Hotel Cliffton

Close to Railway Station if someone buys Firstclass Ac pass to travel Mumbai subs and downtown this hotel is the best choice

Customer service is very poor. once you put any order it will takes around 1 to 2 hours even sometimes they forgot your order even

Breakfast menu was okay but food was very subpar and hotel was unclean/dirty. If you erroneously saw their kitchen you will never eat there.

I am sure they will take care of the issues I brought to their attention

I am writing to express my disappointment regarding the behavior of your restaurant manager, Vishal. As a VIP Expedia Platinum Member staying for 7 days at your hotel, I had an unpleasant experience that significantly affected my stay. Mr. Vishal was abusive in his tone, not just toward me but also his own staff. His lack of professionalism and courtesy was shocking. Since the incident, I avoided breakfast for most of my stay. This morning, I gave it another chance but found him seated on his phone, not welcoming guests, nor asking for room numbers—a clear disregard for guest service. I strongly urge the management to take appropriate action, as such behavior is unacceptable in a hospitality setting and reflects poorly on the Seagate brand. Sincerely Manpreet

Not clean at all Super noisy ( I can Hear very load other people alarm clock ) Cats in the hotel ( 3 rd floor ? ) A lot of mosquitos Bad bad WiFi that disconnects all the time and speed is terrible Very old furniture ( like from the 60s and not in a good way…) Can not bring in people after 22:00 to visit you ??????

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The hotel looks amazing from outside but Inside the service is bad. Rooms are quite squashed. Lack of cleanliness. Breakfast food was not warm. We were 2 guests in a room but the room service used to keep one towel in the bathroom. We had to ring up everyday to ask for another towel, Napkins and Toilet mats. The extra mattress supplied to us was so hard that it was extremely uncomfortable to sleep on.

The hotel WiFi is one of the worst among 4 star hotels. It drops off again and again during the connection. Towels and toilet paper are provided at the least amount and have to ask again.

Nice hotel. Spacious room. City view. Next to train station. Breakfast buffet is good, approaching great! A bit noisy.

Good hotel, would come again.

おいしかったです

It was good to see you working hard on the service for your customers.