Hyatt Regency Xi An

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9.4
/10
Exceptional
108 reviews

What Guests Say About Their Stay

JeongHwa

10.0
/ 10
Clean rooms, but the staff did not speak English - unusual for a 5-star international hotel. Had to use a google translator. Breakfast was so-so. Large, imposing building suitable for events, but not for family vacations.

Uros

10.0
/ 10
Stayed for 5 nights. The whole stay was absolutely amazing. Very attentive staff and super clean and incredibly spacious rooms. No complaints whatsoever. Enjoyed the spa and the swimming pool as well. I would come again without hesitation.

Bradley

10.0
/ 10
Friendly and attentive service. Beautifully styled and large rooms. Very happy to have stayed for a few days.
In the Area
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988 Qujiangchi East Road, Qu Jiang New District, Xi'an, Shaanxi, China, 710061

Main Facilities

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This accommodation offers:
Indoor pool
Laundry service
Luggage storage
Elevator
Garden
Business facilities
Express check-out
Hyatt Regency Xi An is a 5-star hotels that has been welcoming guests since 2016. Hyatt Regency Xi An is part of Hyatt Regency under Hyatt. There are 298 rooms spread across 5 floors.
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What's around Hyatt Regency Xi An

988 Qujiangchi East Road, Qu Jiang New District, Xi'an, Shaanxi, China, 710061
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Lobby Hyatt Regency Xi An
Lobby 2 Hyatt Regency Xi An

Discover More About Hyatt Regency Xi An

General Information

Hyatt Regency Xi An is a 5-star hotels that has been welcoming guests since 2016. Hyatt Regency Xi An is part of Hyatt Regency under Hyatt. There are 298 rooms spread across 5 floors.

Location

Located at Qu Jiang New District, 988 Qujiangchi East Road in Xi'an, China. Those looking to explore will find Shaanxi History Museum, Drum Tower, and Bell Tower nearby.

Facilities & Amenities

Hyatt Regency Xi An has Indoor pool, Laundry service, Luggage storage, Elevator, Garden, and more.

Business Facilities

For guests traveling for work, Hyatt Regency Xi An has Business facilities available on-site.

Dining

Guests can stop by the café.

Contact

Phone number: 86 296-8681234

All facilities in Hyatt Regency Xi An

Facility

  • Indoor pool
Swimming Pool Hyatt Regency Xi An
Swimming Pool
Entertainment Facility Hyatt Regency Xi An
Entertainment Facility
Fitness Center Hyatt Regency Xi An
Fitness Center
Functional Hall Hyatt Regency Xi An
Functional Hall
Common Space Hyatt Regency Xi An
Common Space

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Express check-out
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Concierge
  • Porter

Activity & Leisure

  • Garden
  • Full Serviced Spa
  • Romantic Package
  • Barbecue grill
  • Steam bath
  • Sauna
  • Indoor pool
  • Pool sun loungers

Public Facilities

  • Elevator
  • Smoke Free Property
  • Safety deposit box
  • Covered Parking
  • Coffee shop

Meals & Dining

  • Breakfast

Business Facilities

  • 24-Hour Business Center
  • Meeting Room
  • Conference Center
  • Business facilities

Accommodation Facilities

  • Self-Parking
    TEXT
  • Lockers
  • Banquet Hall
  • Terrace
  • Reception Hall

Sports & Recreation

  • Fitness Facilities

Connectivity

  • Wi-Fi
    TEXT
  • High-Speed Wi-Fi Access

Accommodation Policy & General Information in Hyatt Regency Xi An

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Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Important Notice

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Hyatt Regency Xi An
298
Number of floors in Hyatt Regency Xi An
5
Another facilities in Hyatt Regency Xi An
Laundry Service, 24-hour front desk, Express check-out, Multilingual staff, Wedding service

Frequently asked question in Hyatt Regency Xi An

What is normal check-in & check-out time at Hyatt Regency Xi An?
The standard check-in time at Hyatt Regency Xi An is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Hyatt Regency Xi An?
Hyatt Regency Xi An is a 5.0-star hotel.
How many floors does Hyatt Regency Xi An have?
Hyatt Regency Xi An has 5 floors.
How many rooms are available at Hyatt Regency Xi An?
Hyatt Regency Xi An has 298 rooms in total.
What do past guests say about Hyatt Regency Xi An?
Hyatt Regency Xi An is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hyatt Regency Xi An

