Potala Guest House

Hotels
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7.5
/10
Pleasant
47 reviews

What Guests Say About Their Stay

Michele

10.0
/ 10
I nearly missed this hotel because the review average was below 8. After looking more closely, I realized that the average is low because of reviews during their renovations a few years ago and there aren't enough recent ones. This is a shame because it is a great place to stay. Absolutely the cleanest hotel I've ever stayed at in Nepal. I took a room in the newer section and it was spacious and comfortable and tastefully decorated. The service was excellent and every staff member from the desk to the cleaning people were very friendly and attentive. The newer section is set back from the street, so there was no Thamel noise, and the windows look down on the nice garden and koi pond below.

Verified traveler

10.0
/ 10
I have been staying at the Potala GH since 1994 and always find it very satisfying and welcoming

Sunil Kumar Chakrabartty

10.0
/ 10
We stayed two nights 10th and 11th of September 2014. Our overall stay is highly satisfactory. Service is very good. Many hotels and restaurants of your choice are in the neighborhood. I will be happy to recommend this hotel to anyone.
In the Area
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Chhetrapati Thamel, J.P Road, Infront of the J.P School, Makwānpur, Nārāyanī Zone, Madhyamanchal, Nepal

Main Facilities

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24-Hour Front Desk
WiFi
Potala Guest House is a hotel is located at Makwanpur. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Potala Guest House

Chhetrapati Thamel, J.P Road, Infront of the J.P School, Makwānpur, Nārāyanī Zone, Madhyamanchal, Nepal
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Lobby Potala Guest House
Lobby 2 Potala Guest House

Discover More About Potala Guest House

General


In Kathmandu (Thamel)

Location


With a stay at Potala Guest House, you'll be centrally located in Kathmandu, within a 10-minute drive of Pashupatinath Temple and Boudhanath. This hotel is 0.3 mi (0.5 km) from Kathesimbhu Stupa and 0.4 mi (0.7 km) from Nara Devi Temple.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Temples of the Elements - 0.4 km / 0.2 mi
Three Goddesses Temples - 0.5 km / 0.3 mi
Kathesimbhu Stupa - 0.6 km / 0.4 mi
Garden of Dreams - 0.6 km / 0.4 mi
Nara Devi Temple - 0.7 km / 0.4 mi
Asan Bazaar - 0.7 km / 0.4 mi
Hari Shanker Temple - 0.9 km / 0.6 mi
Jagan Narayan Temple - 0.9 km / 0.6 mi
Ballys Casino - 0.9 km / 0.6 mi
Akash Bhairav Temple - 1 km / 0.6 mi
Narayanhity Palace Museum - 1 km / 0.6 mi
Mahendreshwar Temple - 1 km / 0.6 mi
Kotilingeshwar Mahadev Temple - 1 km / 0.6 mi
Indra Chowk - 1 km / 0.6 mi
Indrapur Temple - 1 km / 0.7 mi

The preferred airport for Potala Guest House is Tribhuvan Intl. Airport (KTM) - 5.8 km / 3.6 mi

Facilities


Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, shopping on site, and a television in a common area.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kathmandu? This hotel has 366 square feet (34 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 64 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Potala Guest House

Common Space Potala Guest House
Common Space
Lobby Potala Guest House
Lobby
Accommodation Services Potala Guest House
Accommodation Services
Exterior Potala Guest House
Exterior
Bedroom Potala Guest House
Bedroom

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Rooftop terrace
  • Terrace
  • Motorcycle parking

Things to Do

  • TV lounge
  • Garden

Business Facilities

  • Business facilities
  • Conference rooms

Nearby Facilities

  • Shops
  • ATM/Banking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in Potala Guest House

Translate
Important Note
  • Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 12:00

  • Fee for cooked-to-order breakfast: approximately NPR 900 for adults and NPR 600 for children
  • Airport shuttle fee: NPR 2000 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available, No elevators

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Potala Guest House
64
Number of floors in Potala Guest House
5
Another facilities in Potala Guest House
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Potala Guest House

