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Fairmont Yangcheng Lake

Hotels
9.0
/10
Exceptional
29 reviews

What Guests Say About Their Stay

vedant

10.0
/ 10
Great hotel. Nice service. Wish was there on a vacation. And wish staff spoke better English

Verified traveler

10.0
/ 10
Wonderful experience, my only complaint was it seemed like we were there off-season or something. The outdoor pool and water recreation facilities were closed, not sure why. Everything else was great and I especially enjoyed some wonderful massages. I would definitely recommend.

Toby

10.0
/ 10
It is an excellent hotel. The staff were extremely pleasant and helpful. The lakeside location is beautiful. It is just a wonderful place to stay.
In the Area
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Jiangsu No. 3668 West Ma'anshan Road, Kunshan Shi, Suzhou, Jiangsu, China, 215300

Main Facilities

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Swimming Pool
Restaurant
Parking
Elevator
WiFi
Fairmont Yangcheng Lake is located in area / city Kunshan Shi.
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What's around Fairmont Yangcheng Lake

Jiangsu No. 3668 West Ma'anshan Road, Kunshan Shi, Suzhou, Jiangsu, China, 215300
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Location


Fairmont Yangcheng Lake is located in area / city Kunshan Shi.

About Fairmont Yangcheng Lake

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from Fairmont Yangcheng Lake exclusively for you.

Fairmont Yangcheng Lake is a hotel with great comfort and excellent service according to most hotel's guests.

Fairmont Yangcheng Lake is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Fairmont Yangcheng Lake

Others Fairmont Yangcheng Lake
Others

Things to Do

  • Outdoor pool
  • Outdoor heated pool
  • Children play area
  • Indoor pool
  • Sauna
  • Massage

Hotel Services

  • Tours
  • Laundry service
  • Express check-out
  • Porter
  • 24-hour security

Public Facilities

  • Elevator
  • Parking
  • Restaurant
  • Safety deposit box

General

  • Ballroom
  • Connecting rooms

Kids and Pets

  • Pets allowed

Food and Drinks

  • Bar

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Fairmont Yangcheng Lake

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 81 for children
  • Airport shuttle fee: CNY 900 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 900 (one-way), (up to 12 years old)
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
15:00 - 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 15:00 - to 12:00 - 12:00
Available rooms at Fairmont Yangcheng Lake
199
Number of floors in Fairmont Yangcheng Lake
8
Another facilities in Fairmont Yangcheng Lake
Outdoor pool, Outdoor heated pool, Children play area, Indoor pool, Sauna

Frequently asked question in Fairmont Yangcheng Lake

What are available facilities at Fairmont Yangcheng Lake?
There are top facilites at Fairmont Yangcheng Lake such as Swimming Pool, Restaurant, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Yangcheng Lake?
The standard check-in time at Fairmont Yangcheng Lake is starting from 15:00 - 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Fairmont Yangcheng Lake?
Fairmont Yangcheng Lake is a 0.0-star hotel.
How many floors does Fairmont Yangcheng Lake have?
Fairmont Yangcheng Lake has 8 floors.
How many rooms are available at Fairmont Yangcheng Lake?
Fairmont Yangcheng Lake has 199 rooms in total.
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More Reviews from Other Guests in Fairmont Yangcheng Lake

Overall Ratings & Reviews Fairmont Yangcheng Lake

Other sources (29)
9.0
Exceptional
From 29 reviews
Cleanliness

9.2

Room Comfort

9.4

Location

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Fairmont Yangcheng Lake

Number of reviews per page
20
40
Top reviews
Hung Fai
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Overall services is not too bad, but not up to Fairmont standard. The hotel is on the lake side with good scenery, but not convenient if you don't drive.
vedant
10.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

Great hotel. Nice service. Wish was there on a vacation. And wish staff spoke better English
Verified traveler
10.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

Wonderful experience, my only complaint was it seemed like we were there off-season or something. The outdoor pool and water recreation facilities were closed, not sure why. Everything else was great and I especially enjoyed some wonderful massages. I would definitely recommend.
Toby
10.0
/10
Reviewed 482 week(s) ago

Hotels.com verified review

It is an excellent hotel. The staff were extremely pleasant and helpful. The lakeside location is beautiful. It is just a wonderful place to stay.
Frank
10.0
/10
Reviewed 544 week(s) ago

Hotels.com verified review

We went to Suzhou to see old friends and stayed at the lovely Fairmont. We were only there for one night but would love to come back and stay longer.
Barbara
10.0
/10
Reviewed 560 week(s) ago

Hotels.com verified review

This hotel and the staff deserves 5 stars. From the start I was made to feel welcome. The accommodation was spacious and comfortable. Tea and coffee making facilities in the room. I enjoying the honey harvest, and rode one of the hotel bicycles around their park, along the lake shore and through the organic farm. Dinner was excellent. I also had a couple of spa treatments which were very relaxing. Watch out for the 15% service charge. I feel this is the only thing the management should realise is not a good thing. I've stayed in a few good hotels that don't sneak a service charge on top of an already expensive room and other charges. It's unnecessary.
Read More
Verified traveler
8.0
/10
Reviewed 564 week(s) ago

