El Gran Maya at Chichen Itza

Lodge
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9.0
Exceptional
226 reviews

What Guests Say About Their Stay

Sowmya

10.0
/ 10
The hacienda property is spectacular. The lush tropical surroundings and the pool is extremely beautiful and so very relaxing. The restaurant is fantastic with plenty of local Mayan dishes both for meat eaters and vegetarians and vegans. The rooms are very comfortable with lots of traditional Spanish colonial accents. Lastly, the hotel staff is superb..very polite welcoming and helpful! Best hotel I have stayed at. Super relaxing rejuvenating stay.

Jason

10.0
/ 10
This resort stay was amazing and genuinely beyond my expectations. The jungle atmosphere is the whole experience—peaceful, romantic, and nearly effortless from check-in to checkout. If you’re expecting a brand-new, ultra-modern “2025-built” 5-star resort, you’re missing the point of staying within about 1,000 feet of Chichén Itzá and being immersed in nature. The entire site was very clean, and the beds were super comfortable. The staff were nothing but welcoming—friendly and they sparked conversations in a natural way without ever being obtrusive. Service felt easy and relaxed, which is exactly what we wanted. The food was right in line with what we hoped for—solid 4–5 star quality. We stayed in a lodge with a single bed, and the air conditioning was more than adequate (honestly, it was set too cold when we arrived—nice problem to have). No real need for an alarm clock if you sleep with the windows open—the natural sounds are the perfect wake-up call. We visited at the end of February and avoided crowds completely—only about 4–5 cars in the parking lot. It’s far enough from the hustle and bustle of Cancun to truly unwind. I would return without a doubt, and I definitely recommend it to anyone looking for a relaxing, romantic stay in a unique jungle setting near Chichén Itzá.

Matthew

10.0
/ 10
Room was very clean. The setting was absolutely beautiful. The food was excellent. The pools were very nice. The staff are super dedicated. Great place.
In the Area
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Carretera Merida-Cancun, Km 120, In the heart of Chichen Itza, Tinum, Estado de Yucatán, Mexico, 97752

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
El Gran Maya at Chichen Itza is a accommodation is located at Tinum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around El Gran Maya at Chichen Itza

Carretera Merida-Cancun, Km 120, In the heart of Chichen Itza, Tinum, Estado de Yucatán, Mexico, 97752
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Lobby El Gran Maya at Chichen Itza
Exterior 2 El Gran Maya at Chichen Itza

Discover More About El Gran Maya at Chichen Itza

General
Near El Caracol

Location
With a stay at El Gran Maya at Chichen Itza in Chichen Itza, you'll be within a 10-minute walk of El Caracol and Pyramid of Kukulkan. This family-friendly lodge is 0.1 mi (0.1 km) from Pre-Hispanic City of Chichen-Itza and 2.4 mi (3.9 km) from Cenote Ik kil.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

El Caracol - 0.5 km / 0.3 mi
Temple of the Warriors - 0.7 km / 0.4 mi
Court of the Thousand Columns - 0.7 km / 0.4 mi
Pyramid of Kukulkan - 0.8 km / 0.5 mi
Platform of the Eagles and Jaguars - 0.9 km / 0.6 mi
Temple of the Bearded Man - 1 km / 0.6 mi
Red House (El Chichanchob) - 1.1 km / 0.7 mi
Pre-Hispanic City of Chichen-Itza - 1.8 km / 1.1 mi
Cenote Ik kil - 3.6 km / 2.2 mi
Gran Juego de Pelota - 14.5 km / 9 mi
Cenote Yokdzonot - 19 km / 11.8 mi
Cenote Zahamal - 37.7 km / 23.4 mi
Cenote Samula - 39.3 km / 24.4 mi
Cenote Xkeken - 39.4 km / 24.5 mi
Cenote Chihuán - 41.5 km / 25.8 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and bicycles to rent. Additional amenities at this lodge include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Grab a bite to eat at one of the lodge's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to noon for a fee.

