JPY | EN

Support

Log In

Register

Airport Transfer

Help Center - Flight + Hotel

Updates

Managing Your Booking

Check-in

Reschedule or Refund After Online Check-in

Getting Your Boarding Pass

Online Check-in for Pregnant Passengers and Passengers Requiring Special Assistance

Purchasing Add-ons During Online Check-in

Changing Passenger Name and Details During Online Check-in

Online Check-in with Checked Baggage

Flight Canceled After Online Check-in

Cancellation, Refund & Change

Rescheduling Flight + Hotel Booking

Requesting Flight + Hotel Refund

How to Correct a Flight Passenger Name

Booking Cancellation Fee

Special Request

How do I add my frequent flyer number?

Cabin Baggage and Check-in Baggage

What is the maximum weight for my cabin and checked baggage?

How much should I pay for extra baggage?

Free Baggage and Extra Baggage

Purchasing Extra Baggage for Sports and Other Special Equipment

Refund for Extra Baggage

How to Check If My Extra Baggage Purchase Is Successful

Travel Insurance

Flight + Hotel General Information

General Information

Setting Hotel Check-in and Check-out Dates

Traveloka’s Partnership with Hotels

Selecting Hotel Location

Hotel Policy

StayGuarantee

Guest Review

Flight + Hotel Package Info

General Information

Flight + Hotel Search

Flight + Hotel Booking

Flight + Hotel Price

Special Request

Can I purchase additional baggage after my flight e-ticket has been issued?

Check-in

Traveling While Pregnant

Guest Review

Posting a Photo Review

Partner with Traveloka

Payment Partners

About Traveloka

Follow us on

Products

Others

Download Traveloka App

Registered Travel Agency No. 2174 approved by the Commissioner of the Japan Tourism Agency

Copyright © 2026 Traveloka. All rights reserved