Hotels.com verified review

The hotel is beautiful in a scenic location on lakefront. The view of the lake is nice, but the lake itself is nothing but a large fish farm as far as the eyes can see almost the entire lake. Every morning the lake is filled with fishing wooden boats. Room rate during my stay was nice, but food is expensive in the 2 restaurants. Unfortunately there is no nearby walking-distance restaurant to go for dinner. A small cup of Tom Yum soup with 1 shrimp, mussel, and few pieces of squid cost 78RMB while green tea after the meal costs 40RMB. I was stuck at the hotel using the 2 high-priced restaurants for the few nights. I will stay at other hotels next time back in the area.
Read More
Raymond
4.0
/10
Reviewed 580 week(s) ago

Hotels.com verified review

The Hardware is excellent but typically Chinese management. The service do not match up. The cleaning lady would just open the door without knocking. I have been there several time for business and believe their service were better at high season.
Nic
10.0
/10
Reviewed 604 week(s) ago

Hotels.com verified review

The hotel is near by the Yang Chen lake and the view is beautiful.
Kahou
6.0
/10
Reviewed 611 week(s) ago

Hotels.com verified review

Hotel location is by the lake, very scenic and good for weekend getaway, especially during the hairy crab season. However, there are quite a few cons. First the hotel is built cheaply. Walls are thin and everytime someone walks by, we could hear them. The A/C seems to come out of the bathroom so no matter how low I set the thermostat, the room is a bit stuffy but the bathroom is freezing. There is not enough F&B space for the size of the hotel. At breakfast, it is complete chaos. people have to sit out in the hallways. Breakfast food is quite bad so I can't imagine why the previous reviews said breakfast selection is good. The worst part is, while not the hotel's fault, there are just way too many people (and they are loud and inconsiderate). At times, I feel like I'm at a Chinese wet market rather than a resort. I wanted to bring my wife to a resort location near Shanghai for her birthday but it just wasn't that pleasant of experience. The only good thing I can say about this hotel is the staff are generally quite nice and friendly, (even if occassionally I run into a staff who has no idea what's going on).
Read More
Carolina
8.0
/10
Reviewed 626 week(s) ago

Hotels.com verified review

The hotel is nice, the rooms very confortable and the surrounding with green everywhere
Carlos
10.0
/10
Reviewed 627 week(s) ago

Hotels.com verified review

very good in a nice natural environment with plenty of fun for kids and adults
Tom
10.0
/10
Reviewed 828 week(s) ago

Expedia Group verified review

I stayed here with my fiance. Obviously, this is not a cheap hotel; however, the service matched the price.
Verified traveler
8.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

预定是显示含有早餐，入住时告知没有早餐，建议网页和实际要一致，这明显与实际情况不相同。
Verified traveler
8.0
/10
Reviewed 448 week(s) ago

Hotels.com verified review

如果我不是住在行政楼层，我会觉得服务还是有瑕疵。
Junyoung
10.0
/10
Reviewed 498 week(s) ago

Hotels.com verified review

The best hotel in Kunshan!! Location is a bit far from downtown so not so convenient for business trip but perfect for family trip, nice view of lake, service is excellent, food is perfect! nice fitness center & swimming pool, perfect sauna & jacuzzi! Wish they can add nice bar!
YI CHENG
8.0
/10
Reviewed 514 week(s) ago

Hotels.com verified review

总的感觉是酒店是比较好的酒店。周围的附近的饭店比较多的但是水平不高的。酒店附近风景比较好的
JIAN
10.0
/10
Reviewed 581 week(s) ago

Hotels.com verified review

酒店位置不错，农庄和水上公园很大，很有特色。只是湖景大床房空间不够大。服务态度也非常不错。我们全家过了一个开心的周末！
Verified traveler
8.0
/10
Reviewed 623 week(s) ago

Hotels.com verified review

床单有破洞，room service的食品一般般，薯条是温的，藕饼太油腻，健身设施不错！
You’ve read all the top reviews.
Number of reviews per page
20
40

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Overall Ratings & Reviews Fairmont Yangcheng Lake

Other sources (29)
9.0
Exceptional
From 29 reviews
Cleanliness

9.2

Room Comfort

9.4

Location

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Yangcheng Lake

Number of reviews per page
20
40
Top reviews
Hung Fai
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Overall services is not too bad, but not up to Fairmont standard. The hotel is on the lake side with good scenery, but not convenient if you don't drive.
vedant
10.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

Great hotel. Nice service. Wish was there on a vacation. And wish staff spoke better English
Verified traveler
10.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

Wonderful experience, my only complaint was it seemed like we were there off-season or something. The outdoor pool and water recreation facilities were closed, not sure why. Everything else was great and I especially enjoyed some wonderful massages. I would definitely recommend.
Toby
10.0
/10
Reviewed 482 week(s) ago