9.4
Exceptional
From 108 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

9.0

Service and Facilites

9.4

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Traveler Reviews Hyatt Regency Xi An

Number of reviews per page
20
40
Top reviews
JeongHwa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean rooms, but the staff did not speak English - unusual for a 5-star international hotel. Had to use a google translator. Breakfast was so-so. Large, imposing building suitable for events, but not for family vacations.
Chong Wei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Clean room, spacious toilet, good room service
Uros
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Stayed for 5 nights. The whole stay was absolutely amazing. Very attentive staff and super clean and incredibly spacious rooms. No complaints whatsoever. Enjoyed the spa and the swimming pool as well. I would come again without hesitation.
David Hieu
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Western feel. Good for foreigner. Spoke english.
Frankie
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

central air conditioning in autum is a tad bit stuffy - needed a fan for better ventilation. breakfast did not live up to expectation.
Bradley
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Friendly and attentive service. Beautifully styled and large rooms. Very happy to have stayed for a few days.
Qiong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

High quality facility and good service.
Khary
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Must stay hotel
Jeetesh
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Amazing looking property.. and the staff are amazing.
Peng
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Good
Peng
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Good
Peng
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

good
David TH
icon-
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

spacious clean and quiet room. good service from all staff. good location
Gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Opulent hotel lobby and lobby area, very helpful staff. Long walk to my room. My only comment was how dark the bathroom lighting is especially around the sink area. But the manager brought a portable light, which was very nice of him. Excellent hotel. With a shopping mall across the street, with many restaurants.
James
icon-Business
Business
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Attended a conference and stayed 4 nights. I had a wonderful stay, with staff making me feel so welcome.
JAEKYONG
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

가족여행으로 3박 머물렀습니다. 호텔 바로 앞에 쇼핑몰이 있어서 식사하고 간단한 간식거리 구매하는데 아주 편리했습니다. 호텔 일반 직원들은 5성급 호텔에 비해 영어 소통이 원활하지는 않았지만 Duty Manager분들은 영어를 잘 하셔서 크게 불편함은 없었습니다. 일단, 방은 상당히 크고 쾌적했으며 직원들 친절도는 최상이였습니다. 특히 조식과 저녁 뷔페 식당의 직원들은 정말 친절하고 음식도 아주 좋았습니다. 저녁뷔페는 뷔페 식당임에도 불구하고 단품 메뉴로 랍스터와 연어를 주어서 깜짝 놀랐습니다. 크리스마스 시즌이여서 특별히 제공하는 메뉴였는지는 잘 모르겠지만요. 처음에는 잘못 주시는 줄 알고 거절했는데 뷔페에 포함이라고 하시더라구요. 다음에 시안에 다시 가게 되면 또 다시 방문하고 싶은 개인적으로는 만족도 최상의 호텔이였습니다.
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YUE
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

The check in was slow because the front desk could not find my booking. They failed to provide useful information about local dinning in the neighborhood and recommendation on tourist attraction. Their insufficient service does not match a luxury hotel like theirs.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Extremely nice hotel, amazing breakfast, rooms were big and spacious. Staff spoke perfect English. I would stay again.
Tarun
icon-with Partner
with Partner
6.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Hotel is not centrally located to much of the main attraction. Staff is friendly, rooms are big and overall nice appearance inside and out. A few main issues, had this strange smell in the hotel, stronger in the rooms, the toiletries scents were so strong it stayed on your body and clothes for an entire day. Like I said above, location to mall/restaurant great but to local attractions not so much Mold growing on the balcony walls
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Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

this is one of the newer hotels in Xi’an. Located in a desired area with convenient access to highway or the inner city. Hotel itself is in great condition with tasteful design. The staffs are extremely nice and polite. Especially Mr. Jerry Zheng who has been really helpful during our stay. The Grendale Plaza across the hotel has lots of dinning options as well as supermarkets. Highly recommended and will stay again.
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Number of reviews per page
20
40

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Lobby 4 Hyatt Regency Xi An

Disclaimer

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