What are available facilities at Potala Guest House?
There are top facilites at Potala Guest House such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Potala Guest House?
The standard check-in time at Potala Guest House is starting from From 12:00 while the latest check-out time is at Before 12:00
Does Potala Guest House provide breakfast?
Yes, Potala Guest House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Potala Guest House?
Potala Guest House is a 3.0-star hotel.
How many floors does Potala Guest House have?
Potala Guest House has 5 floors.
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More Reviews from Other Guests in Potala Guest House

Overall Ratings & Reviews Potala Guest House

Traveloka (1)
Other sources (46)
7.6
Pleasant
From 46 reviews
Cleanliness

7.2

Room Comfort

6.8

Location

8.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Potala Guest House

Number of reviews per page
20
40
Top reviews
Ziyu
icon-with Friends
with Friends
2.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

I recently booked a Deluxe room at your hotel, paid in full, and arrived expecting the room I reserved. However, upon check-in, I was placed in a smaller room on the 3rd floor without any prior notification. This room is clearly $20 less than the Deluxe room I originally paid for. I requested either to be moved to the correct room or to receive the $20 price difference as a refund. Shockingly, your staff suggested I cancel my reservation and rebook for the smaller room, even though I had already checked in, and it’s not possible to cancel the reservation on Expedia after I check in. This is completely unacceptable. If you had informed me before my arrival that my reserved room was unavailable, I would have had the option to cancel or adjust my booking. Instead, you allowed someone to extend their stay in the room I booked and expected me to settle for a smaller room at the same price. I paid for a Deluxe room, and I expect either the room I reserved or a proper refund for the price difference. Your team’s explanation about waiting to see the price difference you received is irrelevant and makes no sense. I paid $20 more for a better room, and I should not have to bear the consequences of your mismanagement. This experience has been incredibly disappointing, and your approach to resolving it is far from professional.
Read More
Syafiq
icon-
8.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

This was the 2nd time that I have been to Potala and the rooms are not as good as the first one as it was fully booked and nearer to one of the festive season.
Michele
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

I nearly missed this hotel because the review average was below 8. After looking more closely, I realized that the average is low because of reviews during their renovations a few years ago and there aren't enough recent ones. This is a shame because it is a great place to stay. Absolutely the cleanest hotel I've ever stayed at in Nepal. I took a room in the newer section and it was spacious and comfortable and tastefully decorated. The service was excellent and every staff member from the desk to the cleaning people were very friendly and attentive. The newer section is set back from the street, so there was no Thamel noise, and the windows look down on the nice garden and koi pond below.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Really comfortable beds, good location and they offered a free airport pick up
Verified traveler
10.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

Good accommodation nice staff friendly and clean room
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

I have been staying at the Potala GH since 1994 and always find it very satisfying and welcoming
Peter
8.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Potala staff are particularly friendly and helpful. The hotel is in an ideal location.
Heather
6.0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

Have stayed at Potala on previous visits and service and facilities were excellent. A little disappointed this time as basic room dusty and uncomfortable due to ongoing renovations. Unable to ungrade so moved to alternate hotel
Verified traveler
2.0
/10
Reviewed 525 week(s) ago

Expedia Group verified review

The room we were assigned was not representative of the hotel description and pictures on the website. The room was rundown.
Dale
8.0
/10
Reviewed 549 week(s) ago

Expedia Group verified review

The guest house was being renovated over winter so it wasn't at it's usual best, The staff were fantastic and volunteered to go out to the airport to pick up my delayed baggage when I couldn't do it. The room was fine although the bathroom floor got very wet when the shower was used. I'd go back because of the great staff.
Dale
8.0
/10
Reviewed 555 week(s) ago

Expedia Group verified review

The hotel was being renovated but all was fine. But the best thing is that the staff volunteered to go to the airport to recover my bag lost by Air Asia as I was out of town for a week. They were exceptional.
George
icon-Family
Family
8.0
/10
Reviewed 594 week(s) ago