Hotels.com verified review

It is an excellent hotel. The staff were extremely pleasant and helpful. The lakeside location is beautiful. It is just a wonderful place to stay.
Frank
10.0
/10
Reviewed 544 week(s) ago

Hotels.com verified review

We went to Suzhou to see old friends and stayed at the lovely Fairmont. We were only there for one night but would love to come back and stay longer.
Barbara
10.0
/10
Reviewed 560 week(s) ago

Hotels.com verified review

This hotel and the staff deserves 5 stars. From the start I was made to feel welcome. The accommodation was spacious and comfortable. Tea and coffee making facilities in the room. I enjoying the honey harvest, and rode one of the hotel bicycles around their park, along the lake shore and through the organic farm. Dinner was excellent. I also had a couple of spa treatments which were very relaxing. Watch out for the 15% service charge. I feel this is the only thing the management should realise is not a good thing. I've stayed in a few good hotels that don't sneak a service charge on top of an already expensive room and other charges. It's unnecessary.
Read More
Verified traveler
8.0
/10
Reviewed 564 week(s) ago

Hotels.com verified review

The hotel is beautiful in a scenic location on lakefront. The view of the lake is nice, but the lake itself is nothing but a large fish farm as far as the eyes can see almost the entire lake. Every morning the lake is filled with fishing wooden boats. Room rate during my stay was nice, but food is expensive in the 2 restaurants. Unfortunately there is no nearby walking-distance restaurant to go for dinner. A small cup of Tom Yum soup with 1 shrimp, mussel, and few pieces of squid cost 78RMB while green tea after the meal costs 40RMB. I was stuck at the hotel using the 2 high-priced restaurants for the few nights. I will stay at other hotels next time back in the area.
Read More
Raymond
4.0
/10
Reviewed 580 week(s) ago

Hotels.com verified review

The Hardware is excellent but typically Chinese management. The service do not match up. The cleaning lady would just open the door without knocking. I have been there several time for business and believe their service were better at high season.
Nic
10.0
/10
Reviewed 604 week(s) ago

Hotels.com verified review

The hotel is near by the Yang Chen lake and the view is beautiful.
Kahou
6.0
/10
Reviewed 611 week(s) ago

Hotels.com verified review

Hotel location is by the lake, very scenic and good for weekend getaway, especially during the hairy crab season. However, there are quite a few cons. First the hotel is built cheaply. Walls are thin and everytime someone walks by, we could hear them. The A/C seems to come out of the bathroom so no matter how low I set the thermostat, the room is a bit stuffy but the bathroom is freezing. There is not enough F&B space for the size of the hotel. At breakfast, it is complete chaos. people have to sit out in the hallways. Breakfast food is quite bad so I can't imagine why the previous reviews said breakfast selection is good. The worst part is, while not the hotel's fault, there are just way too many people (and they are loud and inconsiderate). At times, I feel like I'm at a Chinese wet market rather than a resort. I wanted to bring my wife to a resort location near Shanghai for her birthday but it just wasn't that pleasant of experience. The only good thing I can say about this hotel is the staff are generally quite nice and friendly, (even if occassionally I run into a staff who has no idea what's going on).
Read More
Carolina
8.0
/10
Reviewed 626 week(s) ago

Hotels.com verified review

The hotel is nice, the rooms very confortable and the surrounding with green everywhere
Carlos
10.0
/10
Reviewed 627 week(s) ago

Hotels.com verified review

very good in a nice natural environment with plenty of fun for kids and adults
Tom
10.0
/10
Reviewed 828 week(s) ago

Expedia Group verified review

I stayed here with my fiance. Obviously, this is not a cheap hotel; however, the service matched the price.
Verified traveler
8.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

预定是显示含有早餐，入住时告知没有早餐，建议网页和实际要一致，这明显与实际情况不相同。
Verified traveler
8.0
/10
Reviewed 448 week(s) ago

Hotels.com verified review

如果我不是住在行政楼层，我会觉得服务还是有瑕疵。
Junyoung
10.0
/10
Reviewed 498 week(s) ago

Hotels.com verified review

The best hotel in Kunshan!! Location is a bit far from downtown so not so convenient for business trip but perfect for family trip, nice view of lake, service is excellent, food is perfect! nice fitness center & swimming pool, perfect sauna & jacuzzi! Wish they can add nice bar!
YI CHENG
8.0
/10
Reviewed 514 week(s) ago

Hotels.com verified review

总的感觉是酒店是比较好的酒店。周围的附近的饭店比较多的但是水平不高的。酒店附近风景比较好的
JIAN
10.0
/10
Reviewed 581 week(s) ago

Hotels.com verified review

酒店位置不错，农庄和水上公园很大，很有特色。只是湖景大床房空间不够大。服务态度也非常不错。我们全家过了一个开心的周末！
Verified traveler
8.0
/10
Reviewed 623 week(s) ago

Hotels.com verified review

床单有破洞，room service的食品一般般，薯条是温的，藕饼太油腻，健身设施不错！
You’ve read all the top reviews.
Number of reviews per page
20
40