Overall Ratings & Reviews The Sea Luxury Nha Trang Apartment

excellent

I only make effort for reviews when I feel it would be helpful to other travellers. The building, lobby & poolside restaurant was amazing but unfortunately we didn't know we booked the room through Zoom Apartment which is names Sea Luxury Hotel. They don't have regular hotel housekeeping instead just exchange very worn out towels and wipe floors with water. No bedding sheets and pillow change unless 6 days later. We slept on dusty itchy sheets. The balcony sliding door doesn't even close and had a gap which had hot air inside our room yet the air conditioning was old and broken so it barely gave us cool clean air. My husband couldn't sleep all night due to the beach club across the street in front of our balcony playing from 7pm til 2am with heavy disco lights through our curtains. We prepaid 5 night and left on the 3rd day. I had to find a better hotel to stay. The girl staff who checked us in was very sweet but speaks so fast. She tried to be helpful but everyone else didn't even make effort to respond to our housekeeping request. Our towels were wet so it took them til 5pm to change it. We were surprised such room quality & service was even allowed in this very high end building. We didn't ask for refund but gave them healthy feedback. We learned our lesson in booking in Vietnam. Please check everything in your room before you unpack in case it's a bad room.

The property is really nice. The owner just need the little ants wandering around on the kitchen counter top. Other than that it is an excellent place to stay. The staff working here are really nice and helpful. I left my passport behind and they are doing the best to send the passport to me which is 500 km always

We booked the apartment with two bedrooms and contacted the property before check-in. But when we checked in at 10 pm, the apartment was not available. At first, the receptionist tried to put us in 2 separate apartments with one bedroom. However, in the end, only 1 apartment with one bedroom was available, but the apartment was so dirty. Hence, we couldn't stay. Luckily, Expedia customer support was very supportive, and we relocated to another hotel. Otherwise, we would have no place to stay and our holiday would be ruined.

Very nice place, plenty of space, and beautiful view. The host was very nice and helpful. I will definitely come back here.

住宿位置很好，但是同棟大樓有太多入口，沒有清楚告知是哪個入口，開車到地下室停好車找不到哪個電梯是可以到住宿大樓

Parfait !! L’emplacement, la ville, les equipes: tout s’est bien passé

가까운데에 위치한 롯데마트와 빼어난 경관, 그리고 무엇보다도 뛰어난 친절함이 화룡정점이었습니다. 제와이프가 다른 숙소에서 놓고 온 옷을 마치 본인의 옷인양 성심성의껏 인도해주려는 노력이 정말 감동이었습니다. 다음에는 지인오임이 아닌 저희 가족과 다시 찾도록 하겠습니다. 즐겁고 고마웠습니다.

excellent location, free beach chair, clean indoor pool but, overall room cleanness is medium not good.

방도 넒고 뷰도 너무좋았습니다 serein 너무 친절하시고 안내도 잘해주셔서 잘 놀다가 갑니다~~

약간의 문제는 있었지만 대처 및 해결방안에 대해 진심으로 노력해주는 모습에 감동받았습니다. 숙박 및 샤워 등 좋았고 나중에 다시 방문하고 싶습니다. Serein은 정말 열정적인 직원입니다ㅋ 모든것에 감사합니다.

바다뷰 맛집~ 룸4개 화장실3개 룸3개는 뷰가 너무 멋져요~ 바로앞에 클럽이 있어서 밤새 노래가나와 조금 시끄러워요 Serein 메니져가 늘 소통을해줘서 룸청소 타월교체 등 즉각 대처해줘요 비용이 저렴해서 가성비로는 최고의 숙소 그랩으로 배달 택시이용 등 편리한 숙소예요

Bästa lägenheten med absolut bästa läget, med en fantastiskt utsikt ut över havet Fantastiskt personal med Serein som var våran värd. Helt underbar tjej. Kan rekommenderar det här till alla.