Dalian Asia Pacific Service Apartment

After checking in, we found that the room was extremely dirty and outdated. There were noticeable stains on both the carpet and the sofa, and the kitchen sink was rusted. The overall condition of the room was far below our expectations. We spoke with the hotel manager, who acknowledged the issue and told us that we could cancel our stay and leave without any charges. Based on that assurance, we checked out immediately. However, I still see a charge on my credit card. This was the first time I have had such a disappointing experience when booking through Expedia. I would appreciate Expedia assistance in ensuring that this charge is removed or refunded as promised.

It was ok for what we paid during summer vacation

It’s not good

Decent value for money but only moderately clean and cleaning was very inconsistent - one day bed would be made, another day the bins would be emptied, vacuum cleaning was apparently self-service with the machine living in the hallway. It's great to have a kitchenette, but there were no basics (I would assume previous guests would have left oil, salt, etc). Room was a bit run down with LOTS of spots in the carpet. Sheets were too small for the bed so they kept coming loose.

I love having a kitchenette but next to a very limited (just about adequate) supply of pots and pans and utensils there were no basics (oil, salt, pepper; whatever others leave behind should stay in the room). The room was very gloomy and the carpet was full of spots. Cleaning was very inconsistent and I had to do vacuuming myself??? Vacuum cleaner was in the hallway. One day The bed was made, another day it wasn't. Sometimes I got fresh towels every day (nonsense and bad for the environment), then nothing for 3 days. The bedsheet on the mattress is too smal, meaning it keeps coming loose. Still good value for money though.

Friendly check-in at reception.

Positives - they have apartment suites, which is good for a family. Shower had a mode that was powerful enough for me. There is a big fridge - its filthy, but it exists. Decent location next to better hotels across the street. Negatives - Everything is old and in desperate need of renovation. Everything is also filthy. The room stank of cigarettes. Beds were very hard. Sofa was falling apart and uncomfortable. Carpets had holes in it. The hotel is generally very dark, even the lobby. Its kind of difficult to actually find, because you need to go round the back of the building and then to floor 17 for the lobby. Gym is small and the yoga room advertised in amenities doesnt exist. Staff there said the equipment had been stolen. Gym also stank of cigarettes. and now to the worst part, Breakfast. In all my time staying in hotels, i have never had a breakfast as bad as this one. Nobody else was there and we went around 7:45/8:00, which is usually a busy time for breakfast. there was one very old high chair for our two year-old. But it was yellow with age and/or dirt. The food itself was terrible - chinese food was noodles and some mantou. Everything was dry and flavourless. Western food was a container with bacon and eggs. Salad was 4-5 uncovered bowls on a table. Want a drink? There is a bottle of minutemaid orange juice next to the salad. We left after 2 nights for a cheaper hotel near Xinghai square that was way better. I wouldnt pay a third of the price for this next time

This property is really old, full of smell and mold everywhere, and it is not a non-smoke hotel as advertised. Travelers should definitely avoid this property at all cost.

front desk is not ij lobby day shift limited english skills the gym not maintained the hallways dimly lit no bellhop or assistance with lugggage even with a fee towels not changed unless sign was out and they did not wipe table counters or vaccum because i had sticky residue two days and i had to clean myself the dryer was not functioning properly twice my toilet clogged and kitchen vent was not working since day one. unit though very spacious and room was bright with the windows fridge was full size and the bathroom a bonus walk in shower

The room doesn't look like the picture. Air condition is not cold. Everything is old and has mold smell. Don't expect things. By the way, staff was kind.

The location is good, 10 minutes walk from the station. And the staffs are really nice and kind! But there weren’t any instructions for the room and room service. And all hotel smells like cigarette.

Great location, large apartments, good facilities.

The toilet was really small with such an apartment

It was great and comfortable, located at a strategic area.

Gym is functional and is a reasonable substitute for other paid gym facility outside. Cardio, weight machine are okay with enough dumbell for freeweight training.

good

The location is fantastic and good for money. Everything is a bit aged but the staff members are nice and professional. Will consider to stay again.

The hotel is in an excellent location for dining and shopping in downtown Dalian

room clean, and conform bed. dryer washing machine, induction cooker provided, china ware, cutlery, glassware all in.... suitable to prepare light fresh seafood bought from market, especially in Dalian. But the odour smell came from toilet can be improve😬.

We can use kitchen and washing machine. These are very convenient even for short stay. WiFi is good enough. Pay attention to the check out time, since the reception opens at 7 am, so if you need to leave early, it's better to confirm beforehand by 10 pm. (The reception closes 10 pm.) They understand English basically. Subway station is not so far, about 10 minutes walk, and you can go to the airport directly. This is good as well. Around the hotel, there are lots of restaurants, especially for Japanese. They offer quite reasonable price to stay.