The Mowbray

Helpful staff and good location

Room, very clean. Staff unobtrusive, polite, friendly.

Room was a decent size and clean staff was friendly and helpful

Staff were extremely helpful and friendly. Room was clean and well equipped.

This was an attempt to put a modern air bnb approach to an old hotel industry. Reception was manned only when you called, entry was by digital number pads and the rooms were quiet. Centrally located and walking distance to the seafront. Will definitively use again.

The stay was very good. The room was nice. I like the fact there are codes on the doors rather than having to worry about a key. Only minor issue is that the WiFi didn’t work.

King size bed was 2 old singles pushed together with a wafer thin double quilt which was smaller than the bed. Old flat pillows. Room was freezing cold. No towels. Cold showers with mould all over the tile grout. Won’t book again

Self check in, when we arrived the main door had a code which we had not been given so i called the number, the gentleman come and opened the door and said checkin is not till 2, my email states 12. He said the room was not ready and come back at 2, gave us the code for the front door and room. When we arrived nothing was said about the resturant or comunal area both had codes so couldnt access them, and wasnt told about breakfast times. No towels in the room. On the second day we discovered the door was not locking, we reported this aswell as not haveing any towels the door lock was fixed within a few hours but still no towels Room smelt of damp, shower area not clean( mold limescale) and push button on tiolet was broken but working

The hotel was under new management and was not being run well. The two young men were trying their best but obviously they had no guidance as to how to run it. There were no towels available until our second day when they gave the two of us one bath towel between us. The breakfast was also not up to standard, especially since the website was still the old owners one and showed delicious, well presented food. This hotel should not still be showing an AA 4 star grading as this is totally misleading. I complained to Expedia on Monday morning but haven’t heard back from you as yet.

We enjoyed our stay. Staff were exceptional and couldn’t be more obliging and helpful. We were even able to grab a shower before we left for the long journey home. 5 stars!

Problems with a parking space. Misunderstanding of the system with breakfast. There is no drinking water in the room. If any drink is left cold in the evening, it will be hot in the morning. The lack of a refrigerator, and the heat, are definitely tests. The room is hot, there is a poorly working fan. The shower cabin is not complete. Of the 2 doors, there is only one. Switch water and shower modes, periodically fail. On the positive side: cleanliness and order, cleaning in the rooms. Coffee is very tasty in the room.

Booked a superior triple room which should have had a separate sofa bed and partial sea view, was given a standard double room with a view of the theatre inland. The bathroom is so tiny you cannot comfortably dry yourself after showering without leaving the bathroom. Stayed two nights, no clean towels after first night, quilt had a urine stain, blinds dirty. We regularly visit Eastbourne, first and last stay here

Everything in the room was very old and not very clean. The towels had holes in them. The bathroom and shower were very narrow and difficult to move around in for two petite women. The shower pressure was very low, the toilet was poorly designed and set up. There was noone at reception whenever we were at the property. One of the windows could not be opened, which made our top level room very hot and stuffy! It was not a 4 star experience as labeled in Expedia.

I stayed at the Mowbray to see the Sussex Coast and Kent. The hotel proved to be a great choice. My room was very spacious, clean and comfortable. I had an easy walk to Eastbourne’s board walk, great local places to eat and a nice building btw.

Good

Breakfast was Superb Kitchen Staff were very accommodating.

Not much space in the room or bathroom. Window was difficult to move. Worst part was bathroom. Mildew stains on ceiling and felt dirty. It really needs major updating. Glad we only had a 2 night stay. Would definitely not return.

Roy, I presume the owner, is so rude it’s almost comical. I booked a suite for my son and I, and requested single beds placed as far apart as possible. On arrival, they were 4 inches apart, so we moved one of them to the other side of the room. It was on wheels so took a few seconds. The exposed carpet was filthy so we left the bed where it was in the morning to allow them to give it a rare vacuuming. Roy actually phoned me after we’d left to remonstrate..he was almost apoplectic that we had dared to move a bed! I’d like to know what award the ‘award winning breakfast’ has won? Maybe the most anaemic and unappealing sausage? Or perhaps an award for cramming the most tables in to a tiny basement breakfast room? To be fair I’ve had worst breakfasts but also many far better The hotel is tired and dated but the owner is incredible..I’m still feeling a bit stunned by his tirade

I think they have made a great job of providing comfortable conditions for the clients of Mowbury court hotel.....Really good breakfast with a variety of cereal ..pastries ..cooked breakfast and extras...warm friendly staff making sure your stay is home to home

It’s very old fashion hotel, which I have prepared for that. The condition of the property is worst than I expect. The size of room is just like London. You probably could find something better if you book advance somewhere else in Eastbourne.