Hotel Concerto Nagasaki

We loved the hotel and liked being located close to historic sites. The staff was great, however there was some confusion about breakfast. We thought we had included breakfast with our room rental, but apparently did not. That was a little inconvenient, but not a big deal. We would use this hotel again if in the area.

We enjoyed our stay at this older bit very well maintained property. The beds were very comfortable and the rooms were nice and cool and quiet. We were impressed with the staff, especially Shin I believe his name was. A new employee, kind of tall, maybe Korean? Anyway Shin helped us out so much during our stay and his English is very good. He should be a manager, thank you Shin!

This is a fantastically located 55 room property in Nagasaki! Located 5-10 minutes walk from the Atomic Bomb museum, peace park and the hypocenter. If you’re going further it’s a 3 minute walk to the “Atomic Bomb museum” tram stop and trams are a great way to see things in Nagasaki. The tram gets you close the Fuchi shrine ropeway station (10 min walk), Dejima (cross the street and Glover gardens. As much as I loved this property and its location what made it “top notch” for me was the staff. They were superb to say the least. The night desk staff, one of whom was just a few days into his career, really excelled at their jobs. I fell for Nagasaki and will return with friends next year. I’ll be staying here again!

Very spacious. Great location

Location of hotel was convenient for visiting Sanno Shrine, Atomic Bomb Museum/Peace Park and Urakami Cathedral

The room was fantastic. The hot tub had its own floor above the room (might be rough for people with mobility issues) with a spiral staircase leading to it. The hot tub got to a great temperature and was amazing before and after a day of walking. The hotel itself is very very close to the Nagasaki historical areas (peace park, a-bomg museum...) and in a very quiet and respectful area. If you intend to look at the history, I highly recommend staying here.

Welcoming staff. Interesting hotel room.

Great Staff and location. Away from the rush and crowds of every day tourism in Nagasaki, but an easy tram ride to anywhere one might like to visit. The hotel orders something different compared to more spartan and modern hotels. Convenient access to what is more typical of a Japanese city.

Very nice facility. Great location. Best, friendliest, staff of any hotel I’ve stayed at in Japan.

totally recommend it, premium quality, friendly staff and one of the best room i had in japan.

Excellent value for money! We enjoyed the spacious room, the comfortable beds, and the jet-stream bath (which fills us quickly!) The only difficulty experienced was figuring out how the lights work. This hotel is extremely well situated with "must-visit" museums and many restaurants within walking distance.

local for all amenities and historic museums and places of interest.

Beautiful old European style with lots of dark wood and chandeliers; room was large with Japanese style bath. Very pleasant. Bit of a hike up the hill, but located close to important atomic bomb victim sites in Nagasaki that you can walk to.

Booked the pool room and we loved it. Beautiful room/hotel.

Lovely stay! Very walkable, I booked it to be close to the Nagasaki memorial and museum. (Also walkable to Bunjiro restaurant, one of the best meals of my whole trip, pork cutlet, please go!) But back to the hotel—comfortable, spacious, old school charm and decoration, TV in the bathroom, haha! If you’re picky about things being modern, you might object to this place feeling a bit dated, but I thought it was charming. Their breakfast was absolutely lovely with an incredible range of options, both self-serve and served. The front desk service was very nice and accommodating, it’s clear they stay busy! Thank you!

Great hotel next to museum and peace park but very quiet. Spacious rooms for Japan. Art Deco style. Japanese breakfast available if you want it. Rooms had robes, slippers and amazing array of toiletries and hair style equipment. Jacuzzi bath with TV! Tea and coffee making in room, fridge and safe. Excellent!

Really good value for money. Charming hotel. Appreciated the on-site parking. We didn’t bother with their breakfast because it was too pricey when there are many choices around- we ended up eating at Joyfull (open 24h).

The hotel location is great with easy access to team, buses and amenities However the service is really bad We had requested for the hotel to book two taxis for a 6:00am airport transfer when we checked in and reconfirmed the next day. Reception confirmed they have booked the taxis. At 5:45am when we went to the lobby we were advised the taxis cannot be booked and we need to flag down taxis on the road Can you imagine the situation six of us were put in! How irresponsible the staff of this hotel could be. I would recommend the management to investigate and reprimand the staffs who were on duty on those two days and reprimand them They did not even advise or arrange for any alternative transportation or inform us before hand.

The complimentary breakfast was excellent!

Wonderful service but you needed to book the Japanese breakfast 2 days in advance so the first morning only a salad bar(good though). There is also a steep step from the door up to bathroom down again to the room - uncarpeted so easy to slip off. No English channels on cable either. Cheaper rooms have neighbors right in front of your room so the can see in at night.