Hotels.com verified review

A great hotel with extremely friendly staff and helpful service! An oasis in the middle of Kathmandu.
Brett
8.0
/10
Reviewed 612 week(s) ago

Expedia Group verified review

Located right in the midst of Thamel, close to everything there. Basic accomodations but clean and safe. They have a safe if you require it as well as locked storage if you're out of town for a few days and need to store luggage/bag, etc. Friendly staff who speak good english. Reasonable prices (I paid 1200 rs per night while I was there). They also have free wifi which is nice.
Read More
Sandeep
6.0
/10
Reviewed 616 week(s) ago

Expedia Group verified review

Nothing great about the hotel.........,............,...
Sunil Kumar Chakrabartty
icon-Family
Family
10.0
/10
Reviewed 621 week(s) ago

Hotels.com verified review

We stayed two nights 10th and 11th of September 2014. Our overall stay is highly satisfactory. Service is very good. Many hotels and restaurants of your choice are in the neighborhood. I will be happy to recommend this hotel to anyone.
eduardo
4.0
/10
Reviewed 625 week(s) ago

Expedia Group verified review

Interior room. No generator for the energy cut-downs.
Singh
icon-Family
Family
6.0
/10
Reviewed 634 week(s) ago

Hotels.com verified review

The picture being publicised is not of Potala Guest House, may be of some other hotel or fake. The room was spacious but not clean. Basic requirements like brush, toothpaste, shaving kit not given, very small pieces of soap given, staff reluctant to provide more. Truly cheap hotel.
Claire
10.0
/10
Reviewed 640 week(s) ago

Hotels.com verified review

Clean, great location
Satyarajasekhar
8.0
/10
Reviewed 645 week(s) ago

Expedia Group verified review

Available all time are: tea, hot water for bathing, power, TV Unavailable: fan (makes sense since weather is already cool)
Alex
8.0
/10
Reviewed 653 week(s) ago

Hotels.com verified review

We stayed three nights upon our arrival in Nepal. The location worked well for us as there are many restaurants less than 3 minutes of walking, and lots of competitive pricing from the various outdoor clothing shops . The room was a bit chilly in the mornings, but it was worth it for the low price.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Potala Guest House

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Potala Guest House

Traveloka (1)
Other sources (46)
7.6
Pleasant
From 46 reviews
Cleanliness

7.2

Room Comfort

6.8

Location

8.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Potala Guest House

Number of reviews per page
20
40
Top reviews
Ziyu
icon-with Friends
with Friends
2.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

I recently booked a Deluxe room at your hotel, paid in full, and arrived expecting the room I reserved. However, upon check-in, I was placed in a smaller room on the 3rd floor without any prior notification. This room is clearly $20 less than the Deluxe room I originally paid for. I requested either to be moved to the correct room or to receive the $20 price difference as a refund. Shockingly, your staff suggested I cancel my reservation and rebook for the smaller room, even though I had already checked in, and it’s not possible to cancel the reservation on Expedia after I check in. This is completely unacceptable. If you had informed me before my arrival that my reserved room was unavailable, I would have had the option to cancel or adjust my booking. Instead, you allowed someone to extend their stay in the room I booked and expected me to settle for a smaller room at the same price. I paid for a Deluxe room, and I expect either the room I reserved or a proper refund for the price difference. Your team’s explanation about waiting to see the price difference you received is irrelevant and makes no sense. I paid $20 more for a better room, and I should not have to bear the consequences of your mismanagement. This experience has been incredibly disappointing, and your approach to resolving it is far from professional.
Read More
Syafiq
icon-
8.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

This was the 2nd time that I have been to Potala and the rooms are not as good as the first one as it was fully booked and nearer to one of the festive season.
Michele
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

