Hotel d'Alcantara

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8.8
/10
Very Good
243 reviews

What Guests Say About Their Stay

Karen L

10.0
/ 10
Wonderful stay. Place is gorgeous, clean, private, lovely. Owner on premises. Amazing breakfast.

yogesh

10.0
/ 10
Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.

Thomas

10.0
/ 10
Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
In the Area
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Rue des Bouchers Saint-Jacques 2, Tournai, Province du Hainaut, Wallonia, Belgium, 7500

Main Facilities

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WiFi
Elevator
Hotel d'Alcantara is a hotel is located at Tournai.
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What's around Hotel d'Alcantara

Rue des Bouchers Saint-Jacques 2, Tournai, Province du Hainaut, Wallonia, Belgium, 7500
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Lobby Hotel d'Alcantara
Lobby 2 Hotel d'Alcantara

Discover More About Hotel d'Alcantara

General
Near Museum of History and Archaeology

Location
With a stay at Hotel d'Alcantara in Tournai, you'll be just steps from Museum of History and Archaeology and Eglise Saint-Quentin. This hotel is 0.1 mi (0.2 km) from Pont des Trous and 0.5 mi (0.9 km) from Tournai Cathedral.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Museum of History and Archaeology - 0.2 km / 0.1 mi
Eglise Saint-Quentin - 0.2 km / 0.1 mi
Pont des Trous - 0.2 km / 0.1 mi
Grand Place - 0.3 km / 0.2 mi
Halle aux Draps - 0.3 km / 0.2 mi
Belfry of Tournai - 0.4 km / 0.3 mi
Tournai Cathedral - 0.4 km / 0.3 mi
Musée du Folklore - 0.5 km / 0.3 mi
TAMAT - 0.6 km / 0.4 mi
Hôtel de Ville - 0.9 km / 0.5 mi
Museum of Fine Arts - 1 km / 0.6 mi
Magic Parc - 1.5 km / 0.9 mi
Jungle City - 1.7 km / 1.1 mi
Ecopark Adventures - 2.7 km / 1.7 mi
Piscine de l'Orient - 2.9 km / 1.8 mi

The nearest major airport is Lille (LIL-Lesquin) - 26.2 km / 16.3 mi

Facilities
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace.

Business Facilities
Featured amenities include complimentary wired internet access, express check-out, and luggage storage.

Dining
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms
Stay in one of 25 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hotel d'Alcantara

Entertainment Facility Hotel d'Alcantara
Entertainment Facility
Functional Hall Hotel d'Alcantara
Functional Hall
Common Space Hotel d'Alcantara
Common Space
Lobby Hotel d'Alcantara
Lobby
Exterior Hotel d'Alcantara
Exterior

Public Facilities

  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible bathroom
  • Accessible path of travel

Hotel Services

  • Luggage storage
  • Express check-out

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental

General

  • Terrace

Accommodation Policy & General Information in Hotel d'Alcantara

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 10 per day (328 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel d'Alcantara
25
Another facilities in Hotel d'Alcantara
Smoke-free area, Coffee/tea in lobby, LAN Internet, Free WiFi, Accessible bathroom

Frequently asked question in Hotel d'Alcantara

What are available facilities at Hotel d'Alcantara?
There are top facilites at Hotel d'Alcantara such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel d'Alcantara?
The standard check-in time at Hotel d'Alcantara is starting from 14:00 - 22:00 while the latest check-out time is at Before 11:00
Does Hotel d'Alcantara provide breakfast?
Yes, Hotel d'Alcantara provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel d'Alcantara?
Hotel d'Alcantara is a 3.0-star hotel.
How many rooms are available at Hotel d'Alcantara?
Hotel d'Alcantara has 25 rooms in total.
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More Reviews from Other Guests in Hotel d'Alcantara

8.8
Very Good
From 243 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Hotel d'Alcantara

Number of reviews per page
20
40
Top reviews
Linda
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The hostess upon arrival was wonderful and super accommodating.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The receptionist was just the best. Really good and helpful and a lovely person. My only comment is that I thought it was a bit overpriced compared with the 14 hotels we stayed in in France during our road trip. The tap in the bathroom needed tightening up as it was loose in the unit. The lack of parking was a bit of a pain but we parked ouside and got away with it.
Read More
Karen L
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Wonderful stay. Place is gorgeous, clean, private, lovely. Owner on premises. Amazing breakfast.
Gillian
icon-Business
Business
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The staff tried to be helpful, and eventually moved me to a better room after I had to complain that there were no light bulbs in the ceiling lights in the corridor outside my room and the wifi did not work. Both of these things were solved when I was moved to another room. Breakfast wasn’t served until 8 am, and I had to leave the hotel with no breakfast to get to my work on time. There was no evening meal available.
Read More
yogesh
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.
Read More
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
James
icon-
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Very nice staff
Ronald
icon-with Partner
with Partner
4.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Check in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
Karen
icon-with Partner
with Partner
8.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
Daniel
icon-
4.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

