When I first went to my room it was already uncomfortable because the things in the other rooms were a mess, the dishes had been strewn about after eating, the rest of the people had not been cleaned up, as a result the room I got was a dirty room, the blanket felt itchy, the smell of the toilet from the bathroom was really really uncomfortable, I didn't get any camphor or room freshener. lots of mosquitoes, housekeeping asked for it to be cleaned, but it was just tidied up, the sheets and blankets were not replaced and coffee was not provided, asked about the food in the restaurant, there was no point in the food menu because it was always on holiday, the tissues were not refilled, the voices of other inns were very audible, well that was enough because our favorite hotel was full so we had to choose this for a children's holiday which was close to Batu square.