8,1
Very Good
From 1.632 reviews
Provided by travelers on
Cleanliness

8,1

Room Comfort

7,9

Meal

7,8

Location

8,1

Service and Facilites

8,1

People often mention about Hotel Glodok Plaza
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Surroundings (2)
Staff Friendliness (2)
Check-in/out Time (2)
Bedroom (2)
Distance to City Center (1)
Accessibility (1)
Wifi (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
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Traveler Reviews Hotel Glodok Plaza

Number of reviews per page
20
40
Customer reviews
s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,3
/10
Reviewed 28 week(s) ago
Suitable only for stopover
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G***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 30 week(s) ago
Actually, the location is really good, the room is also spacious with a price that is worth it ~ but the bed makes noises and is a bit not soundproof heheh but overall it's okay and the service recommendation is good
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S***O
icon-origin-TRAVELOKA
8,2
/10
Reviewed 33 week(s) ago
Spacious, comfortable room, toiletries available, cold AC. Close to the city, morning market, bus stop just a short walk away.
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T***U
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,0
/10
Reviewed 34 week(s) ago
frontdesk staff sleeping on the job, room looked uncleaned for some time, there were cockroaches in the bathroom, no bathroom door knob, tv not working
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 38 week(s) ago
low budget hotel, comfortable, stayed here several times, strategic location
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S***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 49 week(s) ago
the place is comfortable,..but if you bring a vehicle,..the parking fee is quite high
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Hendhiie H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 103 week(s) ago
Nyaman bersih, pelayanan juga ramah.
1 people find it helpful
Accommodation's Reply
22 Aug 2023
Dear Mr. Hendi. Warm greetings from The Plaza Hotel Glodok, Thank you for staying at The Plaza hotel and being willing to take the time to provide a review of our hotel. Cleanliness and friendly service are one of our efforts to make our guests comfortable staying at our hotel. Once again, we thank you for the rating given to our hotel. We are waiting for his return. Greetings, The Plaza Hotel Glodok.
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trader i.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 111 week(s) ago
1. Check-in is very long and complicated, especially when it's just a matter of really complicated deposits. 2. The water pressure in the bathroom is very small, it is not very suitable for bathing.
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12 people find it helpful
Amardin F.
icon-origin-TRAVELOKA
9,0
/10
Reviewed 113 week(s) ago
Awal masuk kamarnya bau rokok (padahal pesan yang ga bau rokok) dan kamar mandi tidak bisa di tutup dari luar. Minta ganti kamar alhamdulillah dikasih. Lumayan sih kamar gantinya tapi sama kamar mandinya tidak bisa di kunci dari luar. Alasanya dulu banyak yang ke kunci di kamar mandi jadi di jebol semua kunci kamar mandinya. Kolong tempat tidur banyak sampah. Pelayanan ramah lokasi strategis kamar cukup nyaman AC dingin full.
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4 people find it helpful
Accommodation's Reply
25 May 2023
Hello Mr Amardin. Warm greetings from us. Thank you for staying at the plaza hotel glodok, and taking the time to provide a review of our hotel, we apologize for our mistake in providing the room type at the beginning by providing a smoking room type, so there is still a lingering smell of cigarettes. For the problem of the bathroom door and under the bed where there is still trash, this is all input for us to further improve our service, it's a pleasure to serve you and hopefully on your next trip we can serve you even better. Best regards. Revelation. Operational manager.
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Steven S.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 116 week(s) ago
Being in the mall. Close to Kota Station, places to eat, the wifi just needs to be repaired. Disconnect.
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4 people find it helpful
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Masmur P. K.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 121 week(s) ago
You can't leave the hotel, from 2AM to 6AM since the hotel is located inside of a mall.
1 people find it helpful
Accommodation's Reply
27 Mar 2023
Hello Mr Masmur. Warm greetings from the plaza hotel glodok, Thank you for staying with us and taking the time to provide us with a review, we are very sorry for the incident Mr. Masmur experienced regarding being unable to leave the hotel after 02.00 WIB, we will evaluate and coordinate with the parties building for this problem. Once again we apologize for the incident. We hope to serve you better next time. Always healthy and successful Mr. Masmur. Ops. manager. M. Wahyudin.
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wylmfe
icon-origin-TRAVELOKA
4,8
/10
Reviewed 122 week(s) ago
Very inconvenient. Especially when you arrive/back hotel in the late night. They close the main door for that area, and keep you in the street wait for more than 20 mins for their security to pick you up. Bad cleanliness. Most of the facilities in the room is so old, out of maintenance. Towel have strong smell. Bad service. Since you need to wait for the security to pick you up in the midnight on the street. You need to keep call the reception, after 20 mins they will send some one to pick you up. The reception is so impatient. Yes, the name of reception is Mr. Ajik Surya. Overall. Very bad experience for this hotel.
