Hostal Amigo - Hostel

Amigo Hostel blamed me for not cleaning the kitchen well enough. The funny thing ia that I cleaned up after two OTHER guests. This meant nothing to the hotel staff. In a show of pettiness, the staff took away MY kitchen access. One staff member got in my face, touched me and my coffee cup. All I wanted to do was heat up some water in the microwave...which was already being used by someone else. It When I removed the staff's hand from my property, nothing happened. Another fuest heated water fir me. The next day, front desk staff chose to call the Police! I am fine with being refused service for any reason. It is a civil matter and, to tell the truth, I don't really care. I don't want to stay where the staff are overbearing, can't admit a mistake, and don't even want me. How silly! I had a laugh with the Cops outside, too. This same hotel called the Police on a guest whose key snapped into two pieces when he turned it in the door lock.This hotel has a toxic culture.

The room was private but the bed was hard.

Staff was courteous and very accommodating. Pleasant stay.

Great service

Some staff helpful some other staff not so courteous.

overbooked, no bed available

It was easy to get there.

The bed are extremely uncomfortable, they have a ridiculous amount of rules that they don’t explain, no elevator plus they don’t show you where your room is located, kitchen closes at 8pm, they have no soap in the facility so everyone uses the restroom without washing theirs hands, weird people, no real common area, and someone sold my Puma slides.

Pictures could be more accurate. But for the price it was all good. I was a solo traveller and only spent 1 night so I had no issues. Lovely staff!

I like the neighborhood and the place, the only thing I didn't like was the bed, was a bit uncomfortable, for 1 or 2 nights it's ok also reasonable with the price

It doesn’t have the private curtains of nicer hostels, but it’s good value in a good location. The kitchen closes too early (8 pm).

The staff was friendly, the sheets pillows were clean

Clean environment, super friendly staff.

Ea un muy buen lugar

Stay was ok...it was my first time staying with 7 other young kids in the same room. I made friends...But i would not stay there again only because its a bunch of young kids that are going in and out of room all night disturbing your sleep...

Everything was average there is possibility of upgradation aswell

Very convenient location

Before I even arrived they cancelled my first reservation due to a problem with my card and when I rebooked they charged be double. When we arrived they almost couldn’t find our reservation at all and when my friend joined us two days later they told her there was no rooms even tho she also had a reservation. They simply couldn’t find it. Finally they put her into a room. Me and my other friend who were travelling together were put into a “mixed dorm” that was all men except for us who kept the door open all night long and would come and go all night turning the lights on and off while I slept. When I complained they changed our room and put us in the same room as my third friend which was fine. Also our first room had no windows. On our last night at the hostel there were two beds left in our dorm and the front desk man came In while we were all in bed with the lights out. He turned the lights on and tried to find beds for the three new people but they didn’t exist. They are poorly organized and it’s not a very social hostel…good showers tho…

I made a reservation to only sleep 4 hours, I arrived at 4:30 am and I wanted to stay until 9:00 am. The people at the reception only accepted cash for the reservation and I did not have any, because of that I booked online through Expedia and when I showed them the reservation they told me that they could not let me in because check-in was until 3:00pm

Staff gave me an excellent recommendation on where to get a massage at Manthra Day Spa, located within Casa del Cine, just around the corner. Then I enjoyed a fine meal in the upscale restaurant located within Hotel Punto MX nearby. Great location, and I enjoyed their free library.