Richmond Hotel Matsumoto

그저 그런 호텔이며 조식은 좀 지저분하다.

The breakfast was served at Gusto.

Overall the room was clean. The shower cutin the bathroom smelled. There were stains on the wall. The location is great, closer to the train station and the castle

Clean room. Helpful and english speaking staff. A short walk from the bus/train station. A dodonki nearby. 6 washing machines.

Helpful staff. Clean. Great breakfast. Short walking distance to Matsumoto Station.

Staff was friendly and extremely helpful, which made check in and check out quick and easy. Luggage storage was extremely convenient and allowed us to explore Matsumoto for a few more hours after check out. Room was clean. We chose not to have our rooms cleaned, but towels were delivered daily. Beds were comfortable, TV showed status of washer/dryer so we didn't need to keep coming back to check if a machine was open. The amenities bar was quite robust, with bath salts, face masks, cleansers and toners, in addition to the usual provided toothbrush, razors, coffee, etc. Location was prime - within walkable distance to the station, sites like Matsumoto castle and Nawate street, but also kombini and lots of restaurants.

Room was great.

The hotel is conveniently located and within walking distance from places of interest, such as the Matsumoto Castle, Nawate Street.

Staff were extremely helpful and friendly. The property was clean and has most amenities needed during travel. The breakfast had a wide selection mostly toward Asian style.

We liked the location of the hotel, near the train station and walkable through the town. The breakfast was healthy and tasty.

Great location!

Great location, excellent ammenities available, very helpful staff

Everything we needed

Richmond Hotel Matsumoto was a wonderful surprise. As a budget-friendly business hotel, we weren’t expecting much—but it turned out to be far nicer than anticipated. The room was spotlessly clean, with a comfortable queen bed and a divan-style sofa that made for a perfect little reading nook. The breakfast buffet was simple but satisfying, with enough variety to suit even a finicky Western palate. Its location is excellent—convenient to the train station, restaurants, and shopping—making it an easy base for exploring. Matsumoto itself is a lovely city that feels a bit under the radar for international travellers, yet it offers so much charm. It’s also an ideal staging point for trips into the Japanese Alps or the Kiso Valley. All in all, a great option if you’re looking for something budget-friendly without feeling bare bones.

We managed to get an upgrade for a small cost and the staff and hotel were very accommodating. The hotel was very easy to find and well located, the amenities were great and checkout was very easy

Value forbmoney. Very helpfil staff and great location. Easy access to most amenities

Clean tidy and a bit bigger than the usual small rooms we have stayed in. Nice view of the mountains.

Lovely spacious twin room with a seating area, very clean hotel and a free nightdress to wear too . Good central location only 8 mins walk from main Matsumoto station or Nawate st

Very helpful staff, clean and modern rooms with good facilities. Excellent location in heart of town with everything in walking distance. Breakfast was quite good.

Great staff and wonderful breakfast!