The hotel is very well located and it looks comfortable. The breakfast is great and the staff incredibly nice, gentle and accommodating. I arrived late on a Thursday and I had to self check-in with a code. Everything went very smoothly and the room was exactly was I needed. The day after, due to a minor problem in my room, I was kindly offered an upgrade to a better room, I happily accepted and I am still regret it. This new room was the 117 and it was haunted by a tedious and continuous hum through the whole night. The reception was closed and there was no one there to help me. It was impossible to stay in the room, let alone to sleep. I had to spend the whole night sitting in the bathroom, where the noise was less evident. I do not understand the reason why they would not keep a member of staff during the night to help with this kind of issues but I may guess it’s to avoid paying for it. The day after, yesterday, I was moody, tired and with a intense headache caused by the humming that I still have not managed to get rid of. I really felt like asking for a refund, but I didn’t have the strength for it and, besides, the staff was just lovely. Fellow traveler, do not accept by any chance any kind of upgrade to a new brand room. They do not know what they are offering. As a piece of advice to the management, I used to work in a hotel and the manager used to spend the night regularly in every new room the hotel offered, to check there were not unexpected noises.
Read More
Christine
icon-with Partner
with Partner
8.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

A charming hotel with modern accommodations in an ideal location. The staff will go out of their way to please you (if you are a repeat visitor, you will recognize them, they have been working there for years). There is a new section with larger and more modern rooms, but the older section has more charm. A nice buffet breakfast with something for everyone.
Read More
Davina
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Lovely hotel, great service and large family room. Would absolutely recommend the hotel. Unfortunately the beautiful town of Tournai was spoilt by horrendous amounts of dog poo. No exaggeration there was dog poo everywhere. Starting from the hotel car park all through the town. It was difficult to look up at buildings and admire views because we had to keep looking at the pavement to check we weren’t standing in any. It was disgusting. There seemed to be no shame with locals just letting their dogs poo on pavements and even in the grassed area round the cathedral. Local people have much to be proud of as the town is lovely so it is a shame that it is spoilt in such a way. I’ve never experienced such a problem elsewhere on my travels.
Read More
Patrick
icon-Business
Business
10.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

This hotel is around the corner from the towns main square. It is a beautifully rennovated old building. The hotel is very clean, modern and stylish inside. Our room was comfortable. The owner/ manager was very charming at reception when we arrived. The hotel parking is facing the hotel across the road and was very convenient although it's first come first served, we had no problem. A simple but good continental breakfast is served in an attractive dining area.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

Excellent position near the centre of the town Lovely old building and comfortable room Excellent breakfast included Friendly English-speaking staff Good value for money
Theon
8.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Wonderful staff, asked to carry my luggage as they are still building their elevator. Had a long conversation on the history of the building. Only downside was the bed that was way too soft
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Amazing hotel with perfect location.
Pete
10.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

Very pleasant hotel, calm, comfortable and stylish. Staff were very pleasant and friendly. Room seemed recently refurbished and was comfortable and warm. I had a room at the back so it was very peaceful. The breakfast was cold buffet but the products were nice quality and varied, the breakfast became a bit crowded at times. It’s a great location for exploring Tournai, and is just off the main square. The hotel can be accessed from 2 streets but could be easily missed as the signage is quite subtle, so keep your eyes open! A very nice stat overall.
Read More
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Great hotel, very friendly staff, short walking distance to the main centre and cathedral.
barry
icon-with Partner
with Partner
10.0
/10
Reviewed 416 week(s) ago

Hotels.com verified review

We were very pleased with our check in and welcome. Everything well explained.. Its a lovely old building very well restored with a modern comfortable interior. Although in the centre making it a few minutes walk to the Great Markt it was quiet. We are very happy to have found this hotel and will stay again.
Paula
10.0
/10
Reviewed 434 week(s) ago

Expedia Group verified review

Good hotel, close to town centre. Good breakfast. Friendly helpful staff.
Number of reviews per page
20
40

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Lobby 4 Hotel d'Alcantara

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 243 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel d'Alcantara

