Holiday Inn WERRIBEE by IHG

Amazing breakfast and clean rooms, responsive staff and kids friendly. Would've been good if we had a microwave and toilet brush. Nevertheless, overall a great stay!

Good central location and walking easy walk to all restaurants and shops

We arrived at checkin time, the only ones… we booked high floor, parking and breakfast. As we checked in - our room was unavailable… so they found us a new room. After having to go back to reception to get our key to work in the elevator we managed to make our way to the replacement room. We opened the doors and walked in on the people who were staying in the replacement room… fortunately for all they weren’t in flagrante.. so we went back to reception. They offered us a lower room which I declined, eventually we got a medium corner room which was nice enough. As compensation for the complete mess around, including trying to charge me extra for parking, we were told we had some drink vouchers in our key pocket - it was one hours drink, for a couple… as compensation for the wrong room, an occupied room and a 30 minute check in! Needless to say this experience was less than ideal. It could easily have soured our whole trip but we are good people and managed to laugh about it. I feel for the people whose room we entered. I appreciate the late shift staff who were awesome. They also neglected to have us on the list for breakfast the next morning but that wasn’t a surprise… hotel - 3 stars, experience 0 stars. (Ps the pub - the park, was absolutely excellent 5 stars). Finally - no double glazing - got woken up by traffic and was super loud.

Nice rooms, great water pressure and easy free parking on the street. Loads of food options in the area plus close to the lovely parklands along the river.

Modern clean and central to everything

Room was very clean with a great view. Staff were friendly and helpful.

Breakfast is ordinary

The staff were so lovely. Everyone was so helpful & nothing was too much trouble. I would definitely stay again.

The location of the lift on level 3 needs to be displayed in a much more visible manner. We had to be guided to it by an employee of a business in the building.

Helpful, courteous staff. Excellent breakfast. Very good room.

All around excellent. Had an extremely noisy neighbour and we accidentally booked an accessible room. The staff was excellent at helping us with these situations. Breakfast was top notch with a view. Room was great. Best shower.

The friendly staff from the reception, bar and the breakfast staff members. They were all very helpful and accommodating. The room itself was huge, clean and comfortable. If I’m ever in Werribee area again, I will definitely stay at this hotel again.

Relaxing great view staff awesome lovely room and the breakfast beautifully set out any amount of options to enjoy

All the staff were very helpful and friendly

Nice room, comfortable bed and great breakfast for a small extra fee.

Spotless Room and exellent service

Room was spotless, amenities excellent, staff delightful from checkin/checkout receptionists, housekeeping and breakfast staff... annd convenient parking! Only a quick overnight stay but very good!

Friendly staff, great food and great location for zoo visit

Great room. Very clean, comfortable and fantastic views. Reception staff at check in were amazing. Very courteous and helpful. The restaurant staff were excellent and the buffet breakfast was very good. Very easy access to the hotel parking. Will definitely visit again.

Cant fault anything, just the bed was a bit hard but thats personal preference. Staff were very friendly and helpful, buffet breakfast was great. Great location with easy access to shops , restaurants and the open range zoo