Hotel Palwa

Hotels
7.9
/10
Very Good
52 reviews

What Guests Say About Their Stay

Racquel M. L.

9.7
/ 10
Great choice for a hotel stay. Property is clean and their staff are very courteous. They had provided early check-in option which we appreciated as we had arrived at the hotel around 9am. The room we were in was a triple room. It was spacious. Hotel is near the public market and the cathedral.

Alvin M.

9.7
/ 10
Hotel staff was friendly, clean and nice rooms. I've stayed there for 2 weeks and it was all worth it. Thanks Hotel Palwa!

STEVEN

10.0
/ 10
We highly recommend the Hotel Palwa. Our third-floor room was in great condition: mattress and pillows were comfortable, Wi-Fi, shower, toilet, AC all worked very well. The hotel room was quiet, yet it is easily within walkable distance to downtown attractions. As a side note, there is a small bakery directly south, across the street, which serves the best cinnamon rolls I’ve ever had! Steve & Maria
In the Area
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Real St, Dumaguete, Negros Oriental, Philippines, Central Visayas

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Palwa is a hotel is located at Dumaguete. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Palwa

Real St, Dumaguete, Negros Oriental, Philippines, Central Visayas
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General


Near Bell Tower

Location


With a stay at Hotel Palwa in Dumaguete, you'll be within a 10-minute walk of Bell Tower and Silliman University Main Campus. This hotel is 14 mi (22.5 km) from Sumilon Island and 21.5 mi (34.6 km) from Oslob Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Bell Tower - 0.4 km / 0.3 mi
Silliman University Main Campus - 0.5 km / 0.3 mi
Rizal Boulevard - 0.5 km / 0.3 mi
Silliman University Anthropology Museum - 0.7 km / 0.4 mi
Ninoy Aquino Freedom Park - 0.8 km / 0.5 mi
Robinsons Dumaguete Shopping Center - 1 km / 0.6 mi
Belfry - 1.1 km / 0.7 mi
St Catherine of Alexandria Cathedral - 1.1 km / 0.7 mi
Negros Convention Center - 1.3 km / 0.8 mi
Red Rock Hot Spring - 13.3 km / 8.2 mi
Casaroro Falls - 13.5 km / 8.4 mi
Pulangbato Falls - 14.1 km / 8.8 mi
Dauin Church - 15.2 km / 9.5 mi
Sumilon Island - 22.5 km / 14 mi
Aguinid Falls EcoAdventure Park - 25.2 km / 15.7 mi

The nearest major airport is Sibulan Airport (DGT) - 3.5 km / 2.2 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 38 air-conditioned rooms featuring heated floors and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

All facilities in Hotel Palwa

Others Hotel Palwa
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Parking
  • Coffee shop
  • Elevator

General

  • Smoking area
  • Parking

Transportation

  • Secure parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Palwa

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Important Note
  • No pets and no service animals are allowed at this property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Service Animals Not Allowed

Professional property host/manager, No cribs (infant beds) available

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Palwa
38
Another facilities in Hotel Palwa
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Accessible parking

Frequently asked question in Hotel Palwa

What are available facilities at Hotel Palwa?
There are top facilites at Hotel Palwa such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Palwa?
The standard check-in time at Hotel Palwa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Palwa provide breakfast?
Yes, Hotel Palwa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Palwa?
Hotel Palwa is a 3.0-star hotel.
How many rooms are available at Hotel Palwa?
Hotel Palwa has 38 rooms in total.
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More Reviews from Other Guests in Hotel Palwa

Overall Ratings & Reviews Hotel Palwa

Traveloka (35)
Other sources (17)
8.0
Very Good
From 35 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.5

Meal

6.5

Location

8.6

Service and Facilites

7.5

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Traveler Reviews Hotel Palwa

