What do past guests say about Hotel Puebla Plaza?

Hotel Puebla Plaza is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Puebla Plaza

Name: Hotel Puebla Plaza
Address: 5 Poniente No 111, Downtown, Puebla, Estado de Puebla, Mexico, 72000, 5 Poniente No 111, Estado de Puebla, 72000, Mexico
Rating: 6.6

Hotels

6.6

/10

Pleasant

249 reviews

What Guests Say About Their Stay

Mariana

10.0

/ 10

Muy lindo, gente amable, las habitaciones súper cómodas, wi-fi, cable, nos dieron cafetera y café para el desayuno, agua, vasos. Excelente servicio en la habitación. Además está cerca del mercado, queríamos conocer y a metros de la plaza central y zócalo. Excelente, lo recomiendo por precio y Calidad

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Verified traveler

10.0

/ 10

We were lucky enough to get a room during a very busy weekend and stayed one night only. The room was big, comfortable, and clean. The water was hot, the hair products good and despite the crowded streets, it was very quiet for us to rest a while. For three friends traveling together, it was a good budget/comfort pick. No elevator, so be mindful of heavy luggage. Nevetheless, the concierge helped with the bags and getting taxis.

Verified traveler

10.0

/ 10

Located in the heart of Puebla, El Zocalo, this room will not disappoint. The room was as described, no surprises. No pressure from reception. We brought many friends from our course we attended to review and prepare for the next class day and at times had up to eight people at once in the room, reception didn't question us once! They minded their own, and we of course behaved. Also; great food stands right across the street as you exit the hotel. Can't go wrong with this place. Sure it's nothing fancy, but it served its purpose well! =)

In the Area

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5 Poniente No 111, Downtown, Puebla, Estado de Puebla, Mexico, 72000

Main Facilities

24-Hour Front Desk

WiFi

Hotel Puebla Plaza is located in area / city Puebla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Puebla Plaza

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What's around Hotel Puebla Plaza

5 Poniente No 111, Downtown, Puebla, Estado de Puebla, Mexico, 72000

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Discover More About Hotel Puebla Plaza

General

Near Zócalo de Puebla

Location

A stay at Hotel Puebla Plaza places you in the heart of Puebla, steps from Zócalo de Puebla and Palafoxiana Library. This hotel is 11.2 mi (18 km) from Africam Safari and 8.5 mi (13.7 km) from Great Pyramid of Cholula.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Palafoxiana Library - 0.1 km / 0.1 mi
Zócalo de Puebla - 0.1 km / 0.1 mi
Puebla Cathedral - 0.2 km / 0.1 mi
Bello Museum - 0.3 km / 0.2 mi
Profetica - 0.3 km / 0.2 mi
Amparo Museum - 0.4 km / 0.2 mi
Los Sapos Bazaar - 0.5 km / 0.3 mi
Candy Street - 0.5 km / 0.3 mi
Santo Domingo Church - 0.5 km / 0.3 mi
Rosario Chapel - 0.5 km / 0.3 mi
Iglesia de la Compañía - 0.6 km / 0.4 mi
Callejon del Sapo - 0.6 km / 0.4 mi
Poblano de Arte Virreinal Museum - 0.6 km / 0.4 mi
Santa Monica Convent and Museum of Religious Art - 0.7 km / 0.4 mi
Mexican Revolution Museum - 0.7 km / 0.4 mi

The preferred airport for Hotel Puebla Plaza is Puebla Intl. Airport (PBC) - 36.4 km / 22.6 mi

Facilities

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Business Facilities

Featured amenities include express check-in, express check-out, and a 24-hour front desk.

Dining

Take advantage of the hotel's 24-hour room service.

Rooms

Make yourself at home in one of the 37 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and a turndown service.

All facilities in Hotel Puebla Plaza

Common Space

Lobby

Others

Hotel Services

Luggage storage
Express check-in
Express check-out
Multilingual staff
24-hour Receptionist

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Public Facilities

Smoke-free area

Accommodation Policy & General Information in Hotel Puebla Plaza

Translate

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:

14:00 - 19:00

Check-out:

Before 11:30

Service Animals Not Allowed

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Contactless check-in is available, No elevators

General Information

Popular Facilities	24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 14:00 - 19:00 - to 11:30
Available rooms at Hotel Puebla Plaza	37
Number of floors in Hotel Puebla Plaza	5
Another facilities in Hotel Puebla Plaza	Luggage storage, Express check-in, Express check-out, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Puebla Plaza

What are available facilities at Hotel Puebla Plaza?

There are top facilites at Hotel Puebla Plaza such as 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Puebla Plaza?

The standard check-in time at Hotel Puebla Plaza is starting from 14:00 - 19:00 while the latest check-out time is at Before 11:30

What is the star rating of Hotel Puebla Plaza?

Hotel Puebla Plaza is a 2.5-star hotel.

