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Best Western Plus Hotel Plaza

Hotels
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7.4
/10
Pleasant
731 reviews

What Guests Say About Their Stay

Janis

10.0
/ 10
Arriving late at night we wanted hotel near train station, however it took us a while to find its location. We slept well, good powerful shower. Ladies at breakfast kept food well stocked, plenty of savoury and sweet opions avilable. Signs up saying exterior maintenance work was ongoing, our room close to the scaffolding but the work didn't disturb us. Maps and info about attractions in reception. Good base for our short stay in Naples.

Ronald

10.0
/ 10
Staff at desk friendly. The room was very spacious with a good view of the street. Breakfast was 10 euro, which was a good price for the selection. Breakfast area was a nice room with a view of Naples. Great location close to train station and metro. I would recommend the Best Western to anyone visiting Naples.

Rodrigo

10.0
/ 10
The hotel is great, great breakfast, great staff, the area around it is not excellent, kind of dirty and busy, near bus stations, but Napoli is like that in general anyway. Fun stay.
In the Area
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Piazza Principe Umberto I, 23, Naples, Campania, Italy, 80142

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Best Western Plus Hotel Plaza is located in area / city Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Plus Hotel Plaza

Piazza Principe Umberto I, 23, Naples, Campania, Italy, 80142
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Lobby Best Western Plus Hotel Plaza
Lobby 2 Best Western Plus Hotel Plaza

Discover More About Best Western Plus Hotel Plaza

General
Near Piazza Giuseppe Garibaldi

Location
With a stay at Best Western Plus Hotel Plaza in Naples (Naples City Centre), you'll be a 3-minute walk from Piazza Giuseppe Garibaldi and 8 minutes by foot from Spaccanapoli. This hotel is 0.6 mi (1 km) from Naples Cathedral and 1.8 mi (2.9 km) from Via Toledo.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Piazza Giuseppe Garibaldi - 0.3 km / 0.2 mi
Corso Umberto I - 0.4 km / 0.2 mi
Castel Capuano - 0.4 km / 0.2 mi
Porta Capuana - 0.4 km / 0.3 mi
Mercato di Porta Nolana - 0.5 km / 0.3 mi
Via dei Tribunali - 0.6 km / 0.4 mi
Spaccanapoli - 0.7 km / 0.4 mi
Naples Cathedral - 1 km / 0.6 mi
Palazzo Marigliano - 1.1 km / 0.7 mi
San Lorenzo Maggiore - 1.2 km / 0.7 mi
Via San Gregorio Armeno - 1.2 km / 0.7 mi
Naples Underground - 1.3 km / 0.8 mi
University of Naples Federico II - 1.4 km / 0.9 mi
Sansevero Chapel Museum - 1.5 km / 0.9 mi
Piazza San Domenico Maggiore - 1.5 km / 0.9 mi

The preferred airport for Best Western Plus Hotel Plaza is Naples Intl. Airport (NAP) - 3.9 km / 2.5 mi

Facilities
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Naples? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms
Make yourself at home in one of the 57 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in Best Western Plus Hotel Plaza

Bar, Cafe and Lounge Best Western Plus Hotel Plaza
Bar, Cafe and Lounge
Fitness Center Best Western Plus Hotel Plaza
Fitness Center
Functional Hall Best Western Plus Hotel Plaza
Functional Hall
Common Space Best Western Plus Hotel Plaza
Common Space
Lobby Best Western Plus Hotel Plaza
Lobby

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Rooftop terrace
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Things to Do

  • TV lounge
  • Fitness center

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Business facilities
  • Conference rooms

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Best Western Plus Hotel Plaza

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in is available.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Covered self parking fee: EUR 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Allowed

Professional property host/manager, No rollaway/extra beds available, Contactless check-in is available

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Plus Hotel Plaza
57
Number of floors in Best Western Plus Hotel Plaza
5
Another facilities in Best Western Plus Hotel Plaza
Laundry service, Express check-in, Luggage storage, Express check-out, Porter

Frequently asked question in Best Western Plus Hotel Plaza

What are available facilities at Best Western Plus Hotel Plaza?
There are top facilites at Best Western Plus Hotel Plaza such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Plus Hotel Plaza?
The standard check-in time at Best Western Plus Hotel Plaza is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Best Western Plus Hotel Plaza provide breakfast?
Yes, Best Western Plus Hotel Plaza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Plus Hotel Plaza?
Best Western Plus Hotel Plaza is a 4.0-star hotel.
How many floors does Best Western Plus Hotel Plaza have?
Best Western Plus Hotel Plaza has 5 floors.
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More Reviews from Other Guests in Best Western Plus Hotel Plaza

