8,1
Very Good
From 114 reviews
Provided by travelers on
Cleanliness

8,0

Room Comfort

8,0

Meal

7,6

Location

8,4

Service and Facilites

8,0

People often mention about B&S Boutique Hotel
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Ambiance (5)
Hotel Area (5)
Check-in/out Time (4)
In-room Dining (4)
Distance to City Center (3)
Staff Friendliness (2)
Surroundings (1)
Accessibility (1)
Bedroom (1)
Bathroom (1)
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Traveler Reviews B&S Boutique Hotel

Number of reviews per page
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40
Customer reviews
M***D
icon-origin-TRAVELOKA
8,5
/10
Reviewed 27 week(s) ago
Satisfactory service, spacious rooms and very comfortable facilities.
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R***i
icon-origin-TRAVELOKA
9,1
/10
Reviewed 49 week(s) ago
Recommend. Friendly staff. Good service.
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R***i
icon-origin-TRAVELOKA
9,0
/10
Reviewed 49 week(s) ago
Friendly hotel staff. Recommended.
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 49 week(s) ago
Friendly staff. Recommended.
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R***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 49 week(s) ago
Super good service, because I chose the wrong date but the hotel still wanted to reschedule for me.
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Rohaya B. A. M.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 114 week(s) ago
Mungkin saya alahan pada habuk tapi saya berpuas hati stay kat hotel ni. Next, saya akan pilih hotel ni lagi.
1 people find it helpful
Mukhamad S.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 144 week(s) ago
Friendly service, clean place and the best.
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1 people find it helpful
Accommodation's Reply
17 Oct 2022
Dear Sir/Madam, thank you for staying with us and have a nice day. We appreciate your feedback :)
NURUL S. B. M. I.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 160 week(s) ago
Parking best. Behind the hotel there is a delicious eatery. Her room is very spacious. The deco in her room is very beautiful! But the water in this room is small, slow, it's not best to take a shower. Then there was one aircond, facing the door. Open temperature 16 is still hot. Sleep tight without a blanket. We close the bed, once we look under the bed there are a lot of garbage rolls. We added one extra mattress. Lying down to sleep suddenly itches. It's kind of itchy. Dad can't sleep while scratching. Because he's the only one wearing that mattress. Go downstairs and find out who the hotel people are, good luck. At one o'clock in the morning our room changed the mattress.
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Accommodation's Reply
01 Jul 2022
Dear Sir/Madam, Thanks for yours advise. We will keep increase our service. Thank you and have a nice day. We appreciate your feedback :) By the way, so sorry.
MOHD S. B. Z. A.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 163 week(s) ago
The good thing was they have a big parking lot at the back of the building; The room is big; The hot/cold water for the shower is in good condition. Meanwhile, the bad thing was the toilet/shower is a bit smelly. No perfume/fragrance found. The floor is a bit dusty, especially under the bed. The TV is a bit old. Our room card/key can't open the door. The room also doesn't have a closet but is given only one hanger.
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Accommodation's Reply
15 Jun 2022
Dear Sir/Madam, Thanks for yours advise. We will keep increase our service. Thank you and have a nice day. We appreciate your feedback :) By the way, so sorry.
NG AH TIN
icon-origin-TRAVELOKA
9,7
/10
Reviewed 204 week(s) ago
Good service. Hotel staff is friendly. Good environment.
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Accommodation's Reply
16 Sep 2021
Dear Sir/Madam, thank you for staying with us and have a nice day. We appreciate your feedback :)
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NUR A. H. B. M.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 288 week(s) ago
Had a great stay. Room is big enough for two person.
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Accommodation's Reply
08 Feb 2020
Thanks for staying with us. We appreciate your feedback :)
Azizah M. K.
icon-Family
Family
icon-origin-TRAVELOKA
6,0
/10
Reviewed 291 week(s) ago
One of the staff is a perv. Booked for two days, left on the first. Felt so unsafe. I hope that the higher management had taken care of this matter and I hope that the staff would get a penalty of his irresponsible action.
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Derek Y.
icon-Business
Business
icon-origin-TRAVELOKA
6,4
/10
Reviewed 291 week(s) ago
Agent and hotels have no communication, details and information given from site are all incorrect. Each blame each other for the mistakes, at the end customers that suffer.
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Wee Y. L.
icon-Family
Family
icon-origin-TRAVELOKA
9,4
/10
Reviewed 298 week(s) ago
Gave us a free upgrade as they ran out of the room we booked. The location is so strategically with reasonable price. Definitely will be staying here again.
1 people find it helpful
MOHD
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9,1
/10
Reviewed 306 week(s) ago
The staff served well, but the problem was that the dending was dirty, kind of never being rubbed.
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Fong P.
icon-Family
Family
icon-origin-TRAVELOKA
9,1
/10
Reviewed 309 week(s) ago
Pros: big room clean wifi car parks affordable price locate at city center new paint.
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Fong P.
icon-Family
Family
icon-origin-TRAVELOKA
9,4
/10
Reviewed 309 week(s) ago
Affordable price strategic location lot parking clean room friendly staffs big room early check in available new paint.
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Mardianto p.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 331 week(s) ago
when I come inside the hotel for the first time the staff was friendly and helpful and also when I asked extra toilet paper she gave me after I went to outside, I like candy in front desk
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Fong P.
icon-Family
Family
icon-origin-TRAVELOKA
9,4
/10
Reviewed 336 week(s) ago
Pros: Affordable price. Clean. Car park provided. Big room. Locate in city center.
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jason j.
icon-Family
Family
icon-origin-TRAVELOKA
5,2
/10
Reviewed 336 week(s) ago
Smelly room, not clean enough even after housekeeping, quite dark in the room due to lack of lighting, slow check in service
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