Number of reviews per page
20
40
Top reviews
Linda
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The hostess upon arrival was wonderful and super accommodating.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The receptionist was just the best. Really good and helpful and a lovely person. My only comment is that I thought it was a bit overpriced compared with the 14 hotels we stayed in in France during our road trip. The tap in the bathroom needed tightening up as it was loose in the unit. The lack of parking was a bit of a pain but we parked ouside and got away with it.
Read More
Karen L
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Wonderful stay. Place is gorgeous, clean, private, lovely. Owner on premises. Amazing breakfast.
Gillian
icon-Business
Business
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The staff tried to be helpful, and eventually moved me to a better room after I had to complain that there were no light bulbs in the ceiling lights in the corridor outside my room and the wifi did not work. Both of these things were solved when I was moved to another room. Breakfast wasn’t served until 8 am, and I had to leave the hotel with no breakfast to get to my work on time. There was no evening meal available.
Read More
yogesh
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.
Read More
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
James
icon-
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Very nice staff
Ronald
icon-with Partner
with Partner
4.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Check in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
Karen
icon-with Partner
with Partner
8.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
Daniel
icon-
4.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

The hotel is very well located and it looks comfortable. The breakfast is great and the staff incredibly nice, gentle and accommodating. I arrived late on a Thursday and I had to self check-in with a code. Everything went very smoothly and the room was exactly was I needed. The day after, due to a minor problem in my room, I was kindly offered an upgrade to a better room, I happily accepted and I am still regret it. This new room was the 117 and it was haunted by a tedious and continuous hum through the whole night. The reception was closed and there was no one there to help me. It was impossible to stay in the room, let alone to sleep. I had to spend the whole night sitting in the bathroom, where the noise was less evident. I do not understand the reason why they would not keep a member of staff during the night to help with this kind of issues but I may guess it’s to avoid paying for it. The day after, yesterday, I was moody, tired and with a intense headache caused by the humming that I still have not managed to get rid of. I really felt like asking for a refund, but I didn’t have the strength for it and, besides, the staff was just lovely. Fellow traveler, do not accept by any chance any kind of upgrade to a new brand room. They do not know what they are offering. As a piece of advice to the management, I used to work in a hotel and the manager used to spend the night regularly in every new room the hotel offered, to check there were not unexpected noises.
Read More
Christine
icon-with Partner
with Partner
8.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

A charming hotel with modern accommodations in an ideal location. The staff will go out of their way to please you (if you are a repeat visitor, you will recognize them, they have been working there for years). There is a new section with larger and more modern rooms, but the older section has more charm. A nice buffet breakfast with something for everyone.
Read More
Davina
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Lovely hotel, great service and large family room. Would absolutely recommend the hotel. Unfortunately the beautiful town of Tournai was spoilt by horrendous amounts of dog poo. No exaggeration there was dog poo everywhere. Starting from the hotel car park all through the town. It was difficult to look up at buildings and admire views because we had to keep looking at the pavement to check we weren’t standing in any. It was disgusting. There seemed to be no shame with locals just letting their dogs poo on pavements and even in the grassed area round the cathedral. Local people have much to be proud of as the town is lovely so it is a shame that it is spoilt in such a way. I’ve never experienced such a problem elsewhere on my travels.
Read More
Patrick
icon-Business
Business
10.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

This hotel is around the corner from the towns main square. It is a beautifully rennovated old building. The hotel is very clean, modern and stylish inside. Our room was comfortable. The owner/ manager was very charming at reception when we arrived. The hotel parking is facing the hotel across the road and was very convenient although it's first come first served, we had no problem. A simple but good continental breakfast is served in an attractive dining area.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

Excellent position near the centre of the town Lovely old building and comfortable room Excellent breakfast included Friendly English-speaking staff Good value for money
Theon
8.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Wonderful staff, asked to carry my luggage as they are still building their elevator. Had a long conversation on the history of the building. Only downside was the bed that was way too soft
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Amazing hotel with perfect location.
Pete
10.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

Very pleasant hotel, calm, comfortable and stylish. Staff were very pleasant and friendly. Room seemed recently refurbished and was comfortable and warm. I had a room at the back so it was very peaceful. The breakfast was cold buffet but the products were nice quality and varied, the breakfast became a bit crowded at times. It’s a great location for exploring Tournai, and is just off the main square. The hotel can be accessed from 2 streets but could be easily missed as the signage is quite subtle, so keep your eyes open! A very nice stat overall.
Read More
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Great hotel, very friendly staff, short walking distance to the main centre and cathedral.
barry
icon-with Partner
with Partner
10.0
/10
Reviewed 416 week(s) ago

Hotels.com verified review

We were very pleased with our check in and welcome. Everything well explained.. Its a lovely old building very well restored with a modern comfortable interior. Although in the centre making it a few minutes walk to the Great Markt it was quiet. We are very happy to have found this hotel and will stay again.
Paula
10.0
/10
Reviewed 434 week(s) ago

Expedia Group verified review

Good hotel, close to town centre. Good breakfast. Friendly helpful staff.
Number of reviews per page
20
40