I've paid but there's no room. What can I do when someone is tired and they're being worked on?

I was disappointed because the location of the accommodation did not match the application, the car park was also on the side of the main road. but entertained because there is cable TV in the room and the toilet is clean

There is no hotel at the location, there is a boarding house for girls. And directed to another inn - +6 kilometers from the location. Enter a narrow alley 1 meter.

When I arrived at the inn at almost 9 pm, there was no one guarding the location. I had already WA the cellphone number listed, then was directed to another WA number. After confirming to the number, it was informed that there were no empty rooms. The person concerned only offered at most there would be a room in the batikan-batikan area. How come at night I brought a lot of stuff, without a vehicle and was offered to move to a place that I also didn't know where. And there was not a single guard at that location. The worst experience in my life on Traveloka, this is it. Finally at night I could only walk while carrying a lot of stuff looking for a place to stay in the surrounding area. Money was gone, my heart was upset. Please, fix yourself.