What do past guests say about Hotel Fleur-de-Lys?

Hotel Fleur-de-Lys is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Fleur-de-Lys

Name: Hotel Fleur-de-Lys
Address: 13 Avenue Léopold-Robert, La Chaux-de-Fonds, La Chaux-de-Fonds District, Neuchâtel, Switzerland, 2300, 13 Avenue Léopold-Robert, Neuchâtel, 2300, Switzerland
Rating: 7.8

Hotels

7.8

/10

Pleasant

98 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Alles war super. Man merkte, dass das hotel etwas älter ist, was sich aber nicht negativ auf den Aufenthalt auswirkte. Das personal war freundlich und hilfsbereit.

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Anne

10.0

/ 10

Très proche de la salle de musique, où nous avons assisté à une remise de diplôme. Chambre sur la rue bien isolée du bruit. Personnel très souriant et arrangeant. Parking dans la ruelle adjacente. Restaurant du rez-de-chaussée, bien pratique et agréable.

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Dennis R

10.0

/ 10

The hotel fitted my needs well, and the staff was very responsive and friendly. I highly recommend this hotel.

In the Area

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13 Avenue Léopold-Robert, La Chaux-de-Fonds, La Chaux-de-Fonds District, Neuchâtel, Switzerland, 2300

Main Facilities

Restaurant

Elevator

WiFi

Staying at Hotel Fleur-de-Lys is a good choice when you are visiting La Chaux-de-Fonds.

Available Room Types in Hotel Fleur-de-Lys

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What's around Hotel Fleur-de-Lys

13 Avenue Léopold-Robert, La Chaux-de-Fonds, La Chaux-de-Fonds District, Neuchâtel, Switzerland, 2300

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Discover More About Hotel Fleur-de-Lys

General

Near International Clock-making Museum

Location

A stay at Hotel Fleur-de-Lys places you in the heart of La Chaux-de-Fonds, steps from La Chaux-de-Fonds District and 4 minutes by foot from International Clock-making Museum. This hotel is 0.8 mi (1.2 km) from Bois du Petit-Chateau Zoo and 1 mi (1.7 km) from La Maison Blanche.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

La Chaux-de-Fonds District - 0.1 km / 0.1 mi
International Clock-making Museum - 0.4 km / 0.2 mi
Bois du Petit-Chateau Zoo - 0.8 km / 0.5 mi
La Maison Blanche - 1.5 km / 0.9 mi
Doubs Nature Park - 2.2 km / 1.4 mi
La Corbatière - 3.9 km / 2.4 mi
Chasseral Nature Park - 5.7 km / 3.6 mi
Locle District - 6.6 km / 4.1 mi
Vue des Alpes Pass - 7.3 km / 4.5 mi
Jura Crest Trail - 7.4 km / 4.6 mi
Tobbogan Géant - 7.5 km / 4.7 mi
Musee des Beaux-Art - 8.5 km / 5.3 mi
Monts Castle - 10.1 km / 6.3 mi
Moulins Souterrains du Col-des-Roches - 10.8 km / 6.7 mi
Trans Swiss Trail - 11.9 km / 7.4 mi

The preferred airport for Hotel Fleur-de-Lys is Geneva International Airport (GVA) - 137 km / 85.1 mi

Facilities

Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.

Business Facilities

Featured amenities include luggage storage and an elevator.

Dining

Take advantage of the hotel's room service.

Rooms

Stay in one of 28 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and cribs/infant beds (surcharge) can be requested.

All facilities in Hotel Fleur-de-Lys

Common Space

Lobby

Exterior

Others

Restaurant

Public Facilities

Smoke-free area
Elevator

Connectivity

Free WiFi

General

Banquet

Hotel Services

Luggage storage

Accommodation Policy & General Information in Hotel Fleur-de-Lys

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in/Check-out Time

Check-in:

16:00 - 19:00

Check-out:

Before 11:00

Pet fee: CHF 30 per pet, per day
Crib (infant bed) fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Allowed

Professional property host/manager, No rollaway/extra beds available

General Information

Popular Facilities	Restaurant, Elevator, WiFi
Check-In / Check-Out Time	From 16:00 - 19:00 - to 11:00
Available rooms at Hotel Fleur-de-Lys	28
Number of floors in Hotel Fleur-de-Lys	2
Another facilities in Hotel Fleur-de-Lys	Smoke-free area, Free WiFi, Banquet, Luggage storage

Frequently asked question in Hotel Fleur-de-Lys

What are available facilities at Hotel Fleur-de-Lys?

There are top facilites at Hotel Fleur-de-Lys such as Restaurant, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Fleur-de-Lys?

The standard check-in time at Hotel Fleur-de-Lys is starting from 16:00 - 19:00 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Fleur-de-Lys?

Hotel Fleur-de-Lys is a 2.0-star hotel.

How many floors does Hotel Fleur-de-Lys have?

Hotel Fleur-de-Lys has 2 floors.

How many rooms are available at Hotel Fleur-de-Lys?

Hotel Fleur-de-Lys has 28 rooms in total.