Rooms
Make yourself at home in one of the 38 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

All facilities in El Gran Maya at Chichen Itza

Swimming Pool El Gran Maya at Chichen Itza
Swimming Pool
Entertainment Facility El Gran Maya at Chichen Itza
Entertainment Facility
Fitness Center El Gran Maya at Chichen Itza
Fitness Center
Functional Hall El Gran Maya at Chichen Itza
Functional Hall
Common Space El Gran Maya at Chichen Itza
Common Space

Transportation

  • Secure parking
  • Bus/truck parking
  • Bicycle rental

Things to Do

  • TV lounge
  • Spa
  • Outdoor pool
  • Picnic area
  • Garden
  • Barbecue
  • Outdoor facilities

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities

Nearby Facilities

  • Gift shop
  • Shops
  • ATM/Banking

Sports and Recreations

  • Horse riding
  • Billiard

Accommodation Policy & General Information in El Gran Maya at Chichen Itza

Translate
Important Note
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for full breakfast: approximately MXN 488 for adults and MXN 488 for children
  • Airport shuttle fee: MXN 6300 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Property does not require health documentation at check-in, No cribs (infant beds) available, Private host property, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at El Gran Maya at Chichen Itza
38
Another facilities in El Gran Maya at Chichen Itza
Secure parking, Bus/truck parking, Bicycle rental, TV lounge, Spa

Frequently asked question in El Gran Maya at Chichen Itza

What are available facilities at El Gran Maya at Chichen Itza?
There are top facilites at El Gran Maya at Chichen Itza such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at El Gran Maya at Chichen Itza?
The standard check-in time at El Gran Maya at Chichen Itza is starting from From 15:00 while the latest check-out time is at Before 12:00
Does El Gran Maya at Chichen Itza provide breakfast?
Yes, El Gran Maya at Chichen Itza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Gran Maya at Chichen Itza?
El Gran Maya at Chichen Itza is a 4.5-star hotel.
How many rooms are available at El Gran Maya at Chichen Itza?
El Gran Maya at Chichen Itza has 38 rooms in total.
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More Reviews from Other Guests in El Gran Maya at Chichen Itza

9.0
Exceptional
From 226 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.6

Service and Facilites

9.2

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Traveler Reviews El Gran Maya at Chichen Itza

Number of reviews per page
20
40
Top reviews
Sowmya
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The hacienda property is spectacular. The lush tropical surroundings and the pool is extremely beautiful and so very relaxing. The restaurant is fantastic with plenty of local Mayan dishes both for meat eaters and vegetarians and vegans. The rooms are very comfortable with lots of traditional Spanish colonial accents. Lastly, the hotel staff is superb..very polite welcoming and helpful! Best hotel I have stayed at. Super relaxing rejuvenating stay.
Read More
Jason
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

