D' Hotel and Suites

clean room, excellent guest service

Location is good, staff members are helpful, everything is clean. Five star rating for this property‼️

NEVER AGAIN will I book at this hotel. For being one of the most expensive hotels in Dipolog, it's a DUMP!! The rooms are to small. The beds are to small. No amenities at all in the room. Broken bathroom fixtures that were falling off the wall. Toilet not secured to the floor... etc... I immediately asked for another room and the second room was WORST than the first room. The air conditioner made more noise than a brass band and the cleanliness of the shower just sucked! For anyone looking to book here... Do yourself a favor and DON'T book here and to another hotel. There are better places in Dipolog for less money. This place is a dumpster fire!

❤️❤️❤️❤️

The tv was not smart. It speakers were archaic. The room wasn’t bad but the door lock is hit and miss. You have to press the card twice to be assured that no one can enter your room. No one told me that actually I discovered it myself. And they don’t allow marang in the building. I can understand durian. But Marang ? You gotta be kidding me

Great staff.

The hotel was very nice and the restaurant was very good. There's limited parking and no smoking on the property.

Ok.

The check-in was really quick and all the receptionist was very nice places to eat was all walking distance. We had an excellent stay thank you very much.

Everything was good 👍

It’s the most convenient hotel in the city close to almost everything. The only downside, they don’t change their linen often or the laundry is not done well as it shows smudges or hair upon getting in to the room. Maybe they’re saving some cost on linens. Not worth it, the hotel looks luxurious and it should match the room quality.

Good stay

Great experience

The place is so clean and convenient to everywhere we go. Staff are so helpful.

Sign on refrigerator says complimentary water, drink on us. My wife, daughter I drank the water (5 bottles) and was told at Check Out that the water in the fridge is 60 pesos per.. had to buy those “free” waters. TV didn’t work, remote was taped. They should double check these rooms for readiness, clients don’t have time to be calling the front desk all night. The front desk had no idea on that restaurant hours of operation. Said that they’re open until 11, when in fact they close at 9. Educate the staff. Showers water was barely warm at best, not nearly hot enough. Not sure if I’ll be back, may try Arianna instead.

It seems like the Hotel is not properly maintained. The air conditioner is dripping water and it is located above the bed. It rained hard during the night/early morning and there’s a leak by the lobby coming from the roof and when we reported the problem, they put folded towel to soak up the water leak. It looks like the problem existed because there’s rust by the ceiling light housing. The elevator have a sign that it’s under maintenance but no one is working and it’s been broken for more than a week.

The staff was excellent. Friendly and courteous. Dining room staff was excellent. Both restaurants had delicious food at a very reasonable price. I highly recommend staying there

Great location in the city center.

Everything was good but the most amazing is the stuff amazing people thank you for everything ❤️

This is one of our favorite hotels but it was busy so we had to book one of their smaller rooms. The room had no refrigerator. Hotels.com stated it had a water heater and coffee and tea but it had nothing. The room we rented was a twin room with supposed twin beds but the beds seemed smaller the twin size. Breakfast was good and there is a bar on the top floor.