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More Reviews from Other Guests in Hotel Fleur-de-Lys

Overall Ratings & Reviews Hotel Fleur-de-Lys

Other sources (98)

7.8

Pleasant

From 98 reviews

Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.2

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Traveler Reviews Hotel Fleur-de-Lys

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Top reviews

Richard

Business

6.0

/10

Reviewed 207 week(s) ago

Expedia Group verified review

The property is good and the adjacent restaurant was good too. I wasn't happy an iron for clothes pressing was not available at all and i would have needed to pay for that service. Arriving in the evening the service is not available anyway. So, I a lot of hot water for steam was used to make clothing presentable for work.

Terry

Business

8.0

/10

Reviewed 240 week(s) ago

Hotels.com verified review

No parking available on arrival and difficult to find nearby. Hotel and attached restaurant very good.

Dennis R

10.0

/10

Reviewed 348 week(s) ago

Hotels.com verified review

The hotel fitted my needs well, and the staff was very responsive and friendly. I highly recommend this hotel.

Oliver

8.0

/10

Reviewed 387 week(s) ago

Hotels.com verified review

The hotel is well-located for central La Chaux-de-Fonds. The staff were helpful in providing us access after hours (our flight was delayed and its not a 24hr reception). The rooms are large, but fairly basic (about what you would expect the money). The continental breakfast and coffee were pretty good.

Mrs Pamela

with Partner

8.0

/10

Reviewed 399 week(s) ago

Hotels.com verified review

Rooms are a little dated but clean and comfortable. Nice breakfast and friendly staff.

Jon

6.0

/10

Reviewed 469 week(s) ago

Expedia Group verified review

Rooms beginning to look a little tired, and facilities sparse (e.g. 1 small soap and 2 thin sachets of shampoo in shower room) but acceptable. Man who greeted on reception was friendly and helpful. First night not good as next to lift and woken up every time lift was used. Asked to be moved next morning and lady behind reception reluctant, but grudgingly found another room. No apology for bad night. Probably just shy and wasnt deliberately rude but not ideal for reception staff. For the price, hotel could be better.

Nicolas

6.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Minimaliste

Fabien

Business

6.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Nécessite un rafraîchissement.

Nicolas

Business

8.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Sympathique

Emmanuelle

Business

6.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Willi

with Partner

6.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Minimal Standard aber ok. WC hinter der Toilettentür aber nur für schlanke Menschen. Restaurant Angebot vielfältig, Personal aufmerksam. Frühstück eher knappes Angebot, entspricht einem Petit Déjeuner aber auch ok.

Arnd

Business

10.0

/10

Reviewed 147 week(s) ago

Expedia Group verified review

Rene

Leisure Family

6.0

/10

Reviewed 150 week(s) ago

Expedia Group verified review

Einfaches Hotel an zentraler Lage. Zimmer sind renoviert. Alter Lift, dunkle Reception. Einfacher Zimmer Komfort. Einfaches Frühstück. Preis-Leistungsverhältnis nicht gegeben, Zimmerpfeis war für die Leistung viel zu hoch. Netter Receptionist. Parkplätze müssen in blauer Zone gefunden werden. Was auch klappte. Restaurant im Hotel machte nicht den besten Eindruck in Sachen Sauberkeit und Auftritt.

Christophe

Business

4.0

/10

Reviewed 159 week(s) ago

Hotels.com verified review

Les parois sont en cartons. Aucune insonorité. On entend même très bien, le voisin d’à côté actionner les interrupteurs. Sur le matin, tout le monde se réveille normal, alors là on entend très bien les douches de tout le monde et c’est un balai incessant de porte de chambre qui claque quand les gens quittent leur chambre. L’ascenseur n’est pas sécurisé du tout, un côté de l’ascenseur n’est pas protégé par une porte quand il est en mouvement. Le petit déjeuner n’est pas suffisant garni, il propose peu de produits de qualité médiocre. En plus il faut demander à chaque fois au personnel située dans la pièce à côté lorsque vous désirez un café ou thé. Le seul point pratique de cet hôtel est qu’il est mitoyen avec un restaurant. Je fais beaucoup d’hôtel ça fait longtemps que je ne m’étais pas retrouvé dans un hôtel de la sorte.

Gabi

Leisure

10.0

/10

Reviewed 195 week(s) ago

Expedia Group verified review

Sehr nettes Personal😀

Ludwig

Leisure with Partner

10.0

/10

Reviewed 200 week(s) ago

Expedia Group verified review

Sehr gute Lage, freundliches Personal.

Yann-Eric

Business

8.0

/10

Reviewed 205 week(s) ago

Hotels.com verified review

Très bien. Une petite renovation de salle de bain serait un plus.

Verified traveler

Business

8.0

/10

Reviewed 216 week(s) ago

Hotels.com verified review

Bon accueil et prix correct. Une petite attention sur le ménage (parties non visibles tel sous le litnnnn)

Benno

8.0

/10

Reviewed 225 week(s) ago

Hotels.com verified review

Hier stimmt das Preis-Leistungsverhältnis. Gerne wieder

Verified traveler

Business

6.0

/10

Reviewed 231 week(s) ago

Hotels.com verified review

Photos very distort. The hotel equipment is quite old. In the hallways and in the rooms you can smell cigarettes. Bathroom is quite noisy in the night. Parking lot does not have enough capacity. Receptionist did not speak English. The walls are noisy as if they were made of paper.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.