Arima Hot spring Ryokan Kotori

Enjoyed the facilities (including the use of the larger sister resort). Brilliant meals. However, we lost a pair of earrings that was placed inside a cupboard and we discovered missing when packing up.

Nice and quaint ryokan with free shuttle service. The tourist information centre can help to contact them for you when you arrive. We booked the only room with an outdoor onsen and bathroom as we were travelling with a toddler. All other rooms don’t have any private toilets. Dinner was amazing and served at sister ryokan 5 minutes walk away. Breakfast was served downstairs. The staff were always smiling and ready to help. Very friendly and welcoming ambiance. Only complaints — room aircon, air purifier/humidifier and fridge were quite noisy throughout the night; some stains on the pillow case; toilet wasn’t well ventilated.

The dinner and breakfast served were excellent.

The hotel is clean and beautiful. Staff are helpful.

A nice option for a ryokan stay in Arima-Onsen. The ryokan is very nice, the lobby itself is decorated in western style although the rooms are tatami. Kotori has an private indoor bath with a silver onsen, the gold onsen is a public bath located on the roof level at Hanamusubi, their sister hotel down the street and is free to use for Kotori guests. Dinner and breakfast were both traditional Japanese style meals and were very impressively presented and delicious. Dinner is served at Hanamusubi and breakfast is served at Kotori. The local main street and its shops are also a short walk away. The town of Arima Onsen is a bit hilly, but if that is an issue for you then Kotori offers pickup by car from the local train or bus stations. Highly recommended if you are looking for an ryokan & onsen experience in Arima Onsen!

Everything is very good.

Amazing staffs! Thank you so such an excellent service.

Very good service. Food were sumptous and the area for exploring was just nice for those on a short trip

Food at sister hotel about 4 min walk away was really delicious n beautifully presented. However the staff was not very friendly at kotori. We waited for 25 mins for shuttle bus despite giving them early notice n the shuttle from ruokan to bus stop pickup was only 5 mins away. There was also no smile from the staff as compared to the sister hotel. Nevertheless, it is gd value for money. Kotori waa v clean n quiet for a gd night stay.

It will be better if the washroom and bathroom are inside the room.

With onsite washroom would be perfect, no question ask.

The meals are really great. Staff service is excellent. While there is no toilet in the room, it is really just outside the room. Very convenient and clean. It's like a small family country lodge kind of feel. Makes you feel at home. Would really recommend it.

The hotel is located uphill and away from Arima Onsen main street by 10-min walk. It provides free shuttle service from the main street, bus stops and train station to the hotel, or vice versa, upon request. It has only 9 rooms in total including Japanese bedrooms, twin bed rooom and double bed room, but that's its upside that you could enjoy all the facilities, including the shared bathrooms and toilets without crowds. Its in-house onsen is the clear Ginsen water (silver water). The hotel is pleasant, and comfortable. The staff was nice and served us very warmly. This hotel is annexed to Arima Hot Spring Ryokan Hanamusubi (3mins by walk), sharing the main building's Kinsen (gold water) and also Ginsen onsens, both indoor and outdoor. If you choose the half-board package, you will enjoy the delicious dinner at this main building. More importantly, the hotel is priced very reasonably among the others available in the vicinity of Arima Onsen but the facilities and meals provided are well above average. I highly recommend to those travelers who are first time to visit Arima Onsen and would like to enjoy a half-board (with dinner and breakfast) at limited budget.

Great stay

Really good service and clean and comfortable rooms. Breakfast and dinner were excellent and filling. It's a short walk to the main inn where the golden onsen is located. Would definitely stay again although do try to get a ride to the hotel as the walk from the station is steep and physically challenging.

The hotel is a little bit far from the district, it need to walk a slope to arrive the hotel. The hotel is tiny, but warm. There are only silver onsen on it. It can use the public onsen from the main hotel, where have the both gold and silver one. It need to take a few minutes walk to arrive it. It is not a problem for us because the hotel is well prepared all we need (e.g. Thick warm jacket). Overall recommended.

We stayed full board for one night at Kotori. It is a small cosy ryokan, and was about 10 to 15 minutes walk from the bus stop where we got off. When you enter, the staff are lovely and professional. In preparation for our board there, before going to the room, we were asked what time we would like to have dinner and breakfast the next day. Dinner is located next door at another hotel, it's only a 3 minute walk up the hill. Dinner was Kaiseki style and was absolutely amazing. Breakfast was at Kotori, and this was also good. Our room was a Japanese styled room and was very comfortable. The toilets are shared but were kept very clean. It was freezing when we went, and the hotel provides a set of traditional japanese clothes to wear out. As Arima onsen is famous for the onsen experience our stay at Kotori included use of the golden onsen at the sister ryokan, and the silver one which was on site at Kotori. The golden onsen was much better (much more enjoyable even when compared with kin no yu) but the silver one only has space for 1 or 2 people. Overall, we really liked this ryokan and would come back to arima onsen again.

the Ryokan is close to arima town, just few minute walk. room was clean and nice. the dinner and breakfast was perfect. because only few room in this Ryokan. you will few more privacy and relax.

やはり、館内に大浴場がないと 部屋にトイレが無い旅館を初めて体験した(；^ω^)

⚫︎夕食や入浴するにあたって、別の施設へ移動しないといけないのは実際のところ不便に感じましたが、その分値段が手頃なのでやむなしと理解しております。 ⚫︎いずれの施設も清潔に保たれておりますが、特に水回りがとても清潔で、とても気持ちよく過ごせた要因の一つと感じます。 ⚫︎大人向けの料理は質・量共によかったです。一方子供向けは値段の割には質がイマイチでした。具材やメニューを改善された方が良いように思いました。 ⚫︎朝食時、子供用に「とんすい（呑水）」を追加でお願いしましたが、「とんすい（呑水）」という言葉を知らないようで聞き返されました。ご自分のところで使う食器くらいは覚えておいてもらいたいところです。