Horrible experience! We were not informed beforehand that the water activities will not be available until December so we had nothing much to do for 2 days; Door has no lock; TV was not working, we were told that they would give us a USB of movies but it never came; Some breakfast items were not available anymore before 10am; Pathway is not senior citizen and PWD-friendly; Card payment was not working and office staff did not return my card immediately which I have left when I left out of frustration; She was unaffected even when told how poor their service was; Aside from the politeness of the restaurant and room service staff, it was still very poor service since all that we have requested came very late; Bringing food is subject to corkage fee but the grocery is closed and only opened on the day we left. Total waste of hard-earned money.