Dwella Suvarnabhumi

I stayed here. I thought it would be a roadside hotel or near a restaurant, but it turned out to be in a complex far from the main road. Luckily, the hotel had an airport shuttle; otherwise, it would have been difficult to get a Grab. The room had an old-fashioned design, but it was good for a layover on an early morning flight.

Overall, it was good. The air conditioning was cool, the room was clean, and there were no bad smells. It's also close to the airport, which is great. However, I was a little confused because I booked a room with "Airport Transfer." I understood that this included airport pick-up or drop-off service, as I've seen at other hotels before. I asked about this during check-in, and the staff said the room didn't include airport transfer (but the hotel didn't call to ask if I wanted it). They said a transfer to the airport would cost 150 baht. I was okay with that, but if they didn't offer this service, they shouldn't have named the room that way in the first place. I could have chosen a different room at a similar price that might have been better. The hairdryer in the room was broken, but luckily a housekeeper was cleaning nearby, so I immediately asked to exchange my hairdryer. Another funny thing was the kettle; it had white residue on it, like something had overflowed from boiling water. I'm not sure what it was. I initially wanted to take a picture, but my boyfriend said it was still usable, which he did because he needed coffee in the morning. Even after washing it, boiling water to sterilize it, and pouring it out, the white residue remained on the outside. I didn't check if the inside of the kettle was also stained. I warned my boyfriend to be careful, as he might end up like those news stories about foreigners washing their underwear in kettles. He kept complaining about the stains. But we did drink the water that was boiled from the kettle because we woke up very early and my boyfriend has a habit of drinking coffee. (It was a fun experience. We stayed here two years ago and it was great, so we came back to stay again, but encountering this was quite amusing.) Actually, they should check the room before guests arrive to see if anything looks dirty or damaged. Even though the room only costs a few hundred baht, the quality should be better. The staff were lovely, especially the security guard (I'm not sure if that's the right term), who opened and closed the doors and pressed the elevator button for us. Thank you so much! The service was beyond the price.

The staff provided good service. There's a shuttle service to the main road, and they helped carry luggage. They even had a luggage scale. The price is good considering it's very close to the airport, but the air conditioning wasn't very effective.

Good, good ...

The staff are friendly and enthusiastic.

Overall, not really a good transit hotel.

The staff are friendly, it's conveniently located near the airport, and there's a shuttle service.

Focus on improving room cleanliness. The service was good and very convenient, with a shuttle service available.

ok and get bad smell in room and hotel change the new room

The rooms are nice, clean, and affordable; you can move in right away with just your luggage.

Comfortable rooms, close to the airport, shuttle service available.

Good value for money. The staff are lovely.

The room is as pictured, clean, close to the airport.

The bathroom floor is very slippery. The cleaning staff was noisy since morning, making it difficult to get a good night's sleep. The bedding smelled too bad. There is an airport shuttle service that costs extra.

It is only 10 minutes from BKK. Easy check-in.

The location is close to Suvarnabhumi Airport, but it's a bit tucked away, making it a bit difficult to find food or snacks. A paid shuttle to the airport is available. The rooms are okay, with cool air conditioning and a clean bathroom. It's a standard budget accommodation.

When we booked the room, it didn't say whether the transfer fee was included. I thought the transfer fee was included, but when I arrived, I had to pay extra, which should have been included in the actual room price. The bathroom walls didn't look like they were cleaned. The room smelled a bit musty. Also, the power outlets and the water heater were in different places. The room layout was weird.

I have stayed here many times and I like that the noise from the airport doesn't reach the hotel like other places. If I have to travel, I always think of this place.

Good service in hotel. Clean hotel and room.

Convenient, I've stayed here twice already. It's not noisy, quiet. I once slept near the airport, and it was very noisy.