Costa Calero Hotel Thalasso & Spa

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8.8
/10
Very Good
247 reviews

What Guests Say About Their Stay

Karen

10.0
/ 10
Love spacious clean room and bathroom with lovely sea view. Staff all friendly and helpful. We stayed bed & breakfast and the breakfast choice and quality was fantastic. Plenty space around the pool and the entertainment team were good fun. Cant wait to go back 😎

Janet

10.0
/ 10
All very good. Room, food, bars staff. Entertainment a bit tired and needs a bit of a jolt, some Latin music instead of 1960s pop would be an improvement.

Daniel

10.0
/ 10
Lovely hotel with great facilities and very relaxed atmosphere. Although I have given 5 stars for staff and service this is more a reflection upon the staff that are working very hard in what is clearly an understaffed hotel. This is not their fault and something that the management should be paying close attention to. All in all we had a really nice time and will be returning at some point
In the Area
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Urbanizacion Puerto Calero, s/n, Yaiza, Las Palmas, Canary Islands, Spain, 35570

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Costa Calero Hotel Thalasso & Spa is a good choice when you are visiting Yaiza. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Costa Calero Hotel Thalasso & Spa

Urbanizacion Puerto Calero, s/n, Yaiza, Las Palmas, Canary Islands, Spain, 35570
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General
Near a boardwalk/promenade

Location
Located in Yaiza, Costa Calero Hotel Thalasso & Spa is within a 15-minute drive of Puerto del Carmen Beach and Playa de Matagorda. This spa hotel is 13.1 mi (21.1 km) from Marina Rubicon and 2.6 mi (4.3 km) from Biosfera Plaza Shopping and Leisure Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Quemada Beach - 4.1 km / 2.5 mi
Biosfera Plaza Shopping and Leisure Centre - 4.2 km / 2.6 mi
Fariones Sports Center - 4.4 km / 2.7 mi
Playa Chica - 4.4 km / 2.7 mi
Playa de la Arena - 4.4 km / 2.7 mi
Timanfaya Sub - 4.6 km / 2.8 mi
Lanzarote Beaches - 4.6 km / 2.9 mi
Puerto del Carmen Beach - 4.7 km / 2.9 mi
Lanzarote Golf Resort - 6.4 km / 4 mi
Bodeguita Vega Volcán - 6.7 km / 4.1 mi
Jose Saramago House Museum - 7.6 km / 4.7 mi
Playa El Barranquillo - 7.7 km / 4.8 mi
La Peñita - 7.9 km / 4.9 mi
Aquarius Shopping Centre - 7.9 km / 4.9 mi
Gran Casino de Lanzarote - 8.3 km / 5.1 mi

The preferred airport for Costa Calero Hotel Thalasso & Spa is Lanzarote Airport (ACE) - 13.8 km / 8.6 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a health club, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.

Dining
Satisfy your appetite with international cuisine at La Magdalena, one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 340 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

All facilities in Costa Calero Hotel Thalasso & Spa

Bar, Cafe and Lounge Costa Calero Hotel Thalasso & Spa
Bar, Cafe and Lounge
Swimming Pool Costa Calero Hotel Thalasso & Spa
Swimming Pool
Entertainment Facility Costa Calero Hotel Thalasso & Spa
Entertainment Facility
Fitness Center Costa Calero Hotel Thalasso & Spa
Fitness Center
Functional Hall Costa Calero Hotel Thalasso & Spa
Functional Hall

Family-friendly Facilities

  • Kids club
  • Children pool

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Spa
  • Health club
  • Garden
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Bicycle storage
  • Bicycle rental
  • Beach shuttle

Connectivity

  • Free WiFi

General

  • Parking
  • Reception hall
  • Terrace

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Computer station

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Beach volleyball
  • Diving
  • Snorkeling
  • Fitness center
  • Game room
  • Billiard
  • Archery

Accommodation Policy & General Information in Costa Calero Hotel Thalasso & Spa

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Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • In-room safe fee: EUR 2.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Travelife, Contactless check-in is available

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Costa Calero Hotel Thalasso & Spa
340
Number of floors in Costa Calero Hotel Thalasso & Spa
5
Another facilities in Costa Calero Hotel Thalasso & Spa
Kids club, Children pool, Romantic proposal packages, Outdoor pool, Spa

Frequently asked question in Costa Calero Hotel Thalasso & Spa

What are available facilities at Costa Calero Hotel Thalasso & Spa?
There are top facilites at Costa Calero Hotel Thalasso & Spa such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Costa Calero Hotel Thalasso & Spa?
The standard check-in time at Costa Calero Hotel Thalasso & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Costa Calero Hotel Thalasso & Spa provide breakfast?
Yes, Costa Calero Hotel Thalasso & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Costa Calero Hotel Thalasso & Spa?
Costa Calero Hotel Thalasso & Spa is a 4.0-star hotel.
How many floors does Costa Calero Hotel Thalasso & Spa have?
Costa Calero Hotel Thalasso & Spa has 5 floors.
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More Reviews from Other Guests in Costa Calero Hotel Thalasso & Spa

8.8
Very Good
From 247 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

9.0

Service and Facilites

9.0

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Traveler Reviews Costa Calero Hotel Thalasso & Spa

