Vimean Sovannaphoum Resort

The staff

Really unpleasant experience. The first room we received had smelly bathroom, so we asked for an exchange. Generally, the property is old and uninviting. There was one polite man at the reception, the rest were quite indifferent.

Room was not ready at check in. No elevator. Poor Wi-Fi. Poor A/C. No privacy at pool. Furnitures in room old. A lot of wear and tear to room. Staff was courteous.

This hotel came highly recommended and has a beautiful garden area and pool. Beautiful backdrops for wedding photos. The room I had was large, spacious and clean but showing its age. The beds are firm but we’re comfortable enough for a short stay. Definitely a popular place to stay for the value and amazing staff.

Large room, quiet, very comfortable bed (mattress on the floor). Unfortunately it was let down by the bathroom, which got completely wet due to the open shower and the shiny floor tiles then got very slippery. Quiet pool and small garden area, pretty enough to be used by a wedding couple for their photos during our stay. Not much in the immediate area in terms of food options but we discovered Cafe Eden on the other side of the river, an easy walk for good food.

The young man who ran the front desk was helpful, kind, and gave great directions. He went out of his way and we approached him. The young lady…not so much. This property has no restaurant, coffee shop and no free water ( the young lady charged 1000R for 1 small bottle). Not cool. Happily it did not happen again. The rooms have odd lighting. The bathroom light and fan went on every time you entered. The room was very large and comfortable. The pool was beautiful. There were 2 photo shoots there during our stay. If you like to walk it’s got a great location. Mixed bag

Ok, but not very neat, too many lights were not working, No soaps & not too clean

We enjoyed our stay at this hotel. The location is great on the river, a 15 minute walk or short tuk tuk ride to town centre. Very quiet here (except for the rooster next door who has trouble reading the time) The hotel itself is nice with large,clean rooms. Some of the outside amenities were a little run down and in need of a lick of paint. The winner for us was the office staff very helpful and organised our trips to bat cave and bamboo train as well as finding us seats on a bus to Phnom Penh when all seemed booked out due to end of Khmer New Year Holidays. Thank you so much! Definitely recommend if you don't mind not being right in centre of town.

On first impressions this place could be lovely. Individual colonial style French buildings, lovely gardens & a nice pool. Sadly it did not live up to this. Our room did not have a bed. It was just a mattress on the floor. We are in our mid 40’s and it all felt a little studenty. We asked if we could change rooms to a room with a bed. I mean the least you expect when you book a hotel is a bed, right?? The lady at reception told us that was not possible, even though we saw at least 4 rooms check out and the hotel wasn’t full. We were offered a down grade to a bungalow room, with no offer of financial compensation. We declined as although it did have a bed it had no glass in the windows - just shutteres and so we knew it would be hot and also potentially invaded by mosquitoes. Also there were no ‘do not disturb signs’ and the cleaners kept on ringing the doorbell whilst I was in the shower. I eventually had to get out and go to the door to ask if they could come back later and they replied with ‘we need to clean your room now’. I reiterated that they had to return later as I was in the shower and they did eventually leave. Also there is a huge amount of building work happening (not sure if it’s part of the hotel or not) next door & the builders kick off at 7am! Even on Sundays. We had a door that lead on to a patio area but this was full of rubbish. A dead large plant, a ladder, some rubble from the builders & a semi broken chair. There were some staff that were friendly

Thle hotel has a pleasant garden, a swimming pool, large rooms, a small restaurant which has a limited but good menu at really good vaue for money. The staff are both friendly and helpful and my nine night stay there was pleasand and relaxing. It is also peaceful - apart from the croaking frogs and a rooster that liked to announce the rising of the sun

Nice hotel with friendly and accommodating staff. My room was clean, comfortable and quiet. Good wifi. I ate only once at the hotel restaurant and it was good (fried noodles with vegetables). Within walking distance to the other side of the river. Food vendors setup in the evening along the riverside across the street from the hotel and I found some good eats there. I would definitely stay at this hotel again.

wo nights spent here. Room was large, it did have a musty smell but was clean but quite dated in appearance. Minimal furniture in the room. Could have had a better room for the money paid.No in room safe. Aircon worked well. Walking distance to centre of town takes about 20 mins or tuk tuk for $2. There is a pool there but we had no time to swim and breakfast basic but good. Check in ok. Check out quick. Jug in room for a cuppa. Probably would stay in the town centre next time or a different hotel.

This is a good hotel. The pool area is great. Very clean and nice rooms. The issue is our room backed onto a garden with a large amount of chickens. The roosters start making noise about 4am and don't stop until daylight. We would suggest ear plugs. A shame as the hotel is perfect apart from this.

The bath room' lighting is auto on and off but this setting doesn't good. When going bath suddenly shutting down.

Nice pool. Noisy roosters. Pleasant helpful staff

Wonderful stay at the Vimean, staff are very friendly and the peaceful vibe of the hotel is great. The restaurant needs some more options and better food though...other than this, beautiful pool, nice gardens, spacious rooms, and walking distance to lots of main points of visit.

Relaxing and quiet. Pool was great, plenty of shade. Walking distance across river to main part of town, but plenty of food carts along road out the front.

The staff at this hotel was so friendly! The pool was fantastic, and the rooms were spacious and airy with super comfortable beds. Beautiful landscaping, and the hotel has a great location in town. One small prob was very weak wifi in the rooms.

The service in the hotel was mediocre - the welcome drink was bottled juice and breakfast was very dull. We were not tempted to swim I. The pool as it looked murky. Rooms were clean

It was an average stay, but below what I expected from the ratings.