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2 people find it helpful
Accommodation's Reply
27 Mar 2023
Hello Mr. Ben Fang. Warm greetings from the plaza hotel glodok, Thank you for staying with us and for taking the time to provide a review of our hotel. We are very sorry for the incident that Pak Ben Fang experienced regarding the main gate which was closed and made Pak Ben Fang wait to be checked in. pick them up so they can enter, and we will record some of Mr. Ben Fang's input to become an evaluation for us and the team. Once again we apologize for the inconvenience, and we hope to serve you better another time. Always healthy and successful, Pak Ben Fang.
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Andre S. A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 130 week(s) ago
The bed sheets are not pure white.
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1 people find it helpful
astuti
icon-origin-TRAVELOKA
9,1
/10
Reviewed 138 week(s) ago
Clean and comfortable hotel, and affordable prices 👍.
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1 people find it helpful
Cornelia M. K.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 143 week(s) ago
The walls were leaking, then the building didn't look solid, the advantage was that the AC was cold.
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8 people find it helpful
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Muhamad I.
icon-origin-TRAVELOKA
6,1
/10
Reviewed 155 week(s) ago
Overwhelm in the parking lot. It is stated that parking is available but park at the mall.
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5 people find it helpful
Accommodation's Reply
06 Aug 2022
We sincerely apologize for the unpleasant experience when you stayed at our accommodation. We guarantee that we listen to your feedback on the burdensome parking fees section, We also guarantee that we will do everything we can to improve it for a pleasant stay. Thank you for your visit. Best Regard, M Wahyudin Operation Manager PHG
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One
icon-origin-TRAVELOKA
6,0
/10
Reviewed 158 week(s) ago
Parkir tidak nyaman. Tidak bisa keluar masuk. Harus bayar per jam 5rb. Tempat sih lumayan enak.
5 people find it helpful
Accommodation's Reply
19 Jul 2022
We sincerely apologize for the unpleasant experience when you stayed at our accommodation. We guarantee that we listen to your feedback on the burdensome parking fees section, We also guarantee that we will do everything we can to improve it for a pleasant stay. Thank you for your visit. Best Regard, M Wahyudin Operation Manager PHG
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Lalu s. S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 277 week(s) ago
I am quite satisfied because the rooms are big and clean
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Accommodation's Reply
15 Apr 2020
Dear Mr.lalu satranahadi SE Warm greetings from us the Plaza Hotel Glodok Good morning sir. Then, hopefully in good health, we would like to thank you for staying at the Plaza Glodok Hotel and being willing to give us a review. We are very happy because you feel comfortable and satisfied with our facilities, because the comfort and satisfaction of our guests is a priority. we. Once again we say thank you for the assessment you have given us, we look forward to meeting and serving you again on your next visit. warm greetings, Iwan s Asst.ops.Manager
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Poseidon J.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6,1
/10
Reviewed 280 week(s) ago
The place is narrow-pay parking and not free-hotel in a hidden mall.
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1 people find it helpful
Accommodation's Reply
14 Mar 2020
Dear Mr Dawn, Warm greetings from us the Plaza Glodok Hotel Good morning, Pak Fajar, thank you for staying at the plaza hotel Glodok, and for taking the time to provide a review of our hotel. It is true that our hotel is in the Glodok Plaza, but we have posted a number of directions to our hotel at several points. which is quite strategic, for parking we provide vaucher parking facilities at a price of Rp. 20,000 / 24 hours which can be obtained at our receptionist, so our hotel guests who happen to bring private vehicles can get it at the plaza hotel reception in Glodok. We apologize if you do not get information from our staff about this, this will be an evaluation for our team in the future so that it does not happen again in the future. Once again we thank you for the rating for our hotel, we look forward to your next arrival. See you later with the Plaza Glodok Hotel. Hello Iwan s Asst.ops manager
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Bambang D.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 280 week(s) ago
Okay. friendly employees. Clean enough. As per price.
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Accommodation's Reply
17 Mar 2020
Dear Mr. Bambang Warm greetings from the Plaza Glodok Hotel Good morning Mr. Bambang, thank you for staying at the Plaza Glodok Hotel and for being willing to take the time to provide a review of our hotel. We are very happy that you feel comfortable with the services we have provided during your stay with us, this will always motivate us to provide maximum service to each of our guests. Once again we thank you for your assessment of the Plaza Glodok Hotel, we hope to see you again at the Plaza Glodok Hotel on your next visits. Hello Iwan s Ass.ops manager
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Number of reviews per page
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