I nearly missed this hotel because the review average was below 8. After looking more closely, I realized that the average is low because of reviews during their renovations a few years ago and there aren't enough recent ones. This is a shame because it is a great place to stay. Absolutely the cleanest hotel I've ever stayed at in Nepal. I took a room in the newer section and it was spacious and comfortable and tastefully decorated. The service was excellent and every staff member from the desk to the cleaning people were very friendly and attentive. The newer section is set back from the street, so there was no Thamel noise, and the windows look down on the nice garden and koi pond below.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Really comfortable beds, good location and they offered a free airport pick up
Verified traveler
10.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

Good accommodation nice staff friendly and clean room
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

I have been staying at the Potala GH since 1994 and always find it very satisfying and welcoming
Peter
8.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Potala staff are particularly friendly and helpful. The hotel is in an ideal location.
Heather
6.0
/10
Reviewed 457 week(s) ago

Expedia Group verified review

Have stayed at Potala on previous visits and service and facilities were excellent. A little disappointed this time as basic room dusty and uncomfortable due to ongoing renovations. Unable to ungrade so moved to alternate hotel
Verified traveler
2.0
/10
Reviewed 525 week(s) ago

Expedia Group verified review

The room we were assigned was not representative of the hotel description and pictures on the website. The room was rundown.
Dale
8.0
/10
Reviewed 549 week(s) ago

Expedia Group verified review

The guest house was being renovated over winter so it wasn't at it's usual best, The staff were fantastic and volunteered to go out to the airport to pick up my delayed baggage when I couldn't do it. The room was fine although the bathroom floor got very wet when the shower was used. I'd go back because of the great staff.
Dale
8.0
/10
Reviewed 555 week(s) ago

Expedia Group verified review

The hotel was being renovated but all was fine. But the best thing is that the staff volunteered to go to the airport to recover my bag lost by Air Asia as I was out of town for a week. They were exceptional.
George
icon-Family
Family
8.0
/10
Reviewed 594 week(s) ago

Hotels.com verified review

A great hotel with extremely friendly staff and helpful service! An oasis in the middle of Kathmandu.
Brett
8.0
/10
Reviewed 612 week(s) ago

Expedia Group verified review

Located right in the midst of Thamel, close to everything there. Basic accomodations but clean and safe. They have a safe if you require it as well as locked storage if you're out of town for a few days and need to store luggage/bag, etc. Friendly staff who speak good english. Reasonable prices (I paid 1200 rs per night while I was there). They also have free wifi which is nice.
Read More
Sandeep
6.0
/10
Reviewed 616 week(s) ago

Expedia Group verified review

Nothing great about the hotel.........,............,...
Sunil Kumar Chakrabartty
icon-Family
Family
10.0
/10
Reviewed 621 week(s) ago

Hotels.com verified review

We stayed two nights 10th and 11th of September 2014. Our overall stay is highly satisfactory. Service is very good. Many hotels and restaurants of your choice are in the neighborhood. I will be happy to recommend this hotel to anyone.
eduardo
4.0
/10
Reviewed 625 week(s) ago

Expedia Group verified review

Interior room. No generator for the energy cut-downs.
Singh
icon-Family
Family
6.0
/10
Reviewed 634 week(s) ago

Hotels.com verified review

The picture being publicised is not of Potala Guest House, may be of some other hotel or fake. The room was spacious but not clean. Basic requirements like brush, toothpaste, shaving kit not given, very small pieces of soap given, staff reluctant to provide more. Truly cheap hotel.
Claire
10.0
/10
Reviewed 640 week(s) ago

Hotels.com verified review

Clean, great location
Satyarajasekhar
8.0
/10
Reviewed 645 week(s) ago

Expedia Group verified review

Available all time are: tea, hot water for bathing, power, TV Unavailable: fan (makes sense since weather is already cool)
Alex
8.0
/10
Reviewed 653 week(s) ago

Hotels.com verified review

We stayed three nights upon our arrival in Nepal. The location worked well for us as there are many restaurants less than 3 minutes of walking, and lots of competitive pricing from the various outdoor clothing shops . The room was a bit chilly in the mornings, but it was worth it for the low price.
Number of reviews per page
20
40