What do past guests say about Best Western Plus Hotel Plaza?

Best Western Plus Hotel Plaza is well-known for its Cleanliness, Service and Facilites, Location, as reviewed by verified Traveloka guests.

JPY | EN

Support

Search Hotels

Best Western Plus Hotel Plaza

Name: Best Western Plus Hotel Plaza
Address: Piazza Principe Umberto I, 23, Naples, Campania, Italy, 80142, Piazza Principe Umberto I, 23, Campania, 80142, Italy
Rating: 7.4

Hotels

Finding rooms for you...

7.4

/10

Pleasant

739 reviews

What Guests Say About Their Stay

Robert

10.0

/ 10

Nice room, very conveniently located near the main train station. Great for getting around.

Ayodele Adetokunbo

10.0

/ 10

A very nice hotel, clean, in a good location and with very helpful staff. A special mention for Gianfranco who went above and beyond when I accidentally cut myself and needed to stop the bleeding at 01.30 am..

Janis

10.0

/ 10

Arriving late at night we wanted hotel near train station, however it took us a while to find its location. We slept well, good powerful shower. Ladies at breakfast kept food well stocked, plenty of savoury and sweet opions avilable. Signs up saying exterior maintenance work was ongoing, our room close to the scaffolding but the work didn't disturb us. Maps and info about attractions in reception. Good base for our short stay in Naples.

In the Area

See Map

Piazza Principe Umberto I, 23, Naples, Campania, Italy, 80142

Main Facilities

Laundry service

Parking

Fitness center

Luggage storage

Elevator

Rooftop terrace

Best Western Plus Hotel Plaza is located in area / city Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Best Western Plus Hotel Plaza

Piazza Principe Umberto I, 23, Naples, Campania, Italy, 80142

Discover More Places

Discover More About Best Western Plus Hotel Plaza

General
In Naples (Naples City Centre)

Location
With a stay at Best Western Plus Hotel Plaza in Naples (Naples City Centre), you'll be within a 5-minute drive of Via Toledo and Port of Naples. This hotel is 0.4 mi (0.7 km) from Spaccanapoli and 2 mi (3.3 km) from Piazza del Plebiscito.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Piazza Giuseppe Garibaldi - 0.3 km / 0.2 mi
Corso Umberto I - 0.4 km / 0.2 mi
Porta Capuana - 0.4 km / 0.3 mi
Mercato di Porta Nolana - 0.5 km / 0.3 mi
Via dei Tribunali - 0.6 km / 0.4 mi
Spaccanapoli - 0.7 km / 0.4 mi
Botanical Garden of Naples - 1 km / 0.6 mi
Naples Cathedral - 1 km / 0.6 mi
San Lorenzo Maggiore - 1.2 km / 0.7 mi
Via San Gregorio Armeno - 1.2 km / 0.7 mi
San Gregorio Armeno Church - 1.2 km / 0.8 mi
Naples Underground - 1.3 km / 0.8 mi
University of Naples Federico II - 1.4 km / 0.9 mi
Sansevero Chapel Museum - 1.5 km / 0.9 mi
Piazza San Domenico Maggiore - 1.5 km / 0.9 mi

The preferred airport for Best Western Plus Hotel Plaza is Naples Intl. Airport (NAP) - 3.9 km / 2.5 mi

Facilities
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Naples? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms
Make yourself at home in one of the 57 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in Best Western Plus Hotel Plaza

Fitness Center

Functional Hall

Common Space

Lobby

Exterior

Things to Do

TV lounge
Fitness center

Food and Drinks

Breakfast

Connectivity

LAN Internet
Free WiFi

General

Banquet
Smoking area
Rooftop terrace
Parking
Terrace

Accessibilty

Wheelchair accessible

Public Facilities

Parking
Safety deposit box
Coffee shop
Coffee/tea in lobby
Elevator

Hotel Services

Laundry service
Express check-in
Luggage storage
Express check-out
Porter
Multilingual staff
24-hour Receptionist
Concierge

Business Facilities

Business facilities
Conference rooms

Accommodation Policy & General Information in Best Western Plus Hotel Plaza

Translate

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in is available.

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 11:00

Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
Covered self parking fee: EUR 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Allowed

Professional property host/manager, Contactless check-in is available

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Best Western Plus Hotel Plaza	57
Number of floors in Best Western Plus Hotel Plaza	5
Another facilities in Best Western Plus Hotel Plaza	TV lounge, Fitness center, Breakfast, LAN Internet, Free WiFi

Frequently asked question in Best Western Plus Hotel Plaza

What is normal check-in & check-out time at Best Western Plus Hotel Plaza?

