when I first arrived the staff was not friendly, I asked for a non-smoking room as I wrote in the application but the staff just kept quiet.
I have given a note when booking a room requesting a non-smoking room but when I entered I smelled cigarette smoke + there was an ashtray which fortunately was empty.
the hotel is not professional, the towels are already dirty and yellow but are still used.. at least the edges of the towels should be tidied up and washed clean so that they are suitable for use by hotel guests.
the hotel also does not provide a drinking water heater, no coffee, tea, and sugar.
the toiletries are only toothbrushes and toothpaste, no shampoo and soap.