is too much trouble and to be honest the manageress Esperanza was so wonderful and really couldn’t do enough it’s no wonder the staff are so happy to work there. She was permanently on show and it was lovely to watch her taking the time to talk to all visitors with her lovely warm welcoming nature, it is easy to see she is definitely in the right career! The location, having its own beach on the doorstep is another major bonus . The towel changes, as often as you like is a definite a win in my book. Pool service from the waiters whether ordered or the little treat tasters of cocktails, kept us looked after and were always tidied up quickly and efficiently. We ate in the Masai restaurant and the food was 1st class. Nothing could be faulted. It was so good we went back for lunch on our final day because we wanted to end on a high note. The Al Cala may be next door to a 5 star hotel but the longer the stay, the more you learn to appreciate what it is about this hotel that’s sets it apart from the others. You leave feeling very rested and relaxed, planning your next visit, hopefully not too far away in the future. Try it it’s worth it!

I really liked the peace that hotel offered , friendly and helpful staff , the view . The place to come back to .

Thank you

Horrible property. Do not stay here