Overall Ratings & Reviews Bintang Fairlane Home - The Heart of KL

This was a horrible experience for me. The property manager had asked me to check-in late because something was going on with the apartment, he wouldn't say what. I was finally able to check in at 5pm, I had no wifi and it remained that way for the next 4 days (until I checked out). I informed management since the beginning about wifi issues, very dirty walls and the refrigerator was not working, all fell in deaf ears. The only way to get a hold of management is through WhatsApp and they just leave you on "seen". Not worth a penny I wasted staying here. My advice, STAY AWAY FROM THIS PROPERTY.

Everything worst

Located conveniently at the heart of KL's hotspot & easy access to public transport. The place provide good wi-fi & great view of KL's landmark. However, the lighting of the place is a bit dark, a change of new light bulbs might help brighten up the place. The cleanliness of the place can be improved more.

Very disappointed with the no response and property owner totally forgot on the breakfast serving after reminder and several call without pick up and answer. Irresponsible and feel cheating 😵

ダブルブッキングで予約した部屋には、宿泊できませんでした。しかも他のオーナーを紹介され現金で宿泊代を支払った。また、私達だけでなく数組ダブルブッキングしてました。現在、予約金の返金の交渉中です。