The apartment layout was perfect for my family of 4 and the customer service agents and night securty especially Tabere were awesome. He took time to recommend sight seeing and dining options close by. The washing machine units may need to be upgraded to industrial level standards and housekeeping or towel change could at least be after every two days. It will also be good to have a handyman on standby to address plumbing and electrical challenges promptly.

Very little wear and tear. Well kept, mostly new, very clean, with AC in all rooms. Not easy to get a place with ac in all rooms in Europe. 10-12 minute taxi to airport. Big mall close by and restaurants. You can leave your luggage till 6pm for free after check out. But they ran out of room in the front office and we had store it in their staff lounge without a locked door and nobody there to watch luggage. I had locks, so would recommend to bring locks for your luggage if you're paranoid about your stuff like me. Comfy beds and they give you kitchen kit with some oil and basics to cook and clean.

Everything at the apartment & areas were excellent. My only issue was with the check in. I believe there have to be a way to self check in then the staff can come in the morning to finalize the paperwork. I had to spend 110 euros on taxi because my flight was delayed & I missed their 6 pm check in at the apartment. That’s horrible & they need to correct that. Spending 110 euros on taxi just to check in it’s freaking ridiculous & they need to correct that via self check in & do the paperwork later.

It’s a great place but far from all the tourist area

no front desk, Key pick up 20 minutes away in taxi from apartment. i will Not recommend this place. Customer Service 1 stars No tienen servicio de conserjeria, la llave hay que buscarla 20 minutos en taxi del apartamento. No recomiendo este lugar. Servicio al cliente es muy malo

Beware if checking in after 6pm, there is no one to answer the door or front desk person. Intended to chat with someone but no response. Called the phone number and no one answers. Ended up calling a different phone number

The area around is a little bit Ghetto. Everything else was fine, there is stores within 1-5min walk where you can buy food/snacks/drinks etc

The apartment itself was great, really well laid out and lots of space. However, the reception is open limited hours and this is not clear when booking. I arrived when the reception was closed (due to travel delays) - no one had pre called to see what time I would be checking in and called the number on the door. I was then told to needed to get a taxi and do a 50 minute round trip to an alternate location to check in & collect my key. The reception there was a bit chaotic - all in all it delayed me getting into the apartment by 1hour 45 and cost over €35 in taxis

Very clean and well supplied. Desk clerk very helpful during business hours. Close to train.

everything was excellent

Beautiful apartment. Just as expected!

Really modern, clean and smart apartments. Very helpful staff at reception. Located close to metro stations to get around the city.

Loved the space. Location is perfect from and to the airport and also close to public transportation and from a grocery store

Great apartment, really clean and spacious with good facilities and helpful staff. The area isn’t great but it feels safe and has a close supermarket. Travel links are excellent, 46 bus is a couple minutes walk away which got us to and from the airport in under 30 minutes for less than 3euros each. Also metro stations are a few minutes walk away and we used them to get to everywhere we wanted to go really easy. There is a 350euro security deposit to leave on check in which is pretty steep but apparently that should be returned a couple of days after checkout - I’ll update my review if this is the case! ;)

Great property the internet connection was off and on

Beautiful and modern apartment! Thank you Luis for his recommendations and excellent front desk service!!

Home was modern , staff was friendly . Water pressure was great . The nights we stayed were a bit cold and could not get the heater to work , but it was comfortable .

Throughly enjoyed my stay at Europa apartments. The apartment was spacious, clean and well looked after. The apartment isn’t centrally located, but isn’t too far away via a 4 minute train ride and a 10 minute metro ride. Communication before my stay was excellent. I chose the self check-in option, just in case our flight was delayed, and didn’t experience any issues with the app not working etc. On the topic of communication, Luis was very helpful. It was nice to find a packet of miniature items you’d need while staying at an apartment for a few days like oil, salt, sugar etc. Would definitely stay here again.

Nice size bedrooms with two (2) washrooms. Garbage to be disposed off by the users.

Property was exactly what was reflected in photos. Appreciated having a front desk attendant (as some apartment-hotels don't). Our 3 bed, 2 bath apartment was perfect for our family with teenagers and grandparents. On-suite master bath was smaller than hall bath but does the trick. Good size bedrooms by European standards. Everything from the front lobby, grounds, and apartments is clean and modern. Walking distance to an indoor shopping mall with a full service grocery and general store. Close to public transportation, which is easy to navigate to all the main attractions in the city center. Our family felt safe returning from site seeing at night. Would recommend to other families.