8,0
Very Good
From 227 reviews
Cleanliness

8,2

Room Comfort

7,8

Location

6,6

Service and Facilites

8,4

Traveler Reviews Hotel Novo

Number of reviews per page
20
40
Top reviews
Sergi
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

👍
Alana
8,0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The Hotel Novo was as described, great staff, hotel could do with some tlc but I was only one night here arriving late from the airport and heading to the Pacific next day. Room was clean, bed was comfy, WiFi worked fine and breakfast was much appreciated. Couldn't adjust the air con but that could have been user error from my side. Can't really complain from a price/quality point of view. Also there was no noise but I was not on the street side. Really handy if you are using the bus station.
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John
6,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

It was ok for the price. Breakfast was ok. It's in a dodgy area, so don't go outside after dark on your own and keep phones, jewellery and valuables out of sight
Dany
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very well located. Closed by parking are very expensive. Quite noisy between 5AM and midnight (note that i live country side). price is good for the location
manton
icon-Leisure
Leisure
10,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Staff is very nice and food is great
hector de jesus
8,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Nice hotel, to stay one night. The area doesn't look very safe
Charles
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Loud traffic early in the morning and loud music in the evening.
Nicholas
6,0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

It sufficed. Some of the fixtures and fittings (electrical sockets) did not work, could be cleaner, a bit run down and in a run down neighbourhood. Not too bad a place, also not too good
Stan
icon-Business
Business
2,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The Hotel is located in the worst part of San Jose, there were people sleeping on the sidewalks which was piled with garbage, you were warned not to go out the Hotel during the night, I requested a refund of part of the fees, but they refused, I spent three nights and had to move to a safer area in San Juan, San Jose.
Verified traveler
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great staff. The only con was the low water pressure in the shower. Bear in mind that there's constant music from shops around during the whole day, if your room faces the street (it didn't matter to me in general, just when I had online meetings 😂)
Wing
icon-Leisure
Leisure
8,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Right around the corner of the hotel is the central avenue. There are museums, parks, central market on both sides of the avenue. I can walk to them in less than 30 mins. It is also closed to various bus stations, such as the NICA, TICA and Terminal 7.10. In the night time, I prefer to take UBER. The staff are very nice. The hotel provided breakfast. The room is exactly same as the pictures.
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Yomira Yanina
8,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Muy centrico , todo está Serca mcdonald's , el parque , almacenes , restaurante
Verified traveler
8,0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

We had a very comfortable stay and the breakfast was excellent. It was perfect for what we needed and at a good price. The safe and one of the lights didn’t work. As it’s central, it is noisy in the mornings.
Carlos
icon-Leisure
Leisure
8,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Its an ok place to stay at for 50 dlls a night. Beware that it is located at the very downtown of San Jose so besides the fact that fortunately I didnt go through any inconvenieces it still seemed somewhat unsafe specially if you are traveling with your girlfriend or kids. Dont expose them. Tourist locations are located nearby, I walked to those. Hotel functions were ok except for the fact that the water was coming out warm instead of hot. The staff was attenentive and helpful
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Shawntez
icon-Leisure
Leisure
8,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great place to stay if you want to get a real feel for San Jose. It’s not super pretty but I felt safe and it had everything I needed
Joanne
10,0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

We took the local bus from San Jose airport to the Tuasa bus station. Just a short walk from the station brought us to Novo hotel, which is located in the thick of the city. Walking from the hotel to the National Museum and other sights was easy and interesting, with shops, buskers and street sellers to explore on the way. The hotel itself is a little dated, but our room was big with a comfortable bed, got walk - in shower, fridge, good a/c and TV. The 24 hour reception gave us easy check out when we left at 5am to catch the bus back to the airport. This was a great place to stay in San Jose.
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Elisabeth
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great location! You can walk to nearby shops, parks, restaurants, and a bus station that goes to the airport. I love that we can leave our luggage and they have a place to hold it so we can drop our car off. The on-site restaurant is delicious and the staff are friendly and helpful. The room was clean and the bed was comfy. The street traffic can get a little noisy but I can easily fall back asleep. I have stayed here before and will continue to do so in the future.
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Travis
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

A very basic but clean and friendly hotel. It is very close to the bus stations (ex: Tuaso bus to the airport)....2 minutes walk with luggage. The hotel is in the downtown, central market areas....lots of butcher shops, clothes shopping, fast food, and casinos. The breakfast is simply but good. The staff is friendly and professional. No luxury but safe, clean, and friendly.
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Christopher
icon-Leisure
Leisure
10,0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Hotel Novo is a plain, decent hotel. Everything works. The staff is friendly and helpful. Good rates, with a good breakfast included. The neighborhood is typical of a busy city. Best of all, the hotel is around the corner from Avenida Central, a long, lively pedestrian mall that includes the vibrant Mercado Central.
Christopher
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The hotel is reliable and functional. The staff were friendly and helpful. The block in front of it isn't that great, but it's around the corner from the pedestrian mall that leads to the mercado and other shopping, food, and drinks. Very convenient. Good value.
Number of reviews per page
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