CHECK inn Taipei Xinyi

The stay itself was decent, the bathroom however was not great. There were stains and streaks of mold. Worst of all, the shower door was not able to fully close, causing water to spray everywhere outside of the stall. This took away a star. Then there's the next part, which was how dishonest this hotel was. When I first booked the stay, I was told I have 24 hours to cancel and still be refunded the full amount. It just so happens that I had to cancel so I can add an additional day to my stay. Then for the next 5 days that I haven't received the refund, I thought it was just a processing delay from the hotel but then more than a week passed and I still haven't received it. So I called Expedia and turns out the hotel was withholding the refund from me for some unknown reason. After some investigation, it was confirmed that I did cancel the order well within the 24 hour period so a full refund was issued through Expedia. For a hotel to do this to their customers is just UNACCEPTABLE so for this, I took off two stars. If you're looking to book a stay at this hotel, do keep this in mind and don't just assume the refund will be processed automatically. Best to always contact Expedia as they will be the ones to back you on their promises.

Cleaning condition was not good and peeling from painting screeding near the window. Dust was found under the bed. No hand soap is provided. However, staff is helpful and friendly and stay patience as can see they are shortage in manpower. Also, there is smell inside the lifts even with air fresheners and guess smells are from lift pit …maybe underground water smell.

Great location. Had a decent sized room on high floor with view of 101.

Stinky lift, disorganized reception, poor breakfast though the extra charge substantial.

Convenient location

Clean but the room is quite small

The hotel was ok. Close to the metro station. Hotel could definitely be updated. Just barely average hotel. But did what i needed for the money

Great location, good customer service !

Great location and easy to find. Easy to access self check-in and out machines. There's also staff on call for assistance as well. All basic necessities are available in the room.

Room was pretty okey with a good view!!! The one who check inn, was pretty rude and thats the last thing i wanted to see after a long flight

Needs to do a better job on cleaning especially vacuuming the hallway and should mop the floor as well

exellent environments, safe, walkable, convenient, clean & beautiful city center and easy to go to activetiy places.

Good

The location is excellent. One of the biggest night market is just 5min away and lots local restaurants are just around the corners. Room is in decent layout & extremely quiet, but the air condition system needed to be updated

Close to metro and Taipei 101. Friendly staff

Great location!

The shower area is cramp and no space to hang our changing clothes after showering. Abit inconvenience. Hotel view is nice and area is convenient.

The morning staff she is friendly the evening man not quite friendly and when we asked for cleaning the room not thing no makeup bed

Good location in Xinyi area. Walkable to night market and 101.

No frill clean small room at a great price and excellent location.