The standard check-in time at Best Western Plus Hotel Plaza is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00

Does Best Western Plus Hotel Plaza provide breakfast?

Yes, Best Western Plus Hotel Plaza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Best Western Plus Hotel Plaza?

Best Western Plus Hotel Plaza is a 4.0-star hotel.

How many floors does Best Western Plus Hotel Plaza have?

Best Western Plus Hotel Plaza has 5 floors.

How many rooms are available at Best Western Plus Hotel Plaza?

Best Western Plus Hotel Plaza has 57 rooms in total.

See All

More Reviews from Other Guests in Best Western Plus Hotel Plaza

Overall Ratings & Reviews Best Western Plus Hotel Plaza

Traveloka (2)

Other sources (737)

7.4

Pleasant

From 737 reviews

Cleanliness

8.2

Room Comfort

7.2

Location

7.6

Service and Facilites

7.8

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Best Western Plus Hotel Plaza

Number of reviews per page

Top reviews

aristides

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, standard continental breakfast.

Robert

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nice room, very conveniently located near the main train station. Great for getting around.

Tracy

with Children

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The property was in good shape but it’s definitely an older hotel. The room was clean but quite small. We didn’t have much space to stay in the room and we weren’t able to open the windows as they looked out onto a rooftop full of mechanical and exhaust systems. It was super close to the train which was great for walking with luggage, but it’s in a very rough part of Naples. I likely wouldn’t book the hotel again but was very impressed with the fantastic staff. They were super helpful with suggestions and directions for anything and everything. So if I chose this hotel again it would be because of the great experience we had with the staff

Inderveer

with Partner

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Didn’t liked the place. Location is good , rooms were too small. Not a good experience

Mirella

with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Staff were extremely helpful and rooms are very clean.

Angela

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Luis

Friends and family Family

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

It's ok, it was cleaned , but the bed was not comfy

Haely

with Children

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The room was very small for 3 people with big luggage. It was close to the train station, but not in the nicest or safest area of Naples. The surrounding areas was very dirty and loud. The staff were friendly. The room was clean enough for just the couple of nights we stayed.

Ayodele Adetokunbo

with Friends

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Tamara

with Partner

2.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Staff zero friendly, none of the 3 people we saw at the front desk were nice, we didn’t have water on the shower and we needed to ask 3 times to someone come to help, AC poor, room smells old, no hot water after 3 minutes on the shower, area not safe (even the taxi driver recommended not to go out at night). In Expedia, shuttle service to the airport was part of the benefits. When we asked at the front desk, they said they don’t have this, we had to pay a taxi to go to the airport.

MELINA

with Children

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The property is currently being renovated. Is conveniently located close to the train station.

Janis

with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Jose

with Partner

8.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

We were in the first floor and could hear everything from other suites. Too noisy.

Connor

Leisure

2.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

The service was terrible, I got my phone stolen while there and staff were no help. I had to use a map they provided, and the locations they marked down didn't even exist. And when I got back after midnight had to wait 20 mins as the receptionist was sleeping in the hotel as the door was locked. And when checking out I spent 10 mins trying to wake the same guy as was passed out on the sofa. Then having to pay 15euro after that felt a bit robbed.

Lori

Friends and family with Friends

8.0

/10

Reviewed 51 week(s) ago

Hotels.com verified review

Clean room, attentive staff for the most part but not too friendly, small shower,

Silvia

with Partner

8.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

The hotel itself is fine — clean and functional — but the room was darker than expected, which made it feel a bit gloomy. The location is okay and fairly central, but like much of Naples, it didn’t feel particularly safe, especially at night.

HENRY

2.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

Tuve problemas

Anh

8.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

The hotel is located a five-minute walk from the central station and a 15-minute walk from the old town.

Ronald

Leisure

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Staff at desk friendly. The room was very spacious with a good view of the street. Breakfast was 10 euro, which was a good price for the selection. Breakfast area was a nice room with a view of Naples. Great location close to train station and metro. I would recommend the Best Western to anyone visiting Naples.

Sally

Leisure with Partner

6.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

We chose the hotel as we wanted to be close to the main station. We found it easy to walk to the city centre and metro stations. However our room was tiny and dark despite claiming to be superior. We had a small window overlooking tanks and pipe work (our friends had a balcony and view over the square!). The rooftop terrace was great once we managed to find it but there are no lights up there, just wires hanging from the walls where they should be! Some reception staff were very unhelpful. Breakfast was good with great service.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.