Alia Premier KLCC

It was a nightmare experience. The TV is broken, the AC is broken. I've been moved to another room at 11 PM because the water from the bathroom was flooding my room. At night, when I should be resting, I had to pack my suitcase to move to another room because the wooden floor was wet from water from the bathroom. I only had 1 towel for 2 of us, no toothbrush or toothpaste. It's been a nightmare. I suggest you pick a different hotel.

The hotel is nice, the rooms are spacious, clean..

Nice hotel, but at first it was a bit difficult because the parking lot was already there. The room was large, the sofa bed was also large.

It was good, but quite old. Not a new room, but still ok.

Check-in time must be at 3 o'clock as stated, but do not worry since we can save the luggage at the lobby. The swimming pool is clean and shall be like a therapeutic pool also. Stay for 3 nights and the breakfast never gets boring and is delicious. Thanks.

Convenient to go to KLCC & attraction place to visit & easy to go eat 😍

The hotel is amazing, besides being strategic, the food is delicious.

Very friendly, nice, welcoming, clean, close to Twin Towers

This may be a lengthy read so you may want to skip over it. I made two separate reservations with a day at another location separating the two. I decided to combine the two because the hotel said they didn’t have a lockup so they couldn’t hold my bags overnight and I didn’t want to take all my luggage for one day. I contacted the hotel directly and the gentleman said he could combine since there was availability and to pay for the extra day at check-in. When I arrived a week later there was no information concerning the combining of the reservations, but I was in luck, there was availability for that extra day. I asked would I have to check out or change rooms and he said no. I was charged for a few things and gave a cash deposit for incidentals. The day I was at the other location the hotel called telling me that checkout was at noon and I needed to check out. I explained what had previously happened and that I was assured I didn’t need to check out. After about an hour of back and forth calls I told her I was not in the area and I would go straight to reception when I returned. She was not happy. Turned out no one had combined the reservations and the charges were for taxes only. I also must have missed something at check in because the room had not been serviced for several days. When I asked about it I was informed that I had to request it. When they came the first time I got toilet paper only. I requested again and told them about the faucet that was springing a leak. No one came. Turned out the hose was loose so I fixed it myself. In a week the room was serviced twice and the used coffee mugs from the first two days were still there when I left. Now I understand why there was mold in the shower. (I kept my flip flops on.) When I checked out I asked for a receipt. It seemed like a big deal to him. He told me to go online. I asked him to give me what he could. He helped someone else before giving it to me.

The location is very strategic, just across the street you can find Warung Pelita, a 24-hour Nasi Lemak restaurant. Then, if you want to go to the twin towers, you have to walk. It's quite economical because you bring kids. Oh, yes, the room has a bathtub, they enjoy it, and the breakfast is the best. Only the room equipment looks old and dusty.

Besides being strategic, MasyaAllah the receptionist is also helpful.

our room was quite noisy, located right besides the undergoing construction. the view from our window was construction and cemetery.

Minim Room Amenities and very confusing to find this hotel, because it’s merge hotel with Maya Hotel.. another trip better choose maya hotel ( same room, same building with better facilities)

the room was quite dirty & no tent :( the best location was just few minits from the twin towers

The staff is very friendly, especially when I just checked in at 00.02 and when we got to the room we asked for slippers and toothbrushes, they were delivered very quickly. Overall, a great stay here, starting from access, downtown, if you want to eat, just cross Nasi Kandar Pelita, to Petronas and to the mall and if you want to have coffee, the view of Petronas is only a 3-minute walk.... a fun vacation

We had good time here for 2 days. Confused about changing hotel name, all buildings called Maya hotel rn, not Alia Premier. Short walk from twin towers 👍🏻

Walking distance to KLCC! Spacious and comfortable room!

Booked two nights at Alia Premiere KLCC and now I’m questioning why my real house doesn’t look like this. 😩✨ 4.

Everything is fine. Only the toilet sink is leaking...so the toilet floor is wet.

The room was dirty, the blanket made my skin itch, and the towels had a terrible smell. The bathroom didn’t even have a door, which was completely unacceptable. To make matters worse, the hotel was located right next to a cemetery. We were given a room on the 4th floor — an unlucky number that should never exist in a properly designed building. But, the staff is very nice and friendly. The food is quite good