Dear Mr. Thongphethay
Thank you for your recent stay with us at SureStay Hotel by Best Western Vientiane.
On behalf of our entire team, I would like to apologize for our wifi internet not exceeding your expectations.
Your satisfaction is important to us and we will be using the feedback you gave us to implement and improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Best regards,
Putthithorn ONGSIRIKUL
Hotel Manager