Springwood Tower Apartment Hotel

Good, but expensive.

Clean room…………………………………….

The room was perfect,aircon ,kitchen and the laundry. Love the cleanliness of the room which show the kind of hospitality the housekeeping and the hotel crew/stuff is,thank you for looking after me during my 2 weeks with you's.Looking forward for next time.

Enjoyed every part of our stay and the service was exceptional- thank-you!

Staff were great and the room was clean and tidy

Comfy and clean room, very quiet

Spacious apartment which was very clean and tidy.

Good property and nice rooms with friendly service.

Very nice service

Location was great. Two onsite restaurants - Asian & Indian with good food. Walking distance to local shopping centre and other restaurants & pub. Our 1 bedroom apartment on the 7th floor was spacious and clean. Decor is a little outdated but nice. Bath with overhead shower was a little difficult to step into. Needs a hand rail. Laundry nicely concealed behind mirrored sliding doors in the bathroom. Large full length balcony from living area & bedroom. Balcony seating would have been nice. Onsite staff were friendly and accommodating.

Most appreciative of extended late check out. Thank!!!

Simple and good views

Wasn’t very happy when we arrived with my family just before midnight and confirming with reception 1 week before that would be fine arriving late and security will check us in, no thats wasn’t the case security refused entry, refused to check if we had a booking, pretty much told to go away.

We enjoyed our stay

Our room was incredibly quiet. All Double glazed windows.

Booked 1 bedroom apartment, 2nd bedroom was locked as would be expected but so was the main bathroom which left us to use a tiny ensuite bathroom. Split system aircon in lounge area was not blowing cold air, fan provided in bedroom was cheapo pedestal fan that did nothing. Good location and very spacious apartment, also very clean but quite dated.

No air conditioning in bed rooms very hot and uncomfortable Mattresses feel old and bouncy Insects in the bedroom Hardly any coat hangers Washing machine didn’t work properly making loud mechanical noises. Bed linen was filthy in 2 rooms ( food was between the mattress and the valance in one room and in the other it looked like possible food or poo stains on the top of the valance in the other room . I would not recommend staying here.

No restaurant open on Mondays. The very best housekeeping and linen standard.

power went out in our room several times due to an electrical problem in room. staff were very good and responded quickly but unfortunately the room we moved to was not clean had stains all over carpet. the new room was alot quieter from highway noise though, the new room had a funky smell and just felt like thats all they had availabe so plonked us there.

Wasn’t informed correctly about the parking Got back to room after out drinking. A note was left under the door. Requesting our car to moved. Not happy!