Emerald Highlands Motel

Explore Emerald Highlands Motel
8,2
Very Good
From 149 reviews
Cleanliness

8,6

Room Comfort

8,4

Service and Facilites

8,4

Traveler Reviews Emerald Highlands Motel

Number of reviews per page
20
40
Top reviews
Neil
icon-Business
Business
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was ok
rhonda
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Convenient to all the sites that we were interested in.
Gaylene
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great hotel for overnight stop. Pool was a bit cloudy but swimmable. Easy parking outside motel room
Anita
icon-Business and Leisure
Business and Leisure
2,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The premise was dangerous. I’ve stayed there in two other occasions, but this time was awful. Police and ambulances were called. The police came to my door twice. I will never stay there again
Eric
8,0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Happy with the stay, nice room very quiet
David
8,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

It had been updated the bed was comfy
Andrew
10,0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Car park didn't match room nos. So was rather awkward. Air conditioning exceptionally noisy outside and needs major attention. Manager had no local knowledge and not interested in giving us info about the town
David
icon-Business
Business
10,0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Nothing that we did not like about the property - we will be back......Kind regards......David.
MARK
icon-Leisure
Leisure
6,0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Very average.
Justin
icon-Business
Business
6,0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Room 2 needs a good clean, some electrical work should also be carried out of power points.
Richard
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Had loads of music and screaming out the back of the motel. From next door
Frida
icon-Business
Business
10,0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The room was clean and neat and had everything I needed for a comfortable stay. Simple, but well priced and the staff were friendly. I will be coming back!
Rachel
8,0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Good room for overnight stay - but did get woken up at 5:15 am with the linen delivery guy pushing the trolley past all the rooms .
Cherise
icon-Leisure
Leisure
10,0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Very easy walk to a local pub, and some fast food restaurant.
Angela
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Friendly staff at reception upon arrival. Close to major takeaway food outlets and shops. Clean room and on-site parking.
Ralph
icon-Leisure
Leisure
4,0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Mould in shower and cracked vanity basin. No breakfast nor room service as stated on ad. Young lad on reception had very limited customer skills- another customer complained of cockroaches in their room. Very little response nor an investigation of the problem , finally offered a nearly empty can of insecticide as no other room available. Not a good feeling, cannot understand the rave reviews.
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Craig
icon-Business
Business
2,0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

They double booked our reservation, they did however arrange accommodation to another location. I rang to confirm the whereabouts I was staying. They still hadn’t arrange, they then acted and I got confirmation. Major chase up!
Deborah
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Non English speaking reception staff made check in near impossible, had to go back 3 times just to find someone who could communicate with me. Advertised online as having continental breakfast available but they don’t. Staff started cleaning rooms beside ours at 5am, and the cleaning trolley woke us up. The air con vibrates so loudly on the wall that you can’t sleep with it on. The pool sign says ‘poo rules’. Very disappointed and couldn’t wait to get out of there. Dead bugs on the storage shelves also, and no hand towels. Freezer section of fridge iced over so couldn’t use it to keep ice bricks frozen for a sports carnival we were attending. Also you can hear the people in the next room when they’re using the toilet. Not a positive experience in any way
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David
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

All good
tracy
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Great stay very comfortable only two issues back door didnt have a proper lock and the air con didnt work well.
Number of reviews per page
20
40