Botum Palace Hotel

Staff are great, very friendly. Room was lovely with an amazing view.

*ALERT* If after you read this and you still decide to reserve a room here, then whomever you are traveling with should ban you from ever making lodging decisions in the future, forever. I live in Cambodia and I have never been scared to stay at a hotel until I can across Botom (NOT A PALACE) hotel. After searching for 20 minutes we found the smallest little sign above a dark alley that you would be crazy to go down in any city (see pictures). After seeing the outside of the hotel and after entering the lobby, we immediately made reservations somewhere else. If the highly photoshopped pictures that the hotel uses is any indication, then I now doubt the authenticity of many of the reviews. No one in their right mind would stay here let alone give it great reviews without mentioning the creepy deep dark alley or the lack of signage .

Great friendly staff

ok

Property entrance is hard to find. Signage is small and dull. But inside it is boutique and quiet. upper floors have city views. A gem, I'm glad I found it.

Location is good but the room need some minor renovations such as painting, repair to the door, and the restaurant is closed

Great location and friendly staff. The room was clean, quiet and had a nice view.

Quiet and great location. Staff at the front desk is excellent

Great room. Spacious with all the amenities of an apartment. Staff was professional and helpful. Everything you need is within walking distance as well as a lot of the monuments and temples. Wonderful stay:)

The staff entered my room when I had the ‘do not disturb’ sign on the handle. I had explicitly stated I didn’t need room service at the time I was staying.

Not in a very great part of town. Very limited dining, shopping and entertainment. Mostly grungy markets. Very dirty streets. Construction near by that was noisy.

Very good value for the price! The hotel is centrally located, my room was clean, spacious and quiet, staff was very helpful and professional, breakfast was good. This is an older building, apparently from 60ies, hidden in a narrow lane and could be a bit difficult to find without a GPS. For me, this added some extra charm, some may consider the facility a bit outdated. I think the hotel is a gem and I would definitely stay there again.

the hotel is in a good location, although difficult to find because it is in a small ally. Room was ok for the price, breakfast was very basic. but the real downer was the fact that they advertise a nice rooftop bar that actually has been closed for months.

Very nice reception area and breakfast room upstairs; staff great; the bathroom very small with no separation for shower so every time you take shower everything gets wet; 15 min walk to the Royal Palace and Museum or the waterfront

Just completed a 3 night stay at the Molyan Hotel in Phnom Penh. Positives: - Able check in when we arrived super early (just after 10am) - Room was upgraded on arrival to a larger room - Location is great and within walking distance of most attractions - Lots of restaurants/bars within a short walking distance - Room was very large and bed was comfortable Negatives: - Overall the hotel needs a bit of tlc, rooms were clean on the surface but would benefit from a deeper clean especially in the bathroom and kitchenette area (old food was left in plug - not very nice) - Breakfast was probably the worst I have had in SE Asia. Very limited choice, and by the time we arrived for breakfast at around 9am, everything was pretty much gone, staff did not replenish things as they ran out. One kind member of staff made the offer on the second day to get us anything that had run out but no offer was made to a second couple that arrived some time after us. - Rooftop bar & restaurant: hotel is advertised as having a rooftop bar and restaurant. We visited the rooftop bar on our first night to find it completely deserted, looked as though it had not been in use for months and months. Same goes for the restaurant, this seems to be used as a staff room. If these are no longer on offer then that is fine, but to advertise that there are attractive facilities such as rooftop bar when there are not is simply misleading and we would have looked elsewhere having known this

The room size was comfortable with a nice balcony. I was on the 6th floor so it was nice and quiet. Good location as it was about 15mins walk to the palace. There were many restaurants nearby. The hotel has good wifi, but the cleanliness of the bathroom can be improved as there were long strands of hair all over the bathroom walls when I first got to the room. Breakfast was included but the choice were limited.

They went into my room when i had the do not enter sign up. Then charged me for cokes that were there at check out. They had a free breakfast that was bad ants all over the place not clean at all. The powere went of oand on for 2 days

この値段ならお得だと思う。夜も静かで素泊まりには丁度いい。ちょっと枕が匂うくらい。

Very nice hotel but very disappointed about the "free parking". THERE IS NO PARKING.

The hotel was a bit difficult to find. Upon arrival, tho the front desk in charge was nice, however the lobby was just a bit scary since it was too dark, and the security guard was initially sleeping on the couch. The room was suprisingly good, they can still improve a little bit on cleanliness, but i was pleasantly surprised with how big the room was. The location is also good, its near a lot of attractions. Just outside the hotel, theres a police station. However, one might still feel uncomfortable walking at night since the streets are not well lighted.