Number of reviews per page
20
40
Top reviews
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Love spacious clean room and bathroom with lovely sea view. Staff all friendly and helpful. We stayed bed & breakfast and the breakfast choice and quality was fantastic. Plenty space around the pool and the entertainment team were good fun. Cant wait to go back 😎
SUSAN
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Spotless, high quality hotel , excellent food, just amazing.
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

All very good. Room, food, bars staff. Entertainment a bit tired and needs a bit of a jolt, some Latin music instead of 1960s pop would be an improvement.
Nicola
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Lovely hotel, great room and great staff. Would definitely go back.
Elaine
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Seems to attract older generation of clientele who do not want any noise during the day. Even just quiet music would have been good. Unless you go to where they are cooking the food ie : pasta stations the food isn’t kept hot enough so was always waiting for new trays to be added. The lady who prepares fresh omelettes is a whizz at them and lots of choices. Overall hotel good just not for me & my daughter(27) we prefer livelier hotels like the Elba in Playa Blanca
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Daniel
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Lovely hotel with great facilities and very relaxed atmosphere. Although I have given 5 stars for staff and service this is more a reflection upon the staff that are working very hard in what is clearly an understaffed hotel. This is not their fault and something that the management should be paying close attention to. All in all we had a really nice time and will be returning at some point
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Ruth Georgina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We loved the hotel and it's amenities. We asked at reception about borrowing an iron and kettles for our 3 rooms and we were able to. We would have liked a restaurant in the hotel and not just the buffet style in all inclusive.
Helana
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Lovely
Marion
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

This is a beautiful hotel. We were very lucky to get an upgrade and the suite was spacious with a wonderful view overlooking the ocean. Only downside for us was the size of the hotel. We prefer smaller, boutique type hotels and this hotel is quit large. There is also limited places to eat (only one dining room) unless you want to walk to the nearby wharf.
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Kirsty
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

I stated AI with my sister for a relaxing weekend. The rooms were spotless, with daily cleaning service. Breakfast was the standout meal with lots of choice and nice juices. We received a complimentary two-hour spa entry, which was a great perk. If you're not all-inclusive, it’s well worth the €11 entry fee, as the spa offers a sauna, steam room, bubble jets etc. both inside and out pool. We also treated ourselves to a massage, which was excellent and reasonably priced. The hotel has three pools not including the Spa- one is salt water. There was plenty of seating areas to relax. There are three bars, each offering a good selection of drinks, with the piano bar having the widest variety. It would be good to have had a menu so guests were aware what is included in the ‘all inclusive’. The hotel is less than 10 minutes by car to Puerto del Carmen, we found a costal walk which takes about 45 mins with beautiful views or the hotel has a shuttle service, which runs frequently throughout the day. A taxi from the hotel to Puerto del Carmen costs around €8 and the hotel is conveniently located close to the airport, with a taxi ride costing approximately €25. The staff were warm and welcoming throughout our stay, especially the reception team. Our flight was in the evening and we were allowed to use the AI until 6pm, which was so helpful. I’d definitely return.
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helen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Lush vegetation, well maintained, great breakfast and lovely staff
Lynsey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We had a fantastic stay and would absolutely recommend this hotel! We only came for 1 night but we had access to the facilities for 36 hours - it was brilliant. Plenty food to choose from as well as drinks! And the access to spa for 2 hours is an added bonus - couldn’t believe it! Had a lovely time.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

1st time at the hotel for a two night stop, easy check in, stayed all inclusive, excellent value, great choice of food and drink. Great idea to give a free spa session if all inclusive. Good choice of swim pools and activities throughout the day, good evening entertainment, Friday morning market down at the harbour a bonus.
Claudio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Splendid hotel, highly recommended
Angharad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Good staff - very friendly and helpful Room good Hotel just a little tired in public spaces and wished a pool had been heated to a reasonable temperature in March.
Hannah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Amazing stay.
Amy Coralia Ureta
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

I absolutely loved this hotel. The service, the friendliest staff, the food, the facilities. Everything was amazing. I loved how mamy languages the staff spoke which made it easy for us. Good location and the rooms were amazing too. I will definitely be returning to this hotel.
Elaine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

We have returned to this hotel several times. Great food, very clean and helpful staff. Undergoing some refurbished at the moment. Love the new dining room.
jayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Great stay
Helen
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Arrived at reception to check in for one night who had a record of our stay but no room key. After about 15 minutes with several staff looking perplexed and going on and off the computer we were eventually given a room and the keys. We went to the room and as we were about to enter, a couple came out of the room going for their evening meal. The couple were from Germany and didn’t speak much English so were confused as to why we had a key which worked to their room. We all went back to reception to sort the confusion out. The reception staff didn’t apologise for the confusion to either us or the other couple but did eventually sort out a different room for us. This apparently was an upgrade on a higher floor. We went straight to the room and when we entered the room there was already a complimentary bottle of cava and chocolates with a note from the hotel welcoming the guests, however the note with the gifts had someone else’s name on it. When we checked out the next morning there was still no apology and also found the staff quite unfriendly. We needed to leave our luggage for a couple of hours. The staff pointed to a room at the side of reception where we had free access to put our luggage in. Other people’s unattended luggage had already been left in this room. I feel this room should be locked and the luggage tagged not just left open for any to walk into it. Overall we had a poor experience and certainly won’t be returning
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Number of reviews per page
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