Number of reviews per page
20
40
Customer reviews
Juliet Decker
icon-origin-TRAVELOKA
5.2
/10
Reviewed 360 week(s) ago
Front desk and all the female stuff are unfriendly. Room is not good and it’s pricey. Everything you ask you have to pay for.
Find this review helpful?
Profile Picture
Michael d. R.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 384 week(s) ago
Accesible to nearby tourist destinations, restaurants and bars.
Find this review helpful?
Jed A. B. A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 418 week(s) ago
Staff are friendly. Their so sweet. Very nice place indeed and budget friendly.
Find this review helpful?
Racquel M. L.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 424 week(s) ago
Great choice for a hotel stay. Property is clean and their staff are very courteous. They had provided early check-in option which we appreciated as we had arrived at the hotel around 9am. The room we were in was a triple room. It was spacious. Hotel is near the public market and the cathedral.
Find this review helpful?
Vanessa Lee de Pano
icon-origin-TRAVELOKA
8.5
/10
Reviewed 426 week(s) ago
everything’s good but the parking lot is not that big 😔
Find this review helpful?
Stephen J. B.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 428 week(s) ago
Under maintained bathroom and unfriendly staff most especially the receptionists. Can’t afford to smile to their guests.
Find this review helpful?
Shamina J. S.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 430 week(s) ago
Their helpdesk and kitchen/restaurant are not 24 hours open, so when you need something or hungry you need to go outside and buy it yourself. Wifi and the phone isn't working and the tv as said on the amenities included. I was very disappointed! Other staff not friendly. I do not recommend staying here in this hotel. The next time I'll come back in Dumaguete I'm going to look for other hotel.
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Find this review helpful?
Donna M. G.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 444 week(s) ago
The hotel staff were professional and accommodating. I asked for hot water twice during our stay and they were prompt in seeing to my request. On the day of check-out, they allowed us to leave our backpacks in the lobby. Points for improvement are: 1) the WiFi; our room was in the 3rd floor, but unfortunately, though they restarted the router, the WiFi still wasn't available. Only got to connect in the lobby, and 2) the blankets could be of thicker linen.
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Find this review helpful?
Alvin M.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 451 week(s) ago
Hotel staff was friendly, clean and nice rooms. I've stayed there for 2 weeks and it was all worth it. Thanks Hotel Palwa!
Find this review helpful?
Ronald C.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.4
/10
Reviewed 451 week(s) ago
Staff lacks training, not hospitable, and they are not very helpful. They don't provide bottled water. They charge when you ask for extra pillow. They charge when you ask to freeze silvanas. Shower and faucet malfunction. you cannot turn off faucet if you turn on shower. They only clean room upon request. Staff lacks knowledge about tourist places, they will just refer you to an agency outside. When I checked out, they did not help me look for tricycle going to airport. I went outside road and looked for my own tricycle. I hardly can open the door because of my luggages but staff just watched me and never helped me.
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Find this review helpful?
Ronald C.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.1
/10
Reviewed 452 week(s) ago
Staff lacks training on how to welcome guests and has poor knowledge on the tourist places in the city. When I asked about places to go, reception just said that there is a travel agency outside so I will just ask there. They also did not assist me in my check-out. I looked for my own tricycle going to the airport. I have several luggage but no one from the staff opened the door and assisted me loading my things in the tricycle. They all just watched me!!! They just clean your room upon request. No free bottled water, they will give you water in a pitcher upon request. No electric outlet beside the bed, shower/faucet broken- you cannot turn-off the other. If you will use their freezer for your sylvanas, they will charge you. I requested extra pillow, they will also charge you. Very poor service, and charge almost everything I strongly do not recommend staying in this hotel.
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Find this review helpful?
Marc N. C.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 472 week(s) ago
Hotel Palwa is perfect if you want to stay at the center of the city. Nice ambiance at the room and good for staying. The bathroom was clean and air-condition functions well. The facilities like TV, shower and the designs of the flooring seems like in Makati or Ortigas! Such a nice hotel to stay! Recommendable to all travellers to lay for some relaxation after a tiring day! Price is enough with what the room can offer. Brilliant!
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Find this review helpful?
MARK H. L. T.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 479 week(s) ago
Good place, but limited parking space.
Find this review helpful?
Jeorgia Iriz Katrina Wee
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 481 week(s) ago
Great place to stay, had an awesome time.
Find this review helpful?
Mark P.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 486 week(s) ago
Our room booked for family suit, but they gave us single twin room..
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Palwa

Traveloka (35)
Other sources (17)
8.0
Very Good
From 35 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.5