7.4
Pleasant
From 729 reviews
Cleanliness

8.2

Room Comfort

7.2

Location

7.6

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Best Western Plus Hotel Plaza

Number of reviews per page
20
40
Top reviews
MELINA
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is currently being renovated. Is conveniently located close to the train station.
Janis
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Arriving late at night we wanted hotel near train station, however it took us a while to find its location. We slept well, good powerful shower. Ladies at breakfast kept food well stocked, plenty of savoury and sweet opions avilable. Signs up saying exterior maintenance work was ongoing, our room close to the scaffolding but the work didn't disturb us. Maps and info about attractions in reception. Good base for our short stay in Naples.
Read More
Jose
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We were in the first floor and could hear everything from other suites. Too noisy.
Connor
icon-Leisure
Leisure
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The service was terrible, I got my phone stolen while there and staff were no help. I had to use a map they provided, and the locations they marked down didn't even exist. And when I got back after midnight had to wait 20 mins as the receptionist was sleeping in the hotel as the door was locked. And when checking out I spent 10 mins trying to wake the same guy as was passed out on the sofa. Then having to pay 15euro after that felt a bit robbed.
Read More
Lori
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Clean room, attentive staff for the most part but not too friendly, small shower,
Silvia
icon-with Partner
with Partner
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The hotel itself is fine — clean and functional — but the room was darker than expected, which made it feel a bit gloomy. The location is okay and fairly central, but like much of Naples, it didn’t feel particularly safe, especially at night.
HENRY
2.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Tuve problemas
Anh
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The hotel is located a five-minute walk from the central station and a 15-minute walk from the old town.
Ronald
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Staff at desk friendly. The room was very spacious with a good view of the street. Breakfast was 10 euro, which was a good price for the selection. Breakfast area was a nice room with a view of Naples. Great location close to train station and metro. I would recommend the Best Western to anyone visiting Naples.
Sally
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We chose the hotel as we wanted to be close to the main station. We found it easy to walk to the city centre and metro stations. However our room was tiny and dark despite claiming to be superior. We had a small window overlooking tanks and pipe work (our friends had a balcony and view over the square!). The rooftop terrace was great once we managed to find it but there are no lights up there, just wires hanging from the walls where they should be! Some reception staff were very unhelpful. Breakfast was good with great service.
Read More
Cattleya
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The hotel itself is good, a bit pricey around the neighborhood. Outside the hotel, we can see garbage everywhere. Not the hotel fault, but the government needs to do something so that foreign tourists like us feel comfortable and safe walking around (especially at night).
Rodrigo
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The hotel is great, great breakfast, great staff, the area around it is not excellent, kind of dirty and busy, near bus stations, but Napoli is like that in general anyway. Fun stay.
Marci
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The hotel was fine. Nothing over the top. The staff was nice a very helpful. Decent location being near the train station and walking distance to lots of dining options. The breakfast buffet was really good. For a night or two great location.
Win Sum
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Quite a convenient location. Easy to find the hotel, just around the corner of the Piazza Garibaldi and near to the stop No.7 of the city bus tour (ticket can be bought at the hotel). Helpful staff too. Nice breakfast with a pretty balcony. Such a pity that the restaurant is not open other than breakfast time. Only frozen food available at dinner. My bathroom is fine luckily but two of my friends who live in the same hotel (in two different rooms) found the shower door is not tight and resulting in flooding on the bathroom and even the room floor. Causing quite a mess!
Read More
Monica
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The hotel was very nice and the breakfast was excellent.
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very disappointing, far from 4 star. Rooms are basic, walk in shower was a very small cubical and air con was in effective and noisy.
Leigh
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Close to airport. Somewhat walkable to other areas. Not the most attractive part of the city. Front desk staff - one very friendly and easy to interact with; another very abrupt and not as friendly as one would expect for the position.
Cathy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Hotel rooms are small and dark. Hotel was in an ok location
Carolyn
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The hotel itself is okay and the central location close to the train cannot be beat. Staff was very nice and accommodating and breakfast was okay. Area on the whole is shady and sketchy and we had a little trouble getting in during a late night. The walls still kind of smelled of cigarette smoke and it's just an older, very basic hotel. Nothing phenomenal, but nothing terrible either. Cheap.
Read More
David
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Close to train station but area around hotel is quite rough, run down and dirty.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Best Western Plus Hotel Plaza

