The Cross Keys

It was an OK stay. Three opportunities to improve. Firstly, the advert shows lovely bright room. The reality is that they are very dark rooms despite lots of light fittings. This is due to very low-wattage bulbs making it hard to read or use a computer. The toilet seats are weird in that they perch on short pins and easily come off. Finally the mirror light in the bathroom didn’t work.

Second visit and a different room, but still as lovely as the first visit. If you stay, you must try the food too!!

Loved all of it, I cannot fault anything. The food is excellent however if you’re not a believer in a 12 percent service charge be sure to check your bill. That percentage is extortionate and for me personally, being old school would much rather have given a tip.

Outstanding in all respects.

Very nice place to stay clean and tidy and large room

Lovely place to stay. Room was great, all needs met. Beautiful view of terrace. Delicious food on offer in pub restaurant.

The room was small but clean n comfortable. It was more Air BnB as opposed to Hotel.Com standard. The hallway to the room was appalling with torn rundown carpet. It ‘s just a place to put your head down for the night nothing more than that. Would not stay here again . Photos were deceiving.

3 night stay which was really enjoyable. Really good menu & food. Staff friendly & helpful.

Lovely pub, really friendly great room but was disappointed to hear that there was no room for us at dinner but staff did help direct to an alternative.

Amazing place, beautiful room, comfy bed, delicious food, and Rode is beautiful!

An excellently decorated room with soft, warm lighting. A very comfortable environment to relax in with friendly staff.

We had a lovely night. This place is simply wonderful! The staff is very friendly. The room is amazing, lots of space and very good amenities. Certainly we will back!

Lovely quiet location with plenty of parking. Very nice ensuite room with huge bed. Nice bar in with great food. Very friendly helpful staff

It was lovely and cosy and staff were very welcoming. Loved the bar and my food was delicious. Negative - not sure water glasses were clean as there was water in them. Soon put right when I asked for a clean one from the bar.

Great pub/restaurant. Wonderful staff. Room had lovely bathroom products too. Single female traveler & felt safe. Scruffy corridor to the rooms but actual room was good, Some noise from the pub but quietened down at a reasonable time. Would stay there again.

Quaint place. Bus stop close by to take into Bath

Most comfortable bed in England

The room was spotless and the staff could not have been more helpful.

Lovely room although cold. Coffee machine didn’t work and was promised milk that never arrived. Also no bath towel so couldn’t have a shower.

Arrived at 5:30 pm which is the earliest you can check in so bear that in mind not suitable for anybody with a disability or walking issues due to the amount of steps the rooms are not in the main pub put up steps through the garden at the back. If you use your satnav to arrive, you will end up on the main street with the pub on the left and no ability to park. The parking is at the back of this could Well be described more clearly on Expedia. The Puppy is very old and has lots of character we impact in the room which was pleasant but think more B&B than Travelodge to have your expectations met I prefer places like this. It’s around 7 pm. We went downstairs to see if we could get something to eat but as it was Christmas, the pub was full of diners and they were unable to make a sandwich or anything at all pasta fast in the kitchen if they could just make us a starter or a side dish anything at all the answer was no way too busy. We’d already ordered a glass of wine so driving somewhere else was impossible unfortunately we had to go hungry. So my Advice would be to take some food with you as a backup because this pub is in a small village where you will need a car to access and the other areas nearby overall despite not being able to get anything to eat we recognise it was Christmas as long as you understand you’re going to a pro which is several hundred years old and you’ll have to go up 15 of steps outside and walk through the garden to get to the room then you will enjoy.