Ascott Macau

Hotels
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8.6
/10
Very Good
563 reviews

What Guests Say About Their Stay

kim

10.0
/ 10
so much than we expected very nice hotel, bed room/ bathroom was luxurious. we are very happy and would like come back here again. Staff is very very nice and helpful.

Verified traveler

10.0
/ 10
The room was very spacious. The bathroom was to die for with amazing view. The buffet breakfast that was included was really good with lots of selection. To top it off, we booked this unit for 3 people. Upon checkin, I was asked if I wanted an extra bed added at no extra cost. Amazing service.

Joseph

10.0
/ 10
Beautiful lobby, spacious and well-appointed executive suite. Staff at front desk, especially Coey, has been most accommodating. They help celebrate my sister's (who was travelling with us) birthday with a signed card and a birthday cupcake. They made us feel at home.
In the Area
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No. 339 R. Cidade de Braga, Nape, Sé, Macau City Center, Macau

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Ascott Macau is a good choice when you are visiting Sé. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ascott Macau

No. 339 R. Cidade de Braga, Nape, Sé, Macau City Center, Macau
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Lobby Ascott Macau
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Discover More About Ascott Macau

Location


Staying at Ascott Macau is a good choice when you are visiting Sé.

About Ascott Macau

From business event to corporate gathering, Ascott Macau provides complete services and facilities that you and your colleagues need.

Ascott Macau is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Ascott Macau, a wonderful accommodation for your family holiday.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Ascott Macau is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Ascott Macau.

All facilities in Ascott Macau

Swimming Pool Ascott Macau
Swimming Pool
Fitness Center Ascott Macau
Fitness Center
Functional Hall Ascott Macau
Functional Hall
Common Space Ascott Macau
Common Space
Lobby Ascott Macau
Lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Indoor pool
  • Outdoor pool
  • Sauna

General

  • Banquet
  • Smoking area
  • Terrace

Accessibilty

  • Disabled access friendly
  • Braille or raised signage

Public Facilities

  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ascott Macau

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The seasonal pool will be open from May to September.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Rollaway bed fee: HKD 517.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Ascott Macau
110
Number of floors in Ascott Macau
5
Another facilities in Ascott Macau
Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Ascott Macau

What are available facilities at Ascott Macau?
There are top facilites at Ascott Macau such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ascott Macau?
The standard check-in time at Ascott Macau is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Ascott Macau?
Ascott Macau is a 4.5-star hotel.
How many floors does Ascott Macau have?
Ascott Macau has 5 floors.
How many rooms are available at Ascott Macau?
Ascott Macau has 110 rooms in total.
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More Reviews from Other Guests in Ascott Macau

Overall Ratings & Reviews Ascott Macau

Traveloka (36)
Other sources (527)
8.6
Very Good
From 527 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ascott Macau

Number of reviews per page
20
40
Top reviews
allison
icon-Business
Business
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

beautiful room with lovely view
PAULINE
8.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Clean Staffs are very friendly Convenient location
kim
icon-with Partner
with Partner
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

so much than we expected very nice hotel, bed room/ bathroom was luxurious. we are very happy and would like come back here again. Staff is very very nice and helpful.
Josh Andrei
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

the stay was amazing and the staffs are friendly
Ho chi
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

its value for money !
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 253 week(s) ago

Hotels.com verified review

No free parking, ok, maybe it’s my fault not to check carefully but the indoor pool was rent to a private swimming class and it’s occupied till 7pm on Sunday and it’s not told until I checked in and saw the notice on the desk! And no breakfast available even you are willing to pay
Jon
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

I left the property a month ago because of the deadly coronavirus and they refused to give me a refund for the days I wasn’t there. Don’t stay here.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

We stayed at Ascott for 3 days and 2 nights. I love our executive suite. It feels like home. However, their wifi is so slow if you’re using your mobile phone but it was fast using a laptop.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

The room was very spacious. The bathroom was to die for with amazing view. The buffet breakfast that was included was really good with lots of selection. To top it off, we booked this unit for 3 people. Upon checkin, I was asked if I wanted an extra bed added at no extra cost. Amazing service.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

This is my 2nd time staying in the Ascott, I was here exactly 1 yr ago too. Initially was given a room on the 3rd floor~ the wooden parquet flooring was badly cracked so I requested for a change. Thnkfully, the receptionist got us a room on the 5th floor whivh was alot better but my only complain was that it reeked of smoke despite being a non smoking room. Generally, I find the location and price for the size of the room good but wish they would upgrade their pillows and have a variery of soft and hard ones.
Read More
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

Beautiful lobby, spacious and well-appointed executive suite. Staff at front desk, especially Coey, has been most accommodating. They help celebrate my sister's (who was travelling with us) birthday with a signed card and a birthday cupcake. They made us feel at home.
Ben
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Good clean rooms and good location. Breakfast was very subpar though, I didn't even eat it as it looked so unappetizing :( I think it's not run but the hotel but an outside mainland restaurant so the quality of the food and staff were bad. Skip the breakfast and eat somewhere else
MA. SUZETTE
8.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

It was good but the buffet breakfast food must be improved to have various choices of viand. The buffet breakfast viand were the same from day 1 to day 5. The fresh fruits are good.
Verified traveler
icon-with Friends
with Friends
4.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Overall all experience was below expectation and the whole experiences was not matching the brand standards. From check-in, answering phone-call, staff greetings, amenities in room, and cleanliness of facilities are below non-international chain hotel brands.
Verified traveler
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