Meal

6.5

Location

8.6

Service and Facilites

7.5

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Palwa

Number of reviews per page
20
40
Customer reviews
Juliet Decker
icon-origin-TRAVELOKA
5.2
/10
Reviewed 360 week(s) ago
Front desk and all the female stuff are unfriendly. Room is not good and it’s pricey. Everything you ask you have to pay for.
Find this review helpful?
Profile Picture
Michael d. R.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 384 week(s) ago
Accesible to nearby tourist destinations, restaurants and bars.
Find this review helpful?
Jed A. B. A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 418 week(s) ago
Staff are friendly. Their so sweet. Very nice place indeed and budget friendly.
Find this review helpful?
Racquel M. L.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 424 week(s) ago
Great choice for a hotel stay. Property is clean and their staff are very courteous. They had provided early check-in option which we appreciated as we had arrived at the hotel around 9am. The room we were in was a triple room. It was spacious. Hotel is near the public market and the cathedral.
Find this review helpful?
Vanessa Lee de Pano
icon-origin-TRAVELOKA
8.5
/10
Reviewed 426 week(s) ago
everything’s good but the parking lot is not that big 😔
Find this review helpful?
Stephen J. B.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 428 week(s) ago
Under maintained bathroom and unfriendly staff most especially the receptionists. Can’t afford to smile to their guests.
Find this review helpful?
Shamina J. S.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 430 week(s) ago
Their helpdesk and kitchen/restaurant are not 24 hours open, so when you need something or hungry you need to go outside and buy it yourself. Wifi and the phone isn't working and the tv as said on the amenities included. I was very disappointed! Other staff not friendly. I do not recommend staying here in this hotel. The next time I'll come back in Dumaguete I'm going to look for other hotel.
Read More
Find this review helpful?
Donna M. G.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 444 week(s) ago
The hotel staff were professional and accommodating. I asked for hot water twice during our stay and they were prompt in seeing to my request. On the day of check-out, they allowed us to leave our backpacks in the lobby. Points for improvement are: 1) the WiFi; our room was in the 3rd floor, but unfortunately, though they restarted the router, the WiFi still wasn't available. Only got to connect in the lobby, and 2) the blankets could be of thicker linen.
Read More
Find this review helpful?
Alvin M.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 451 week(s) ago
Hotel staff was friendly, clean and nice rooms. I've stayed there for 2 weeks and it was all worth it. Thanks Hotel Palwa!
Find this review helpful?
Ronald C.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.4
/10
Reviewed 451 week(s) ago
Staff lacks training, not hospitable, and they are not very helpful. They don't provide bottled water. They charge when you ask for extra pillow. They charge when you ask to freeze silvanas. Shower and faucet malfunction. you cannot turn off faucet if you turn on shower. They only clean room upon request. Staff lacks knowledge about tourist places, they will just refer you to an agency outside. When I checked out, they did not help me look for tricycle going to airport. I went outside road and looked for my own tricycle. I hardly can open the door because of my luggages but staff just watched me and never helped me.
Read More
Find this review helpful?
Ronald C.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.1
/10
Reviewed 452 week(s) ago
Staff lacks training on how to welcome guests and has poor knowledge on the tourist places in the city. When I asked about places to go, reception just said that there is a travel agency outside so I will just ask there. They also did not assist me in my check-out. I looked for my own tricycle going to the airport. I have several luggage but no one from the staff opened the door and assisted me loading my things in the tricycle. They all just watched me!!! They just clean your room upon request. No free bottled water, they will give you water in a pitcher upon request. No electric outlet beside the bed, shower/faucet broken- you cannot turn-off the other. If you will use their freezer for your sylvanas, they will charge you. I requested extra pillow, they will also charge you. Very poor service, and charge almost everything I strongly do not recommend staying in this hotel.
Read More
Find this review helpful?
Marc N. C.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 472 week(s) ago
Hotel Palwa is perfect if you want to stay at the center of the city. Nice ambiance at the room and good for staying. The bathroom was clean and air-condition functions well. The facilities like TV, shower and the designs of the flooring seems like in Makati or Ortigas! Such a nice hotel to stay! Recommendable to all travellers to lay for some relaxation after a tiring day! Price is enough with what the room can offer. Brilliant!
Read More
Find this review helpful?
MARK H. L. T.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 479 week(s) ago
Good place, but limited parking space.
Find this review helpful?
Jeorgia Iriz Katrina Wee
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 481 week(s) ago
Great place to stay, had an awesome time.
Find this review helpful?
Mark P.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 486 week(s) ago
Our room booked for family suit, but they gave us single twin room..
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40