How many floors does Hotel Puebla Plaza have?

Hotel Puebla Plaza has 5 floors.

How many rooms are available at Hotel Puebla Plaza?

Hotel Puebla Plaza has 37 rooms in total.

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More Reviews from Other Guests in Hotel Puebla Plaza

Overall Ratings & Reviews Hotel Puebla Plaza

Other sources (249)

6.6

Pleasant

From 249 reviews

Cleanliness

7.4

Room Comfort

6.4

Location

8.2

Service and Facilites

7.2

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Traveler Reviews Hotel Puebla Plaza

Number of reviews per page

Top reviews

Edgar

8.0

/10

Reviewed 76 week(s) ago

Expedia Group verified review

Close to the zocalo , nice area.

Carlos

6.0

/10

Reviewed 108 week(s) ago

Expedia Group verified review

Cheap hotel to stay in downtown…

Montserrat

Friends and Family Family

2.0

/10

Reviewed 151 week(s) ago

Hotels.com verified review

We found the hotel Closed upon arrival. Had to booked another one in emergency. Reported immediately to Hotels.com. This case is pending resolution.

Javier Antonio

Leisure

2.0

/10

Reviewed 175 week(s) ago

Expedia Group verified review

I showed up at 4pm to check in and nobody was there to open the door for me. So i went to lunch and came back half an hour later. Leaning lady opened the door and informed me that nobody was working and she didnt know when somebody would be at the desk to check me in. Pretty infuriating!

Jose

Friends and Family Family

8.0

/10

Reviewed 240 week(s) ago

Hotels.com verified review

My experience here was great. The gal in the front desk was amazing in providing detailed recommendations on getting around the city and provided sources for day trips.

Justin

8.0

/10

Reviewed 341 week(s) ago

Hotels.com verified review

I stayed here twice and had a good experience both times. The reception and cleaning staff are wonderful and you can't beat the central location.

Justin

8.0

/10

Reviewed 341 week(s) ago

Hotels.com verified review

The reception and cleaning staff here were really excellent, but speak limited English. The location can't be beat as it is less than a block from the cathedral and walkable to the historic center sites of interest. The only improvements I would make would be to include a bathmat with the daily linens, have a towel rod or hook in the bathroom, and to have a shelf near the bathroom sink for putting toiletries. I will definitely stay here the next time I'm in Puebla!

Osvaldo

with Friends

10.0

/10

Reviewed 376 week(s) ago

Hotels.com verified review

Great location

Verified traveler

with Friends

10.0

/10

Reviewed 389 week(s) ago

Hotels.com verified review

claudia

with Friends

8.0

/10

Reviewed 390 week(s) ago

Hotels.com verified review

The service it was nice but in the night I was in need of assistance and nobody respond to my call.

Verified traveler

4.0

/10

Reviewed 407 week(s) ago

Expedia Group verified review

Good location in downtown Puebla, rooms and beds too small, no wi-fi

Juan Pablo

with Partner

4.0

/10

Reviewed 442 week(s) ago

Hotels.com verified review

Small rooms without phone or facing outside windows. The whole hotel smells to chlorine. No extra sets of sheets, blankets. Reception won't pick up the phone if there is no more vacancy even if you are a guest already

Adelle

2.0

/10

Reviewed 455 week(s) ago

Expedia Group verified review

Horrible hotel, we pay for junior suite with double bed and they give us a very small tittle room with only one bed. very small bathroom. we ask for a extra pillow and the answer NO we don't have extra pillows.

Verified traveler

8.0

/10

Reviewed 477 week(s) ago

Expedia Group verified review

Very nice colonial feel, very good location right where you want to be.

Friar Luis

6.0

/10

Reviewed 490 week(s) ago

Expedia Group verified review

The price is perfect. I think we have what we pay. The place is kid of old, but is part of the architecture.

Linda

Family

10.0

/10

Reviewed 505 week(s) ago

Hotels.com verified review

The personal was always polite

David

8.0

/10

Reviewed 526 week(s) ago

Hotels.com verified review

Overall, very good. The exception was consistent poor WiFi reception.

Dennis

6.0

/10

Reviewed 552 week(s) ago

Hotels.com verified review

Great location, small room. Nice staff in a very old building with lots of history. Lots of stairs and easy to get lost in.

Verified traveler

with Partner

8.0

/10

Reviewed 556 week(s) ago

Hotels.com verified review

Great and affordable rooms, perfect location.

2.0

/10

Reviewed 563 week(s) ago

Expedia Group verified review

They lost my reservation and made me deal with it. The room was a lot hotter than either the rest of the hotel and outside of it. Hair on the bathroom and on top of the TV. Several spider webs hanging from the ceiling. Free WiFi but extremely weak signal. The only window in the rooms opens to a hallway, with no curtain anyone can see you inside the room.

Number of reviews per page

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