From the picture it looks like a big hotel. but can not use the service as paid Facilities are very few with the price of a room in the price of more than ten thousand. We check in at 19:00 and clearly specify that we will check out at 18:00. But the next day, the staff called at 12.45, Ms. Madam, will you let the staff go to collect your bags? We informed that we made it clear that we would leave at 6:00 PM. The staff said that we would like to check for a moment. Then call back and say that you can't. If you leave at 18:00, you have to pay a fee (the point is, why didn't you tell me that you didn't even check in?)) In conclusion, it's not suitable for being a five-star hotel, not Professional.