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I recommend this room. Very comfortable. It look like I am in high star hotel. Just some little bit issue about the blankets are so thin might have some thick because sometimes it's cold. But generally it's good and comfortable. Will book again.

The sink in the bathroom was clogged and dirty.. We had to change rooms because the phone and the air conditioning was broken the service was terrible

They are charging me because I smoke in my room is that part legal? I know smoking is not good but I rent a room so it now a private room and it is not good how they treat their customers because of an order that is not fair I paid the room and I smoke now they are charging me 500 pesos just for a rule that was not explain to me properly is that fair? They said that there are notice not to smoke in the room so the notice must be noticeable for me not to smoke there they just want money not good customer service

Very comfortable and awesome ambience.

Not a good hotel to stay. We arrived the place no receptionist around. We waited like 20 min or more. To find out the elevator got broken. They put us up on 5th floor. No help offered to us to bring our bags upstairs. The next day my hospital appt got canceled cause the safety vault can't be open. Waited 2 hours to get hold of the maintenance guy. Very bad experience to say.

The place is really good for stay

One thing I don't like they cut-off the WiFi after an hour so you must call them everytime they disconnect. When there 's a brown out there 's no generator so my mother sacrifices for almost 3 hours. Of no light and air-conditioning.

Very cozy nice place🙂 value for money💯 accommodating staff *marjorie... overall 9.99/10

Shower is broken, you can't adjust the heat, tv is super static, internet sucks. For 1,700 pesos considering that it is vip room. Not worth the price. Other hotels cost 1,200 plus but has better amenities.

The room was fine, it had everything you need for a staycation. But the TV was not working, and the owner wasn't too responsive. No cable, and air TV was too snowy, you can barely see anything. The place was cozy and had 3 pools, one for kids, 2 for adults. The ambiance was nice and all, but the staff, especially the ones assigned on the pool area were rude. Guards are respectful, but not everyone. They say their staff are committed to respect everyone, but no, they're rude. They don't allow food on the table, and they also don't allow sports cameras in the pool area. Note that sports cameras are made for underwater photos, but they don't allow it, they only allow cellphones for pictures. Also, they don't make exceptions for babies like 1 year old children, you still had to pay for full amount for children. All in all, I would still recommend the place, just don't mind the staff. The room was good and cozy and the place was good. Would be so much better if they improve the attitude of their staff.