Overall Ratings & Reviews Batu Caves Business Hotel (ARK)

Hotel very good cpndition. Very clean and comfortable.

It ' s a budget hotel but the room was spacious and super clean. Bathroom was clean and aircon was cold. Service was excellent and receptionist was incredibly polite and helpful. Anyone recommend anyone to stay here.

Bad service for giving feedback.

Spectacular and suitable for business trips and backpackers, the rooms are clean.

The services us very bad as made me wait for so long.

Hotel rooms are not like the photos ordered.

Easy go to Batu cave temple and KTM commuter.

It's worth for the price. Clean and safe. But they don't have a pantry, for making coffee, tea or breakfast. Overall it's okay.

very clean & nice hotel, a lot of parking space behind the hotel..

Reviews (1 is bad 5 is good). Cleanliness: 4/5. Bed: 2/5 (torn on the blanket and bed sheet, the mattress when lay down can feel the spring so having trouble sleeping, thin blanket with towel the color is never be maintained and change into a new towel even they provide a new towel). Service: 2/5 (when check in, must wait for the another person to come but need to pay in advance first as deposit for first night stay. The another problem I can't access my room the key was problem and waiting them to assist me was quite a while even the receptionist don't speak malay or english) Environment of hotel: noisy in morning and night. Request for a non smoking room online but reach there they said all rooms are smoking room and people simply smoking in front of your room. Request to change room they say not available)

Room is okay, toilet is okay, clean, spacious, there is a direction in which is very good for Muslim customers, but the shower is not for hot water. Cold .. overall, nice stay. Satisfied.