The room is newly renovated, looks clean and has a great view. The uncle at the lobby is friendly and talkative. There are complete facilities and the location is very convenient. Nearby is the pier, 7-11, restaurants, souvenir shops, and bicycle rentals. It is located nearby, just a few steps away!!

Grand Hilai Resort is highly recommended for Sun Moon Lake. Besides a spectacular view, I was impressed with the quality of food at this resort. The room had a modern decor with direct views of the lake from the balcony and the thermal pool.

The accommodation is very close to Shuishe Pier, our room was really nice and comfortable, and the owner and staff in particular were very kind, helpful, and responsive. Overall, we had a wonderful stay and would highly recommend this place if anyone plans to visit Sun Moon Lake. Thank you!

The room is super clean and cozy also the staffs are so friendly. Breakfast is good and provides both Chinese style and western style.

The hotel is spacious and very clean. We booked the room with lake view. We got a wonderful lake view from our balcony. There are a lot of shops in the road in front of the hotel. It’s also walking distance from the hotel to the cable car station and port to take the boat.

Good location. It 's located at Shuishe Pier. It 's convenient to walk to the visitor center to take a bus to another place. At night, there still have some restaurants in the hotel area open if you are still hungry. The breakfast started around 7:30 am and it taste OK to me. The view from the pier is beautiful. The room is not too small and not too big for 2 people. The wall is soundproof. Will come back again if I travel to Sun Moon Lake but will book Lake View type for the next stay.

This hotel was a very memorable stay for my wife and I at Sun Moon Lake. The hotel is strategically located, close to Itha Thao pier and the cable car station. The hotel staff (who appear to be the direct owners) are friendly, kind, and communicative. Upon arrival, we were greeted warmly by the hotel staff, and our room was even upgraded from a two-person room to a four-person room for free. The room was spacious, clean, and comfortable. We were also given recommendations for local eateries and were taken to a bicycle rental place. At breakfast, we were introduced to other guests who were also staying there, so we could chat and exchange information with each other while enjoying a delicious, warm breakfast. The breakfast menu was varied and delicious. We were very satisfied with our stay at this hotel and will definitely stay again if we return to Sun Moon Lake.