Brezza Hotel Sitiawan

I order the room that was twin/double room remark that already put as 2 single bed but when check in the staff inform that my room was only 1 queen bed. Then when I say why like this happen, the staff unable answer me, then if I wanted to have 2 single bed need to pay extra charges. To get the 2 single bed room, I have no choice I need to pay the extra charges. Then why have the room type as twin / double room choice in the room type if unable to give me the 2 single bed? This was a bad experience at this hotel.

Room TV not functional. Bathroom window lock was broken.

When entering the room, it smells really bad. The bathroom is dirty and smells bad, there are a lot of mosquitoes..

Good centralized location, on a quieter road. Public street parking available in front of hotel. Can only use Perak state car parking app or T&G e-wallet to pay for parking from 8am-6pm Mon-Sat, no more parking physical coupons or e-coupons. Convenient as near to many eateries & the wet market. Basic room set-up, no fridge or safe. No cupboard, only a few clothes hangars available. Bed is comfortable and room is quiet. The twin room has windows but no view as they open up to an air-well. Cleanliness in room & bath is good. No cigarettes smoke smell and stench from bathroom. Good water pressure. No shower curtain in bathroom so whole area may get very wet after shower. Air-conditioning works well. Strong TV & wifi signal. Water dispenser & ironing is provided in common areas. I enjoyed my stay as the room is comfortable & its surrounding area relaxing.

Too bad with this hotel service, I have check in but the housekeeping still access my room without my permission. And that time I was in the toilet too bad, and also they want to save until the reception Aircon also off feel that air recirculating too bad and hot at that area.

Easy parking spot . Cozy . Receptionist was soo friendly . <3

Ideally located and quite. Good place for budget travelers. Free parking

clean and comfort stay, not much to expect from a cheap hotel. WiFi is quite fast, mineral water and water dispenser available for guests. no kettle, no coffee and hairdryer in the room

Everything is very good but wifi is weak.

Everything is good but wifi is weak.

Staff are not friendly. We already paid, but still have a payment receipt. Long wait for check in, no lift available.

The room is clean, new and value for money. The only problem is the staff attitude when noticed I am booked through online. They offered me the homestay room that toilet is not attached in the room and I need to walk outside the room if I would like to go to toilet. The reason they gave me was there are full house and no more room available for me. My booking room is deluxe double room. They told me the money I paid is too low and they only able to provide me the homestay room. I was insisted to get the room I booked and finally they are no choice and just find me the room I booked. I hope that management can properly handle well this problem.

Clean, big, new, budget and reasonable price.

OK and reasonable price but wifi is available but not working properly.

Overall not bad, room is cleaned and comfortable, just hot shower not that hot.

Worth every penny spent. Great hot shower!

very nice and clean room. easy parking

The mattress is as hard as rock The pillow is so thick that you can get pain the next day. Really cannot sleep with the hard mattress.

So comfort with reasonable price

The service was excellent. Receptionist and cleaners were very kind and helpful. I love their toilet's water pressure and water temperature, it was powerful and hot enough.