A staff at the front desk named Stephanie wasn’t nice and was very condescending for no reason... Everything else and everyone else are actually fine. Good space and good amenities. Will come back, just hope that we won’t be served by Stephanie.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Property still considered quite new. The living and kitchen area combined is rather big. Overall would see it as quite spacious and well maintained. Liked the fact that it’s not a casino but near to many of the big ones so the free shuttle buses are around, with the nearest being the MGM Macau. There is also a 24hr MacDonalds literally just across the road.
Read More
Florence
icon-Family
Family
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

Great location across from MGM Macau and within walking distance to Wynn. Really friendly staff. Spacious, elegant and clean Executive Suite. There were a couple of minor problems in the room - such as a difficult to close bedroom door in the suite, and a kitchen without a single kitchen towel.
Verified traveler
icon-Family
Family
4.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

one of the worst traveling experience. Several facts: 1. we arrived at the hotel 4:00pm, but were told the room yet available. We got the room at 6:00pm. 2. the A/C is very noisy, much affecting our sleeping. 3. the quilt is smelly, making us unable to sleep. 4. But badly, I found an opened condom plastic pack under basin.
WaiHang Jenny
icon-with Partner
with Partner
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

Great location, clean and tidy. Breakfast fantastic.
JORGE A
icon-Family
Family
10.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

Amazing room , beautiful swimming pool. Breakfast is ok
Number of reviews per page
20
40

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Lobby 4 Ascott Macau

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ascott Macau

Traveloka (36)
Other sources (527)
8.6
Very Good
From 527 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ascott Macau

Number of reviews per page
20
40
Top reviews
allison
icon-Business
Business
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

beautiful room with lovely view
PAULINE
8.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Clean Staffs are very friendly Convenient location
kim
icon-with Partner
with Partner
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

so much than we expected very nice hotel, bed room/ bathroom was luxurious. we are very happy and would like come back here again. Staff is very very nice and helpful.
Josh Andrei
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

the stay was amazing and the staffs are friendly
Ho chi
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

its value for money !
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 253 week(s) ago

Hotels.com verified review

No free parking, ok, maybe it’s my fault not to check carefully but the indoor pool was rent to a private swimming class and it’s occupied till 7pm on Sunday and it’s not told until I checked in and saw the notice on the desk! And no breakfast available even you are willing to pay
Jon
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

I left the property a month ago because of the deadly coronavirus and they refused to give me a refund for the days I wasn’t there. Don’t stay here.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

We stayed at Ascott for 3 days and 2 nights. I love our executive suite. It feels like home. However, their wifi is so slow if you’re using your mobile phone but it was fast using a laptop.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

The room was very spacious. The bathroom was to die for with amazing view. The buffet breakfast that was included was really good with lots of selection. To top it off, we booked this unit for 3 people. Upon checkin, I was asked if I wanted an extra bed added at no extra cost. Amazing service.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

This is my 2nd time staying in the Ascott, I was here exactly 1 yr ago too. Initially was given a room on the 3rd floor~ the wooden parquet flooring was badly cracked so I requested for a change. Thnkfully, the receptionist got us a room on the 5th floor whivh was alot better but my only complain was that it reeked of smoke despite being a non smoking room. Generally, I find the location and price for the size of the room good but wish they would upgrade their pillows and have a variery of soft and hard ones.
Read More
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

Beautiful lobby, spacious and well-appointed executive suite. Staff at front desk, especially Coey, has been most accommodating. They help celebrate my sister's (who was travelling with us) birthday with a signed card and a birthday cupcake. They made us feel at home.
Ben
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Good clean rooms and good location. Breakfast was very subpar though, I didn't even eat it as it looked so unappetizing :( I think it's not run but the hotel but an outside mainland restaurant so the quality of the food and staff were bad. Skip the breakfast and eat somewhere else
MA. SUZETTE
8.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

It was good but the buffet breakfast food must be improved to have various choices of viand. The buffet breakfast viand were the same from day 1 to day 5. The fresh fruits are good.
Verified traveler
icon-with Friends
with Friends
4.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Overall all experience was below expectation and the whole experiences was not matching the brand standards. From check-in, answering phone-call, staff greetings, amenities in room, and cleanliness of facilities are below non-international chain hotel brands.
Verified traveler
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

A staff at the front desk named Stephanie wasn’t nice and was very condescending for no reason... Everything else and everyone else are actually fine. Good space and good amenities. Will come back, just hope that we won’t be served by Stephanie.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Property still considered quite new. The living and kitchen area combined is rather big. Overall would see it as quite spacious and well maintained. Liked the fact that it’s not a casino but near to many of the big ones so the free shuttle buses are around, with the nearest being the MGM Macau. There is also a 24hr MacDonalds literally just across the road.
Read More
Florence
icon-Family
Family
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

Great location across from MGM Macau and within walking distance to Wynn. Really friendly staff. Spacious, elegant and clean Executive Suite. There were a couple of minor problems in the room - such as a difficult to close bedroom door in the suite, and a kitchen without a single kitchen towel.
Verified traveler
icon-Family
Family
4.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

one of the worst traveling experience. Several facts: 1. we arrived at the hotel 4:00pm, but were told the room yet available. We got the room at 6:00pm. 2. the A/C is very noisy, much affecting our sleeping. 3. the quilt is smelly, making us unable to sleep. 4. But badly, I found an opened condom plastic pack under basin.
WaiHang Jenny
icon-with Partner
with Partner
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

Great location, clean and tidy. Breakfast fantastic.
JORGE A
icon-Family
Family
10.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

Amazing room , beautiful swimming pool. Breakfast is ok
Number of reviews per page
20
40