The owners were happy to answer all our questions by email before our arrival. The pool was very nice but know that it has no shallow end. The pool table and air hockey table were nice additions, especially if it happens to rain while you are there. The owners know a great taxi driver if you don't have transportation and want to go into town. It was so much quieter and more relaxing staying there than staying in a downtown hotel as I've done in the past. I will definitely be staying here again if it is available when I'm in Santa Cruz.