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 729 reviews
Cleanliness

8.2

Room Comfort

7.2

Location

7.6

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Plus Hotel Plaza

Number of reviews per page
20
40
Top reviews
MELINA
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is currently being renovated. Is conveniently located close to the train station.
Janis
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Arriving late at night we wanted hotel near train station, however it took us a while to find its location. We slept well, good powerful shower. Ladies at breakfast kept food well stocked, plenty of savoury and sweet opions avilable. Signs up saying exterior maintenance work was ongoing, our room close to the scaffolding but the work didn't disturb us. Maps and info about attractions in reception. Good base for our short stay in Naples.
Read More
Jose
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We were in the first floor and could hear everything from other suites. Too noisy.
Connor
icon-Leisure
Leisure
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The service was terrible, I got my phone stolen while there and staff were no help. I had to use a map they provided, and the locations they marked down didn't even exist. And when I got back after midnight had to wait 20 mins as the receptionist was sleeping in the hotel as the door was locked. And when checking out I spent 10 mins trying to wake the same guy as was passed out on the sofa. Then having to pay 15euro after that felt a bit robbed.
Read More
Lori
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Clean room, attentive staff for the most part but not too friendly, small shower,
Silvia
icon-with Partner
with Partner
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The hotel itself is fine — clean and functional — but the room was darker than expected, which made it feel a bit gloomy. The location is okay and fairly central, but like much of Naples, it didn’t feel particularly safe, especially at night.
HENRY
2.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Tuve problemas
Anh
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The hotel is located a five-minute walk from the central station and a 15-minute walk from the old town.
Ronald
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Staff at desk friendly. The room was very spacious with a good view of the street. Breakfast was 10 euro, which was a good price for the selection. Breakfast area was a nice room with a view of Naples. Great location close to train station and metro. I would recommend the Best Western to anyone visiting Naples.
Sally
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We chose the hotel as we wanted to be close to the main station. We found it easy to walk to the city centre and metro stations. However our room was tiny and dark despite claiming to be superior. We had a small window overlooking tanks and pipe work (our friends had a balcony and view over the square!). The rooftop terrace was great once we managed to find it but there are no lights up there, just wires hanging from the walls where they should be! Some reception staff were very unhelpful. Breakfast was good with great service.
Read More
Cattleya
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The hotel itself is good, a bit pricey around the neighborhood. Outside the hotel, we can see garbage everywhere. Not the hotel fault, but the government needs to do something so that foreign tourists like us feel comfortable and safe walking around (especially at night).
Rodrigo
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The hotel is great, great breakfast, great staff, the area around it is not excellent, kind of dirty and busy, near bus stations, but Napoli is like that in general anyway. Fun stay.
Marci
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The hotel was fine. Nothing over the top. The staff was nice a very helpful. Decent location being near the train station and walking distance to lots of dining options. The breakfast buffet was really good. For a night or two great location.
Win Sum
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Quite a convenient location. Easy to find the hotel, just around the corner of the Piazza Garibaldi and near to the stop No.7 of the city bus tour (ticket can be bought at the hotel). Helpful staff too. Nice breakfast with a pretty balcony. Such a pity that the restaurant is not open other than breakfast time. Only frozen food available at dinner. My bathroom is fine luckily but two of my friends who live in the same hotel (in two different rooms) found the shower door is not tight and resulting in flooding on the bathroom and even the room floor. Causing quite a mess!
Read More
Monica
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The hotel was very nice and the breakfast was excellent.
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very disappointing, far from 4 star. Rooms are basic, walk in shower was a very small cubical and air con was in effective and noisy.
Leigh
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Close to airport. Somewhat walkable to other areas. Not the most attractive part of the city. Front desk staff - one very friendly and easy to interact with; another very abrupt and not as friendly as one would expect for the position.
Cathy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Hotel rooms are small and dark. Hotel was in an ok location
Carolyn
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The hotel itself is okay and the central location close to the train cannot be beat. Staff was very nice and accommodating and breakfast was okay. Area on the whole is shady and sketchy and we had a little trouble getting in during a late night. The walls still kind of smelled of cigarette smoke and it's just an older, very basic hotel. Nothing phenomenal, but nothing terrible either. Cheap.
Read More
David
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Close to train station but area around hotel is quite rough, run down and dirty.
Number of reviews per page
20
40