The staff were friendly and accommodating. The free shuttle is very useful for early flights. Will definitely stay here again.

We had a fabulous stay at Spicers Balfour that lived up to all our expectations of what we have experienced at any of the 3 other Spicers hotels we've stayed in. This one takes the boutique and personal service level up to the next level, with all the staff we dealt with being helpful, easy to deal with, and friendly, ensuring we had a very lovely time there. The room was as shown on the website and although on the slightly small side had everything we needed. The gorgeous little rooftop bar is really special with its beautiful sunset outlook over New Farm & the Story Bridge. The restaurant provided a 5-star meal in a relaxed setting with beautiful, personal service from the waitstaff. The location makes it a park your car and walk/public transport your way to so many entertainment options in the vicinity. Highly recommend the Balfour—we were there for an anniversary "staycation" and it was perfect, and only 15 mins from home.

Hotel is located within walking distance to Queen Street Mall. Room is spacious, clean and comfortable. The hotel has its own gym but also provides complimentary access to Westin Hotel’s gym and pool next door!

Extremely good room with the views we were after. Helpful staff at check-in & check-out. We'll stay there again.