Casona Bustamante

Buena atención, habitación acogedora y rico desayuno

Lovely hotel. The staff were really nice. The room was small, but comfortable. The only problem I had was that my room was next to the laundry, so I could hear the washing machine going all day. Nice included breakfast and good wi-fi.

Nice staff, clean and functional boutique hotel. Wear and tear shows a bit and beds could be upgraded.

Service was generally good. Most of the counter staff were helpful and friendly. Location was great as it is near a subway station. Wifi works well. Room for improvement: some breakfast appliances like toaster was not working. The bed we had felt unstable. The toilet seat cover does not stay open when you need it to so the cover is leaning on your back as you are using the toilet. The soap for our second night stay was not replaced. Not all of the electricity outlets in the room were working.

We needed a place to stay overnight until our flight the next night to Punta Arenas. We were looking for some place cheaper, and a well-known travel book mentioned this place. This served fine, but I probably wouldn't stay longer than one night. The room and bathroom was small, and it was a bit run-down. The free breakfast was nothing special, but it was free. The lady who was there when we checked out spoke good English and helped us get a taxi to the airport.

The only good thing about this hotel were the people working at the front desk. The room was extremely small and the bathroom ceiling was leaking because it rained. I badly complained of the state of the room, so they changed me to another hotel of the same chain. It was more modern and in better conditions than the original one.

Great Staff and pretty good location. really enjoyed my stay.

I have described my experience is some detail in a separate email to Expedia.com.au today. It was very unsatisfactory.

Súper small rooms. Guests not allowed

Para el precio estaba bien.

O hotel é simples, mas nao

Péssimo, agua gelada no inveno, pessoas da recepção totalmente despreparadas, cafe da manha não foi entregue, limpeza terrível nos deram toalhas sujas atendimento pessimo

Excelente lugar a pasos del patio bellavista

Lindo lugar , rico desayuno , La gente que atiende un 7. Solo que la aplicación donde solicite la reserva me confirmo que estaba ok pero no habían habitaciones. Pero ellos muy amables nos dirigieron a otro hotel.

El hotel está bien ubicado. Buen servicio. Difícil acceso al desayuno lo sirven en la terraza y sólo se accede por escaleras

muy bien ubicado y los chico@s de recepción son muy amables

Pésimo. Me cambiaron al Hotel Tremo de Recoleta porque hubo un problema con mi pieza y me hicieron el cobro de un impuesto que según yo ya me cobraron

En general bien, cerca de los lugares de interés en Santiago, solo que ya esta un poco viejo y el desayuno es muy sencillo.

El personal es muy bien calificado , excelente, el lugar hermoso ,limpio.

É um hotel velho que foi mal reformado. Manutenção péssima, acústica ruim, toalhas e lençóis manchados e péssimo café da manhã. Só vale pela localização.