This resort stay was amazing and genuinely beyond my expectations. The jungle atmosphere is the whole experience—peaceful, romantic, and nearly effortless from check-in to checkout. If you’re expecting a brand-new, ultra-modern “2025-built” 5-star resort, you’re missing the point of staying within about 1,000 feet of Chichén Itzá and being immersed in nature. The entire site was very clean, and the beds were super comfortable. The staff were nothing but welcoming—friendly and they sparked conversations in a natural way without ever being obtrusive. Service felt easy and relaxed, which is exactly what we wanted. The food was right in line with what we hoped for—solid 4–5 star quality. We stayed in a lodge with a single bed, and the air conditioning was more than adequate (honestly, it was set too cold when we arrived—nice problem to have). No real need for an alarm clock if you sleep with the windows open—the natural sounds are the perfect wake-up call. We visited at the end of February and avoided crowds completely—only about 4–5 cars in the parking lot. It’s far enough from the hustle and bustle of Cancun to truly unwind. I would return without a doubt, and I definitely recommend it to anyone looking for a relaxing, romantic stay in a unique jungle setting near Chichén Itzá.
Read More
Matthew
icon-with Children
with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Room was very clean. The setting was absolutely beautiful. The food was excellent. The pools were very nice. The staff are super dedicated. Great place.
Lilia
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room was clean and staff was courteous and very helpful. The property was very unique and beautiful.
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Property is large with plenty of natural space. They are renovating the buildings with 14 of the 36 units completed.
Charlie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Uniquely, beautiful property both the grounds and buildings! I highly recommend staying there.
Ambar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staying at The Lodge at Chichen Itza was such a unique and memorable experience. It feels surreal to be so close to the ruins, surrounded by history and completely immersed in nature — you really feel like you’re in the middle of the jungle. The grounds are absolutely beautiful, with a classic hacienda style and tons of lush plants everywhere you look. Even though the property is going through some updates, it didn’t take away from our stay at all — it actually feels like the place is growing and coming back to life. The pool area is gorgeous and perfect for cooling off after exploring. The staff was incredible — so friendly and welcoming, they really make you feel like family. They were always happy to chat, help with anything we needed, and even gave great tips on places to visit nearby. The food was a highlight too — fresh, balanced, and tasty any time of day. The drinks were great (and well-priced!), and the desserts, especially the marquesitas, were so good. Our room had a rustic charm, everything worked well, and it was spotlessly clean. We only wish we could have stayed longer. Between the warm hospitality, beautiful setting, and the once-in-a-lifetime experience of staying right next to Chichen Itza, this place is truly special. Highly recommend for anyone wanting to combine history, culture, and a jungle escape.
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Claudia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 240 week(s) ago

Expedia Group verified review

Location is great, air conditioner was a bit of a challenge to get it to the right temperature. The bathroom was outdated
Eugenia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 246 week(s) ago

Expedia Group verified review

Bungalows, palapa roofs, food, gardens, pool, view of the Mayan observatory, sunshine, warmth. What’s not to like.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 246 week(s) ago

Expedia Group verified review

This is the only place to stay for a visit to Chichen Itza. They have a five minute shuttle to the archaeological site and will even sell you a ticket before you go so you don’t have to wait in line. Plus it’s a really nice Hacienda style hotel
Fernando
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 250 week(s) ago

Expedia Group verified review

Environment and landscapes
Edward
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 251 week(s) ago

Expedia Group verified review

It's a beautiful place and we enjoyed our stay. For the price, it would be nice to have better amenities in the rooms, and overall the service was very friendly but oddly sparse. That said, we'd recommend it.
Fabian
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 251 week(s) ago

Expedia Group verified review

Eco resort next to Chichén itza. Best place to stay in town. Not much else around.
SHANNON
icon-
6.0
/10
Reviewed 254 week(s) ago

Hotels.com verified review

There is no internet or TV in the rooms and this is told to you at check in with no sympathy or empathy. Alfonso and Alex in the restaurant were amazing, and so was Sergio the bellman. Nice place to stay when you visit Chichen Itza but be prepared to DISCONNECT. The staff have daily meetings in the middle of the reception area, which is awkward for guests. They should find another place...
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Olivier
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 257 week(s) ago

Hotels.com verified review

Definitely not a 5 star hotel. At best a 2 star. Everything is old, in bad shape and outdated from the 90s. Way overpriced for the service
Allen
icon-with Partner
with Partner
10.0
/10
Reviewed 257 week(s) ago

Hotels.com verified review

Such a beautiful place. So relaxing. An awesome staff. Can’t wait to return.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 258 week(s) ago

Hotels.com verified review

The Lodge was an absolute find! We found the staff very friendly, the restaurant very good, and the room very clean. The property was gorgeous. We could tell the hotel was just reopening post Covid, but we were so pleased we extended 2 nights. You can see parts of Chichen Itza from the lobby. We would come back
Sofia
icon-Leisure
Leisure
8.0
/10
Reviewed 263 week(s) ago

Expedia Group verified review

Staff was great hotel was in decline, could be Covid.
BLANCA E
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 270 week(s) ago

Expedia Group verified review

Excelent service,
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 271 week(s) ago

Expedia Group verified review

If you want to disconnect and be treated like the royalty that has stayed here, this is the place for you.
Number of reviews per page
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Exterior 4 El Gran Maya at Chichen Itza

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